Hotel berhampiran Stadium Kezar, San Francisco

As a vintage style hotel, it provides most of your needs. Wish there’s a fridge for long stays. The front desk staff is very friendly. Even though a continental breakfast is served, it hass an upgraded food selections including hot dishes, i.e. scrambled eggs, sausages, etc. I’ll revisit here next in town.

I stayed in CitizenM with my wife and one of my friend from May 15-22 for a conference at Moscone Center. The location is quite strategic; not only is it walkable to the Moscone Center from here, but also it is walkable to several places you should go to in San Francisco, such as Union Square, starting point for the renowned cable car, SF MOMA, and Yerba Buena Garden. There are also several public transportation accessible nearby, such as BART, Metro, Muni buses, streetcars, and cable cars, so it is very strategic for sightseeing around San Francisco. The facilities offered by the hotel are quite complete for my needs. The room is neat, albeit not so vast, and quite high tech, since there is an Ipad in the room that acts as the command control to the room, so you can control the TV, the curtain, the lamp, even when you want your room to be cleaned from that Ipad. There is also a gym that is open 24 hours with several devices and a water station. Its co-working space is also neatly designed and very comfy. There is a restaurant in the hotel, dubbed canteenM. It provides breakfast, and there are also several foods and beverages that can be ordered. Other than that, the hotel staff are very helpful. They told us that we can ask for water in the canteen and they will provide it. Sometimes we also asked them for help with providing hot water for us making instant noodles, and they helped us. They also showed us a microwave that can be used. If there is one thing that can be improved; since we stayed for quite a long time, we noticed that the breakfast options, although still quite various, are quite similar from day to day; scrambled egg, chicken sausage (oh it's so delicious it is to die for!), bagel, toast, pastries, salad station, cheese, and smoked salmon. There is also bacon, ham, and salami in the option (obviously I cannot eat it). Oh, there are some beverages also, like coffee, tea, and juice. You can order some of the coffee (try ice mocha with half and half and additional chocolate, if I may recommend). One thing that may be different is one day they served roasted tomatoes, another day they served roasted potatoes. There is also some variety in the pastries, but that's it. If I may suggest, maybe you can add one or two options of foods that reflect the diversity of San Francisco, like maybe some Latino foods on one day, Chinese food on another, or Italian, Filipino, Vietnamese, or others. This kind of additional variety may spice up our breakfast options, especially for someone staying for quite a long time like us. Overall, a very nice experience at CitizenM San Francisco. Keep up the good job!

Very expensive for a B&B. Nice spot in the Castro/ Mission district near Dolores Park. Well-maintained & reasonable management. Lots of stairs to go up into main house lobby — wrought iron gates with intercom to buzz to get entry into property. Try to get a room in the older main house to minimize stairs! No AC. They have limited parking spots behind the two B&B houses (access from Dorland St) for US$35./day plus tax which is a steep price. Make sure u book a parking spot in advance. Beautiful garden courtyard in the back. Sadly we never got to use it. Try to get a room that faces the other “house” or the backyard - quieter. We had a front room Deluxe King Room 36 which looked nothing like the sample room photos (only one Room 24 w courtyard view, sofa, coffee table). We got a smaller room approx 290sf vs what we paid for 32sq.m, 344sf, no closet just small armoire to hang a couple of things, no sofa, no coffee table, no balcony. They were kind enough to give us a refund for the price difference between the Deluxe King we booked & the Standard King we got. Had to ask for them to vacuum room. Found tissue under headboard/bed, dusty. Not the kind of room you would want to spend much time in —teeny tiny TV, faced front noisy street with electric bus passing by. No screens in windows so had to close windows at night to keep critters out. Bed was ok. Pillows were synthetic & lumpy. View was of electric lines & school across the street. Beware some electric outlets. One was burnt out. Breakfast was repetitive but nice to eat in a lovely breakfast room or outdoor deck. Hard-boiled eggs, muesli, fruit, muffins/ carbs, American coffee, juices. Fortunately SPRO café was next door if you need a great cappuccino or chai latté! Didn’t get a chance to enjoy their wine & cheese. Contact them on WhatsApp +1 (415) 297-6891 to discuss rooms available.

Everything was wonderful and perfect until check-out. They asked to swipe my Visa card for a $200 deposit on the first day of check-in, which was completely fine. However, on the day of check-out, they told me the service fees for 3 nights came to $123.60. They said they would deduct it from my deposit and refund the remaining balance within a few days. I thought that was fine too. But no — they then charged another $200 to my Visa card without even touching my card again and without my permission. In total, they have charged $400 from my card. I honestly feel like crying because I don’t know what to do. If they don’t refund my money in the next few days, will Trip help resolve this for me? I have never experienced a situation like this before. This hotel was excellent in every way, but charging a guest’s card without authorization is truly disappointing and unfortunate. Can someone please tell me how I can get my money back?

