Hotel Romantik di Koh Samui

We came for our honeymoon we were amazed with the hotel view the staff also from nancy that she checked us in and explain in details every thing she also came with to the villa to make sure that everything was fine. Breakfast was amazing lucky was very very nice along with nat there service was amazing all the staff were very friendly the chef also are accommodating and smiling I will not forget also WK from sales she made sure that our honeymoon goes prefect Emmy helped us a-lot with all the information around the city she gave us a very good recommendations Iyan made sure to book for us in the jungle village even it was hard to find a place and also a transportation going to the massage in ritz and also to the restaurant The bogy driver nine very smily and accommodating every time taking us to the room or from the room Over all the staff of the hotel made our honeymoon very special thank you so much everyone

My daughter wanted to go somewhere really special to celebrate her 30th birthday and was interested in going to Thailand. Then she saw some photos of this hotel and it’s amazing views. After reading the reviews the decision was made. We were so excited and so hoped it would live up to everything we dreamed of. We had chosen a private pool villa and it was THE most amazing room with a private pool and outside jacuzzi in a beautiful garden. We felt like we were living in a dream. The big round inside jacuzzi bath in our bathroom was huge. On her birthday I had decorated our room and the staff matched the colours with petals on the bed and two cakes. One was made from towels the other was a delicious white chocolate one! The room was behind the main beach pool so we would get a buggy up to the lounge but we always chose to walk down the big hanging bridges back to the room. The views were stunning and the bridges and stairs looked so pretty lit up at night. We both visited the spa for treatments on her birthday which were very nice. We wanted to go to an ethical elephant sanctuary whilst in Thailand and the concierge booked us to go to Samui Elephant Kingdom. This was just a short drive from the hotel and was one of the high lights of our trip. It was a wonderful experience and we would definitely recommend it. The club lounge was where we had our daily afternoon tea and evening drinks and canapés. The club staff were great they got to know us and knew my daughter liked the duck spring rolls. To her surprise they brought out two on a plate with candles in on her birthday whilst singing “happy birthday“. It’s the little things that make it perfect. I would like to thank you all for everything. I can only remember a few names, Lisa, Knowfang, Meen, Markey but you were all great. A special thank you goes to Dow. You were amazing, kind, professional, friendly and very helpful especially when the air con needed attention. I can’t thank you enough. I had wished we got to see you before we left to say it personally but it was your day off. All the staff from management to ground staff were professional, friendly, polite and always had a smile on their faces. The service was excellent. The hotel app was great. If you wanted anything you just sent a message and the response was immediate. We wanted different pillows they were there in 5 minutes. We asked for sun loungers for our garden again there in a few minutes. We had a problem with the air con and immediately the engineers came. I have never stayed anywhere with such great service. This hotel not only lived up to expectations it surpassed them. It really was like living in a dream. Thank you to all the staff for making this the perfect holiday. We will most definitely be back.

Away from the hustle of central Chaweng, so is a good spot to be based for quiet times and used as a base to explore the island. Beachfront pool villas are nice, large and great views of the ocean. Private pool is a bonus and well worth the upgrade. Hotel was busy when I stayed and everyone seemed to be happy and enjoying themselves. The pool isn’t the largest but plentiful for the amount of rooms. Don’t forget, there are the villas with private pools, so a fair number of guests will be in their own area. Access to the beach is not directly in front of the hotel, but that’s a good thing otherwise I would be hearing everyone in front of my villa each day. Access is the side of the resort just past the restaurant. Along this stretch of beach has a few other hotel bars and restaurants to eat and drink in and if you head to the furtherest headland point, and head inland, you will come across a handful of bars and restaurants. As many people have said, the hotel is next to a road - but like most hotels in Samui, it’s just the design of the island. You can avoid the main road for your walk to the local area by going along the stretch of beach. And when you are on the island, why wouldn’t you want to walk along the beach?! So don’t listen to those comments about nothing nearby. If you want the hustle of the nightlife, Chaweng central is 15 minutes away. Get on the shuttle or order a taxi for 300thb. It’s a 4 star hotel, trying to get back to some kind of normal after covid and over time, I am sure the owners will reinvest their money to make improvements where some other guests have commented about in other posts but I do think it is dependent on the room type you book and/or are assigned as most of them are fine. Give it a go, it is worth it. I’ve been to many hotels over the years - more than the average Joe - and it’s only recently where I’ve checked in and out of two hotels on the same day in all these years.

Very warm and professional service, great food. I stayed 3 nights with my family. we need to catch an evening flight, and I talked with Pei Pei, she helped to sort out late checkout which is very kind. Excellent experience!

