Hotel berhampiran Pantai Dadongdai, Sanya

We’ve stayed at a lot of IHG hotels and this one misses the mark. From check-in to check out the service was really just almost amiss , the only person who greets you with a friendly face was the housecleaning. A lot of people come here because it’s very kid friendly which it is BUT the overcrowded toys and game machines really brings the whole level and atmosphere of the hotel down. Our stay was not bad but not good either in comparison to a lot of other hotels. We travelled with a baby and booked a crib in advance but upon arriving there was no cor for us to use for the first night.  Breakfast hall feels like a school cafeteria with people pushing ahead of you, this is not the hotels fault but … you get my point. If you want a nice relaxing holiday this is not the right place for you, if you want to keep your keeps busy and go shopping this would be ok for one night , maximum 2. All in all not bad but won’t be returning.

The Banyan Tree Resort Sanya in my personal opinion one of the best holiday resorts I have ever experienced It was absolutely perfect, the resort environment was amazing and the attention to detail was beyond 5 stars. The staff at the hotel were all able to speak in english to me and made my visit very convenient. The front office manager Iris was not only extremely friendly but also absolutely amazing in accommodating everything I asked for in a very prompt and professional manner. The private beach at the resort was amazing with very calm and clean waters making relaxing at this resort devine, the facilities at this resort are immaculate , everything from the restaurant, corridors to perfectly stocked souvenir shop was amazing. The resort is located a 10 minute taxi to the local town we enjoyed water activities such as surfing and diving we participated in and a selection of restaurants for all pallets however the restaurant at the hotel was delicious with a range of western and Chinese food. We choose the wagu burger and pizza and the food tasted exactly as we get back home. I Fully recommend the Banyan Tree Resort Sanya to any westerners looking for a premium resort in Chinas paradise island.

Our family of four stayed at Atlantis Sanya last weekend, and we had such a great time! We've been to Sanya many times before, but this was our first time staying at Atlantis. Now that our kids are a little older, we thought they would finally be able to enjoy the water park and all the activities—and they absolutely loved it. The hotel is huge and has a really fun atmosphere. There are lots of people, but there's also so much to do that it never felt boring. Between the water park, aquarium, and all the family activities, we were always busy. A special thank you to Vivian, who was our guest manager during our stay. She was so kind and helpful from the beginning. She added us on WeChat and sent us all the information we needed about the hotel, activity schedules, and useful tips, which made everything much easier. She speaks excellent Korean and really cared about making sure we had a great stay, and we truly appreciated that. We'll definitely be coming back again. If you're traveling with young kids, I highly recommend Atlantis Sanya. And if Vivian happens to be your guest manager, you'll be in very good hands!

Kudos to Rano for her excellent service and speedy recovery service. The staff at beach bar doesn’t play their role well, telling me that I will get the best view at my seat but there’s mjn spending for it. I paid for it but I don’t get what I deserve. Tons of people that didn’t pay for anything gather once the fireworks shows start and either sitting on the trunk or standing in front of me which completely block my view of the shows. Told the staff and they said they will remove the trunk tomorrow. I’m like huh? Shouldn’t u do it now? So in the end im just sitting there looking at peoples’ back. Told my housekeeper, Rano about it and she did her best to ensure that I don’t have a regretful trip Btw just a suggestion that the staff should be trained to be more professional when doing their job. Most of the staff I met from the restaurant staff, front desk staff, concierge to buggy car driver is either not in their best mood or it’s their way to handle guest by taking in the rude manners or showing black face all the time I would had rate the service 0 if it’s not Rano and one of the housekeeping staff at floor 13 that is very polite and all smiley when asking him for stuff Please convey my compliments to the male housekeeping staff at floor 13 during my stay and to Rano (best of the best) Thank you!

Just checked out from Birds Nest resort Peacock Villa: 1. Location is perfect - both quiet and easy-to-reach (trip from Dadonghai bay was more or less 30 minutes). 2. Inside amenities and included options are perfect too - you get several restaurants (separate for breakfast and lunches/dinners), as well as unrestricted access to park itself and 1 paid access to cable bridge and glass bridge, which is frankly enough for one trip. You can do both in different days - we went to the peak park itself + glass bridge on Sunday and suspended rope bridge on Monday. 3. Food is also very delicious - breakfasts include sufficient choice of European-style dishes as well as Chinese noodles/soup and the lunch/dinner Thai restaurant is also highly recommended, tasty and quite authentic Thai food (Tom Yum, Pad Thai, etc.). 4. Last but not the least - Customer Service. Service is top-notch, you can access the service desk on WeChat between 7-23 hours for arranging transfer shuttles, room service and any other request. Huge thanks for the help to Xiao Chen, who helped with every our request for these 3 days!!! All in all it was the best experience in Hainan and it's all thanks to hotel staff who are always happy to help and organise your rest. Thank you all!🙏

We stayed at the Sheraton during Easter holidays for 3 nights. Miki the manager was very warm, friendly & paid a lot of attention to the small things to make our stay really enjoyable - toys to play in the pool, gifts for the kids whilst departing & always helping out if we needed anything. Pinkey, udyan, Alisha & so many other members made our stay very comfortable as we had dietary restrictions & a lot of the chefs at Feast made sure there was food prepared separately for us & translated where needed. We tried to order a few items on ******* for the kids but couldn’t open the pick up locker & so the staff called customer service and explained and made sure we could access the locker or called where the delivery was on another occasion. I would highly recommend the hotel not only for the rooms but also the staff that made all the difference when we didn’t speak any Chinese.

The hotel has a very convenient location which is close to the beach, cafes, restaurants but is not noisy at the same time. The room is big and nice. For those who don’t like noise from the swimming pool it’s better to have rooms with a lake view (as we did). You have a great choice of dishes both European and Chinese for the breakfast. Definitely good choice for Yalong bay!

Early check-in was possible. Room was very spacious, although it was not brand new. I found the imperfections in furniture and room garnitures to be quite charming, giving it a South-East Asian touch of a very well aged guesthouse. The outside area is very beautiful and properly maintained with a lot of great scenery and places to chill. Two pools - warm one and natural temperature one - we had a pleasant time swimming in both. Seaside is fine, with sunbeds maintained by the hotel, located under mangrove trees’ shade. It is a pretty busy area for a reason, good for sunbath relax and swimming in the sea, so better come early for the best spots. The service was excellent in every department. Restaurants inside the hotel served good food, especially we liked Thai cuisine. Snack station nearby the beach is also good. They even have a fresh fruit shop with a variety of tropical goodies, reasonably priced for a hotel location. We didn’t try out spa however it seemed decent. Overall we enjoyed our stay very much!

The sea and the beach are beautiful. The furniture of Mountain View Room I had was rather worn out and I think this is the case of all the mountain view rooms; I visited an Ocean View Room and it had new furniture, it’s another standing we ´re talking about. As I can see from the comments of the guests and the hotel staff, there was and I think is still going on a promotion with free upgrading from mountain

Close to the beach and close to the Atlantis water park, but otherwise, far from everything. The facility seemed old. our room's AC was making noise, especially at the night and couldn't sleep well, when we called the service to get it fixed, but later on it was still making noises. The slide in the pool was only for kids :(