This Hotel has great customer service all the way through. It is in a prime location basically a block from Fisherman’s Wharf. The rooms are a little small, the bathroom is as well. They have a vanity outside of the room with the only bathroom switch which I thought was weird. I requested a quiet room and I got exactly that so beggars can’t be choosers. All in all it’s a good hotel especially when you are out and about in the City.

Deducted 1 point from location as there were too many homeless people around that made us not feel safe when walking in or out of the hotel. The room itself were big enough for 2 people and I would commend the staff for being so accommodating helping us to check in early and checking if they have an available twin room available instead of just giving us a King bed when they noticed we were 2 friends together. No bellboy in the hotel so be prepared to lug all your luggages up to your room. They have free breakfast/snacks in the morning and coffee/tea. Overall satisfied with my stay!

I can recommend staying at this hotel. It was very clean and well maintained. Even though the rooms are rather small, they are renovated and modernly furnished, which makes you feel comfortable. The breakfast was included and sufficient for the price. Better value for money compared to other hotels. The location is good, with easy access to public transportation nearby. Overall, it was a pleasant stay that I would recommend.

酒店地理位置挺好，算安靜，偶爾會聽到關門聲音但問題不大，明明取消成功且僅有一個有效訂單的情況下，入住時被告知有兩個訂單，前台和經理溝通後成功取消了多出來的訂單，我當時不是很理解。前台告知每天有 30 美金包含在訂單可以去餐廳消費，所以安排了兩個早餐還蠻好，30 美金一個人吃可以兩個人會不夠，多出 30 美金的會從按金里扣。

I had booked a single deluxe room; it was very spacious and I loved how there was hanging space and plenty of drawers. I was there for a week and so it was nice to be able to properly unpack and have my things organised. The room would be comfortable even for two people. The room did not have air conditioning but had a ceiling fan which I actually prefer to aircon; it was July yet the room never became too hot. The window was able to open and there was a screen mesh to prevent bugs entering. I asked for and got a kettle for the room to heat my own water. Stable free Wifi. There was a shared bathroom thus is was appreciated that was a sink in the bedroom (had toiletries, flannels and towels provided). The shared toilet and shower facilities were always clean and even though I was there a week there was never a time that I had to wait/they were occupied when I wanted to use them. The shower room had a curtain separating the wet and dry areas and there was plenty of hooks to hand items. Everywhere was always clean. It was very quiet except for sometimes being some noise from outside. There is a small basic kitchen area if you want to prepare some simple dishes ( I never used it), and a laundry where a wash and dry is very reasonably priced. The hotel is in a very good location and I found it ideal for exploring San Francisco. Powell street BRT is a direct line to the train station, there is a streetcar (F) which goes directly to the piers, and a bus (7) which goes along Fell Street to Golden Gate park and if you went to the end of the line it goes to the other end of Golden Gate Park/coast/beach. I walked to other areas. It is ideal if you plan to go to any concerts, and the International Art Museum of America (free entry) is only a couple of mins walk. There are many eating places in the surrounding streets including a food court with reasonably priced food – included an Ikea restaurant where hotdogs are one dollar. The hotel felt safe and secure. The front door is always locked and there is a key card to enter the hotel and the rooms. I appreciated that not once did the key card become desensitised. The hotel is in the Mission District and thus the area does have some homeless people around; you would not notice much during the day, though many more during the evening. I am a female travelling solo and I never had any problems with any people in the area and never felt unsafe. Evening during the evening the streets are so busy that you don’t feel vulnerable as there are so many people around. I could see from my bedroom window that through the night large crowds would congregate at the corner opposite the hotel, sometimes could be noisy, and they made lots of rubbish, however, everything was cleaned up and by the next morning there was no trace of it…that is a sign that the area is taken care of. Staff always friendly and helpful. Overall, I enjoyed my stay and would have no hesitation in staying again. There was no false advertising , and the facilities were what I expected based on the description, in fact, when considering the reviews, the hotel was better than I was expecting. If people want comfortable, clean basic accommodation you can’t go wrong with this.

ที่อยู่ของที่พักสามารถเดินทางสะดวกติดป้ายรถบัส มีร้านสะดวกซื้อ ร้านอาหารในระแวกเดียวกัน ข้อเสียคือเป็นย่านที่มีคนไร้บ้านเยอะ สำหรับความสะอาด มีบ้างที่สะอาดและมีบ้างที่ไม่สะอาดเนื่องจากเป็นที่พักที่อยู่กันหลายคน โดยรวมทั้งหมดก็สมตามราคาที่จ่ายไป