My stay at this hotel was amazing. Sala offers a commutable 10 minute walking distance to local bars and restaurants while maintaining a serene ambiance shielded from the noise and nightlife of the Chaweng area. I was warned by friends that Chaweng was unfavourable for living due to its proximity to the airport, but the room is well sound proofed and completely silent. I was surprise by the space and depth of the personal pool as it was bigger than the images suggested and offered a great place to swim late at night after a day in the heat and was completely private from the other guests. The food was great. Breakfast was available through delivery or in the restaurant. They high-quality food, coupled with a daily menu offered delightful variations. Staff even ensured my breakfast was delivered before my early check-out, so I was able to catch my departing flight with good timing. The staff were friendly, polite, attentive, and always ready to assist, they went above and beyond to ensure my comfort throughout my stay. They offered communication via telephone or via message through a downloadable app - so it was easy to communicate any of our needs from the room or on the go. The beachfront pool is a little small and ideal for guests with children, whereas adults can make use of sea-side loungers, free kayak rentals, a great bar and swimming in the sea. In summary, this room offers a perfect blend of convenience, luxury, and tranquility. Whether you're looking to explore the local nightlife or simply unwind in style, it provides an exceptional experience. I hope I can return in the future!

This was our place to go whenever we visited Koh Samui. This is a small, quiet beach front boutique hotel. The staff have always been very friendly and will try their best to accommodate you. This visit we felt very unwelcome. Considering this was our 5th visit, and we were excited to be back in Koh Samui, I was expecting to have been welcome back in a nicer way. No, that did not happen. We found our bathroom was dirty, especially around the toilet, and immediately I contacted Reception, who sent someone to clean it and then asked if we wanted to change rooms. I asked why the toilet had not been cleaned in the first place, and they could not answer. I was so disappointed. I then started to notice other things that I was not happy about. We asked for the manager, who we know well and has always been very hands-on and always came to welcome us back when we returned for a visit, and they said they would send a message. The manager sent us a bottle of wine and an apology note. Well, that was very presumptuous of the manager because I don't drink!!! We returned the bottle!!! I eventually met the new manager, he's new from England. I did let him know how I felt and told him it was not very nice to step into an unclean bathroom. Excuse was they just done maintenance, I told him that's not my concern it should have been cleaned, and he accepted this should have been done. The hotel is looking very old and does not have the wow look anymore, and considering we've visited many times the hotel did have refurbishments in the room, the rest of the hotel definitely needs refurbishment. You would have thought this would have been taken care of during the lockdown. The sky roof in the breakfast area needs cleaning. The swim up bar the tile fell off and one of the guest had to show the staff member what had happened because it was sitting in the bottom of the pool which the guest went and pull up and gave to the staff member. So, to be honest it's a lovely hotel but the manager is an office person and does not really engage well with guests, which is a shame because for a small hotel he definitely needs to be ensuring his guest know who he is and to also welcome them back or thank them for visiting. He did, however, come and wave us goodbye, I suppose he's hoping we will be back. We are not sure we will visit again. We went and checked out another hotel and found other hotels charging the same and are much nicer. Changes bring better, but it did not happen on this occasion, unfortunately.

I got the suite with the pool, it does not look like the photos. I had a pretty high traffic area where my pool faced, and there’s loud music at the restaurant next door, last thing I wanted when I was hoping for isolation after 8 weeks of rough work on the road. A door was missing in my bedroom and maintenance had to come reinstall it on my second day. Spa never had an availability during my stay, and buggies are required to go anywhere in the park (unless roaming in the heat is your thing). The service was slow at times (I’d often come back to my room and see room service plates stacked outside for a later cleanup) - but my room was meticulously cleaned each day and the buggy staff were incredibly friendly.

Beautiful hotel with lots of amenities. Beach with white sands and clear water. Perfect for families. Love their surprise of the day. Breakfast is average. It's in the heart of Samui. I booked a pool villa. Cleaninest is poor. The pool was dirty and smelly. I paid for the villa to use the pool for three nights, but I ended up not using it at all. It was our wedding anniversary but didn't go well i as wanted. Survived mosquito bites. A snake slithered at my door, just outside the villa. So please be aware. Though i like the hotel, I'm not sure if I'll ever go back again after experiencing all those unpleasant things. Snake was the last thing I expected to see in a star hotel.

A perfect staycation! You literally got everything you need in the resort for 3 days of activities and chill - pools , snorkeling, stand up paddle boarding, yoga and more! Best resort experience ever. The exchange of exclusivity is this resort is distance away from the main road and busy districts, but the shuttle service or grab will get you to wherever you want to go ( p.s. transportation is expensive in Koh Samui

Had an amazing stay at the Bandara resort. We had room 146 which was great and the gardens were Beautiful!! Special shout out to Kitti , who is a fantastic host and made our stay extra special!! A lovely house keeper for our first week who worked very hard to make our room look amazing and smell Devine when came back after a day out. And Faye/kaye sorry I’m not 100% at breakfast she was lovely too. Special staff deserve a special mention!! We will definitely return! Great location to walk to fisherman’s village for great restaurants x 😀