Hotel berhampiran Sungai Qiantang, Hangzhou

Semua kakitangan hotel sangat baik! Sarapan pagi pula sangat pelbagai dan sedap. Bilik pun selesa dan cozy. Cuma saya harap jenis bantal boleh ditingkatkan lagi, kalau ada bantal memori lagi bagus. Jarak ke tempat tarikan pelancong agak biasa, tapi teksi senang didapati betul-betul di hadapan hotel. Pilihan makanan penghantaran (delivery) sangat banyak, boleh pesan dari pelbagai restoran di sekitar pusat beli-belah in77.

Elegant building and interior design. Every piece of furnitures in the room reflects a sophisticated taste and sensibility. This hotel is a hidden gem for people who appreciate beautiful things. There are many functional details and smart features that made the stay delightful. There is nothing better than a restorative & powerful hot shower after a whole day of walking and climbing stairs. The carpet is beautiful and as luxious on your steps as in Puli or Upper House in Shanghai. I particularly love the awning window that opens to the gentle muffled noise of the street. Lanshe hotel is part of the reason I enjoyed my time in Hangzhou despite the rain that happened to pass through during the visit.

Fuchun mountain resort is strongly recommended for foreigners like our family. Peaceful Lake with awesome landscape made our family to feel refreshing. Chinese traditional style hotel room is quite cozy. Complementary service like taking a picture by photographer is to be made a reservation when check in, otherwise fully booked in case of weekend.

Untuk kali ini, saya menginap di hotel All Seasons yang terletak di Jalan Pejalan Kaki Hubin. Pekerja di kaunter penerimaan tetamu, seorang gadis muda, sangat peramah dan memberikan layanan yang baik sekali. Kebersihan bilik juga amat terjaga. Kemudahan di sekelilingnya sangat lengkap. Lokasinya sangat strategik, dekat dengan stesen MRT dan Tasik Barat, menjadikannya amat mudah. Secara keseluruhan, ini adalah pengalaman penginapan yang sangat memuaskan.

Overall, this was a good stay with some truly special aspects, but also a few areas that could be improved. The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore. The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience. The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition. Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day. Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit. Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest. Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority. Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small. Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable. The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests I did not try lunch or dinner, so I cannot comment on those. Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.

這家酒店很有格調，琴棋書畫俱全，衹是古箏好像年久，音都不準的樣子，房間裏有毛筆，但是沒墨汁，也沒有寫。房間設施也很有文化氣息，服務態度好，大廳休息的地方有綠豆湯、小米粥、茶葉蛋，當宵夜都很不錯。早餐也很豐盛，很好吃，還可以打包咖啡，雖然我沒有帶。

Service standards need to improve. If I pay more than 2500rmb for a night, it better be the cleanliness and experience of a 2500rmb room and nothing short. The whole idea of Rushi Forest is about peace and relaxation and that's what I'm exactly paying for right? 1) When I first stepped in, your guy starts rattling off 101 things. He doesn't offer solution when he told us a session starts at 4pm and it is already 3.45pm now and expects me to give an immediate answer if we'll be attending. He just wants an answer. I don't feel relaxed, having to make a sudden decision after a long journey. The other lady stepped in to save the day to offer solution that we can join the next day too, if it is too rush. 2) Day 2 Morning, breakfast time at the dining hall, no Air-conditioned?!? How relaxing can it be? I paid 2500rmb to eat in a stuffy and uncomfortable environment the moment I wake up?? Are you saving electricity or what? If it's not comfort and relaxation at your hotel, what am I paying for ? 3) Breakfast time, instead of serving 1 course at a time, in a relaxed healing manner like what your brand stands for, you suddenly come with all the plates filling up the table. What's the rush?!? 4) Immediately after serving all the food on the table, your guy asked ”Can we clean your room now?” WHAT'S THE HURRY?!?! Can you not disturb my morning breakfast and let me eat in peace? I am here to have a private moment with my partner having our breakfast why must you ask me about cleaning the room at this point of time?!? How relaxing and calm can my morning get? Isn't the purpose of the Wechat group is to communicate? Why can't you do it later in the group? WHY MUST IT BE WHEN I AM HAVING BREAKFAST AT THE TABLE? WHAT IS YOUR HURRY?!? 5) I told him politely I will let him know later when I'm ready for room cleaning. 6) Right after finishing my breakfast before living the dining hall, he asked me again can my room be cleaned?!?! STOP ASKING!!!! I TOLD YOU I WILL LET YOU KNOW LATER! WHAT IS THE HURRY?!?! 7) I went back to my room to get my bag and my car came in 5mins. Just before I left, he ASKED AGAIN at the entrance! Asking 3 TIMES IN 30 MINUTES?!? THIS IS NOT RELAXING AT ALL! CAN'T YOU WAIT FOR MY INSTRUCTIONS IN THE WECHAT GROUP?!? MY GOSH! PLEASE TRAIN YOUR STAFF PROPERLY! 8) Learn to know WHEN to communicate! 9) I killed a big spider on the floor, after room cleaning and returning back, the dead spider is still on the floor. So much for rushing me to give you the green light to clean the room 🙄 10) Your wooden holder for the controllers are filled with dust inside. Disgusting. 11) Your handsoap bottle, the sticker is peeling off, faded and damp. Disgusting. 12) The grey cloth originally on the bed, why is it put ON THE FLOOR after room cleaning?!?! Your cleaner forgotten to put it back on my bed and so you guys actually put things meant for the bed on the dirty floor and then back on the bed after tidying up?!?! Other details about peeling paint on the walls and bad touch-ups I shall not go further into details. It is not what I am expecting a 2500rmb room to be like. 500rmb Atour Hotel is even cleaner. Design of hotel and environment is on point. Let down by service and attention to details in cleanliness.

Staying at Landison Longjing Resort Hangzhou was a wonderful experience. The scenery around the resort was great. Staff was very friendly. Amenities were good. My family and I would love to visit this place again and highly recommend it to our friends.

The hotel is very good, particularly its excellent location within walking distance of West Lake. The room was quite spacious and well-equipped with everything needed. The bathroom was also quite large. Breakfast offered a large choice of food, and the gym was well done with a lot of equipment, though the changing room needs renovation. One minor negative point was the cleaning service: on both days of my stay, the cups and glasses used for coffee or drinks in the room were not cleaned

위치가 좋아요. 지하철역 입구에서 정말 조금만 걸으면 바로 도착해요. 로비까지 조금의 계단을 올라야 하긴 합니다. 냉장고와 전자레인지, 정수기가 있어요. 제일 좁은 룸은 캐리어를 절대 못 펼치는 구조라 감안하시면 될 것 같습니다. 1인 여행객에게 이정도 가격이면 만족스럽습니다. 양변기가 하나인 점은 아쉽네요. 다른 건 다 괜찮으나 화장실과 욕실 등의 청결 관리가 잘 안되는 점이 가장 아쉽습니다. 이용객이 많고 매번 매순간 청소하기 어려움을 알지만 그럼에도 비슷한 금액의 타 숙소들과 비교했을때는 아쉽습니다. 숙소 바로 옆에 마트도 있고 음료가게도 있고 지내기에 큰 불편함은 없었어요.