Hotel berhampiran Jalan Neuve, Brussels

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

So close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻

This is a new and trendy hotel near Brussels North Station. It has a nice restaurant and bar in the lobby area as well as some reasonably priced room service items. This is a pretty new hotel and it opened in May 2025. The hotel is in a quiet area but there isn't a whole lot around. The main parts of Brussels are about a 15 minute walk away but being by the train station made it very convenient to make a day trip outside of the city and there is quick and frequent access to the airport. They offer breakfast at this hotel but at 25 Euros a person it is hard to justify. We also found a good self serve laundry spot nearby called Wash Club and got our laundry done halfway through our Christmas Vacation. The rooms were nicely arranged with a bench by the TV and a seating area by the window with a small table. There is a mini bar in the room but those items are pretty expensive. They have a coffee/tea station but they did not provide coffee or tea during our stay so we are happy we brought our own. The bed was pretty comfy and we got a good night's sleep each night. There are some interesting decor choices like a curtain in front of the large flat screen TV in an alcove. There is also a window for the bathroom that has blind slats on the outside of the bathroom. We felt the room was mostly fine but they didn't clean the glasses and the kettle could use some descaler. The bathroom was nice with conditioner, shampoo, body wash and body lotion. The shower provided good pressure and temperature but it had an open design and it was difficult to keep the water in the shower area. The towels provided were pretty new and soft but one had a noticeable stain and we would expect a hotel of this caliber to review the items being put in a room and bathroom. We felt we got a good rate when we booked the hotel and got to enjoy the busy city of Brussels and then relax at this hotel. We believe this hotel will improve because they have some nice facilities and good staff.

The staff are all very friendly! The location is close to tourist spots such as manneken pis and Saint-Nicolas, only several minutes of walk.  However, the hangers provided in the room are almost damaged and the window could not be fully closed that it was cold to sleep on the right hand side. Although it is not a very big problem, I still expected the whole environment could have been even better.

Location was pretty good, right outside rogier station, room was clean, big and comfortable. However, there are some points that detracted from the overall stay. First, the shower was scalding hot / cold, difficult to tune to acceptable warmness, seems like safety hazard as the water was super hot. Second, housekeeping inconsistent, occasionally not refilling towels/amenities. Third minor point, some of the artwork a bit odd, example painting with 3d hands and a glow in the dark UFO scene, slightly uncomfortable vibe at night.

I prefered this hotel as it is close to the EU institutions. However, there are better hotels on other parts of the city. In booking, I didn't select the breakfast as I confused. When I arrived the hotel, they told me to include breakfast for 29$ per day, which was expensive. When booking, I read that there would be drinking water as complementary but there was only empty bottles and it should be filled in from a machine next to the elevators. Lastly, the room was noisy because windows are not noise dampening. The furniture was also outdated.

Hotel was clean, convenient. I love how big and spacious our room was and it had aircondition and a bath tub. It made us want to enjoy the hotel as well. The complementary was great. Will recommend

The hotel boasts a prime location, very close to the Brussels Grand Place, within walking distance. Numerous restaurants and shops are located downstairs. The hotel is currently undergoing renovations and upgrades. The rooms are spacious and comfortable, offering excellent value for money.

The hotel is very close to FlixBus bus stop! There is a police station and halal supermarket for Muslim community behind the hotel. The hotel should consider having 2 front desk workers at a time instead of just 1 person manning the front desk. When there are group of people talking and running around at the hotel room corridor, I couldn’t find the front desk person to solve the problem as there was no one at the front desk.

Plus: The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s. There is heating both in the room and in the shower There is air con set in the room( but I didn't try to see if it works) This hotel is located less than 10 mins walk from Brussels north station Minus The room look really old. May be 90s, if not 80s. There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers. The room is dim. And some lights were spoilt. Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still. The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes. The shower curtain smell of mould and damp cloth/ damp laundry. The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully. The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to. I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep. I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house. The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button . I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice.