Hotel berhampiran Dunia Kereta Api, Brussels

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

We stayed 2 nights and thank god it wasn’t any longer. As much as the bed was a very large bed and comfortable, the surrounding around was grotty. Brussels in general around here was awful. The room was pokey and small, walked into things while staying there. Forget being any bigger than slim, the bathroom was a shoe box! Your back is basically touching the wall, while facing the basin and the toilet roll holder is right in your face when you’re sitting on the toilet and your head almost touching the wall in front of you lean forward. No room for you to dry yourself in the bathroom itself unless you stand in the shower and do it. The hotel itself is beautiful, but lacks in the room which is the important part. Check in and out system is ridiculous. They’ve set up 3 ways to do so. Online via email, in person or on their check in kiosk. The issue with this, is you’re still made to go to reception! What’s the point of saying you can do it all online or at the kiosk if I still have to go to someone at reception? Remove your unnecessary online/kiosk. When checking in, I felt hostility from the staff member when I said I got an email to check in at the kiosk and I’ve already done it, so I didn’t want to waste more time doing it again. Then when I checked out via email, I got a notification to say the city charge was paid and I could leave. Thankfully for the hotel, I needed to drop my luggage and the lady still asked for my room number and said I still needed to pay for the city tax. Another example of a failed online system, just a waste of time. Then when I came back to get my luggage, I found that the tag with the same number was on multiple bags and the girl came out with 2 bags that weren’t mine and eventually had to come in and look for it myself. Apparently they used the same number but the girl gave me the wrong colour tag to my luggage tag. Again, another stupid system. Why are you not using unique numbers? Instead of relying on the same numbers but different colours?! All in all, stay somewhere else. There are nice parts of Brussels, but this area is not it and the closer you are to Brussels Nord station, you’ll feel like you’ve just entered Skid Row. I wouldn’t recommend this hotel or the area. Nice big gym for a hoteland probably the very few positives about the stay.

So close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻

It is a new hotel next to Brussels-Midi station. The decor is very modern. The staffs are super friendly. The room is clean and comfortable. I really enjoyed it. They have a small cafe in the lobby and there are many place to hang out. There is also a small gym in the basement which is quite nice. Overall, it was a good stay.

The hotel is very beautiful, not the best experience however. The attitude of the front desk staff, especially the female manager, was not accommodating. I expected friendlier and more respectful attention from a hotel of this caliber. Both the morning and evening receptionists were quite intransigent. The room I booked was not what I requested, apparently due to availability issues. I had to ask them to push the twin beds together to make one, which took a while to accomplish. They only followed this request because my booking agency intervened and spoke to management; otherwise, it would have been impossible. The next day, I requested a late checkout but was told ”no.” The woman at the front desk argued that it was the busy weekend and tha my reasons were insufficient, claiming that since they had already fixed my room the day before (or that I could have just slept on the original setup), they wouldn't bend the rules. This dismissive narrative made my stay even more unpleasant! You urgently need to train your personnel to improve their customer service skills.

Hotel was clean, convenient. I love how big and spacious our room was and it had aircondition and a bath tub. It made us want to enjoy the hotel as well. The complementary was great. Will recommend

Great location close to the city center, with good restaurants right around the corner and plenty of shops nearby. Perfect for budget travelers while still offering a great stay.

I prefered this hotel as it is close to the EU institutions. However, there are better hotels on other parts of the city. In booking, I didn't select the breakfast as I confused. When I arrived the hotel, they told me to include breakfast for 29$ per day, which was expensive. When booking, I read that there would be drinking water as complementary but there was only empty bottles and it should be filled in from a machine next to the elevators. Lastly, the room was noisy because windows are not noise dampening. The furniture was also outdated.

The hotel boasts a prime location, very close to the Brussels Grand Place, within walking distance. Numerous restaurants and shops are located downstairs. The hotel is currently undergoing renovations and upgrades. The rooms are spacious and comfortable, offering excellent value for money.

The location is good , its is near the brussels midi train station and lemonnier tram station. The room is decent and tidy and the staff are kind and helpful. There’s also drinks (water/ lemon water)and sweets next to the reception desk (which i quite like it!) Sadly there was no hot water for the first night..But for the overall experience i would say it is worth it.