Hotel berhampiran Dataran St. Gery, Brussels

The hotel was nice and has a parking garage (25 euros per night) need to be paid separately. It’s located near the Grand place, the room was nice but the hot water system takes quite long to warm up and is difficult to control. The only problem was that the house keeping didn’t knock on the door to check if there were people inside the room, she just opened our door an hour before our check out time.

Great high quality hotel … only 2 small points I want to make. The toilet door is also the shower door. So if 2 people in the room … they will have to coordinate tasks 🫣😝… also can see completely into the bathroom from anywhere in the room. Second is the Tv system is slow and… making you think it’s not doing anything. Connecting to the tv via the phone to cast is almost impossible..

I really feel good and love staying at Novotel Grand Place,Brussels. Belgium was the first stop on my trip this time. The warm welcome from the Novotel staff made me feel safe and happy. The room was clean and comfortable—though not very big for the four of us, it was still spacious and well-arranged, with the added bonus of a bathtub. Breakfast was great, and I was pleasantly surprised to find a ‘Halal Food’ section, which made it easier for us as Muslims to enjoy the meal. A recommended hotel—I would definitely stay here again in the future.

The hotel is at a good location, a bit out of the centre but charming neighbourhood with a good mix of independant small establishments and chain coffee stores. There are tram stops and enough rideshare bikes and scooters less than 3 minutes walking, and also a carrefour express and organic supermarket in walking distance. Be aware that the hotel is on a relative steep incline!! The hotel itself was great quality for the price; bed was comfortable, bathroom a decent size with an amazing blowdryer and good waterpressure in the shower. A personal thing is that the pillows were much too thick for my liking, my neck was not happy the next day. This is something that can be easily fixed by providing 2 separate pillows instead of one thick one. The garbage bins were a bit confusing, because the 4 labels were not easy to read and I found it a bit weird there were not bin bags in them. I guess it's a environmental thing. Check-in/out was very smooth and friendly. We did not make use of the breakfast, gym or cinema room so I can't attest to those but overall the hotel looks modern and clean. One small personal dislike was the strong smell when you enter the lobby; not of cleaning product but a heavy perfume-type scent that I personally did not like, but again, this was a minor thing. Highly recommended this hotel if you're looking for a relaxed stay in Brussels.

Hotel bit dated, but clean and spacious, especially the lobby. The room was comfortable with a large bed and the bathroom was very big. I also appreciated the small entrance area with double doors, which was very useful for leaving coats and other items. One thing I noticed a bit weird was finding a Bible in the bedside table in 2026, something that felt more typical of the 90s. Overall a pleasant stay, staff very polite.

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

Good location, new hotel, but it's like flying with easyJet anything extra is an additional charge, even luggage storage. Rooms were very small but clean , would recommend for a night or two but for a longer trip you may want something better.

Reasonable hotel to stay in. The room is small just nice to fit 2 single beds. There's a writing table and chair for writing and working. The room looks quite old with old carpet and furniture but still functional. The bed is is small but comfortable. The toilet is small with basic soap and shampoo provided. The hotel is very near to the tourist attractions like the peeing boy statute, chocolate shops and souvenir shops all along the street. Lot's of food places and snacks like crepe and churros. Halal food is also easily available.

Its conveniently located near the Flixbus stop which is why we chose the hotel. Check-in wasnt too difficult and the people behind the desk were helpful, unlike what the reviews say. It is easier to check-in during the weekdays, because they have more staff. Check-out is better on the weekends because its allowed till 11 am. The breakfast is not the best, but passable. The staff was quite friendly, the room was warm and overall not a bad place for 1 or 2 night stay.

I had an absolutely wonderful stay at this hotel in Brussels. The staff are truly amazing and provide excellent service from the moment you arrive. Everyone is friendly, attentive, and genuinely cares about making your stay comfortable. The best part, however, is the owner. He is an exceptional person who has travelled all around the world and truly understands what a traveller needs.