"Overall a good and pleasant hotel, there is not a big pool, clean. polite and welcoming staff. But the Internet is very bad, it had to switch to mobile, it was more quick at times when no connection was blocked. The room was taken with a view to the mountains, but the mountains there were not particularly visible, but a good view to the neighboring garden)"

"Attention to those who have never been HERE (- now it is Mantera Resort & Congress 5*). This is not a sponsored review, this is not blogging. As I promised the Operations Director of Mantera Resort & Congress 5* - Skoda Viktor, I am sharing exclusively my impressions of my stay from June 11, 2025 to June 13, 2025. 2 adults + a child (4 years old). Deluxe superior with a sea view. Cost 43K. Due to rain according to the weather forecast for Krasnaya Polyana, we had to cancel the room we had booked at the Rixos hotel, and also avoid an early morning check-out from the hotel - 1.20 am to the airport. The reason for choosing this "miracle hotel" was: the declared 5* hotel, as well as its close location to the airport (10 minutes). We contacted the hotel reservations department, our wishes were: 1. A quiet room. 2. A sea view. The reservations department employee kindly Based on the terms and conditions, offered us a new Deluxe Superior room with a sea view, renovated a year ago. They took a 50% advance payment. On June 11, 2025, we arrived at the hotel around 4:00 PM and it all began... Check-in took about 20 minutes (2 passports and a birth certificate). I asked the employee several times about our two previously stated wishes (silence and a view). At the counter, they nodded confidently and immediately went to the administrator Vsevolod (they said something in his ear, to which he nodded confidently in response). Throughout the entire time, they actively told me about the wonderful vacation and services at the hotel, as well as about a closed event held at the large pool, and therefore it would be closed to guests until 4:00 PM the next day. They assigned room 660: a new and clean room, a sea view, sunny side. Upon entering the room, we noticed that the air conditioner was on minimum cooling mode, the temperature in the room 23.7 degrees. We immediately called the reception and told them about it, they answered that there was a high load on the ventilation system, but if it gets above 24 degrees, call and we will send specialists. We opened the balcony, the view is good, we went to dinner at Anatolian Kebab & Grill, which is located on the -1 floor. In short: the trainee waiter put the menu and left. For 20 minutes, no waiters came to the table at all. I asked the waiter to come over, and then the administrator - Svetlana came running, very surprised: how is this possible, it can't be, our apologies, let us bring you compliments (they refused). As a result, the table was set in 17 minutes. In short, dinner "with a residue" and this is only the beginning. We walked outside the hotel, at half past nine in the evening we returned to the room - it's a bit hot, the air conditioner is not pulling, we opened the balcony - and then - IT - BINGO, we noticed the sound of something "hidden" next to a tennis court the size of A "working generator" from a shipping container. We closed the balcony - it was hot, but opened it - the noise of the "generator" was annoying. We chose the second option. That night, the child's temperature rose to 39 (he caught a virus somewhere). Medicine, cooling, worries, and then the "generator" ((((. The night passed restlessly and noisily. In the morning before breakfast, I specially went down to the reception, the administrator Vsevolod (see above) came up to me and asked: in"

"All super, hotel decent for your money. Location convenient, staff friendly"

"The location is very good, on the pedestrian street, and within walking distance to the beach. The waiter was very nice. Because I didn't know Russian, the Didi car parked in the wrong place. It was very cold, and the old lady waiter and the young waiter came to the back door to solve the problem for me. Thank them very much."

"shared bathroom and no wi-fi without Russian phone number:("

"I liked the possibility of contactless settlement - due to the constant transfer of the flight arrived late. Resepshn works up to 22, but on preliminary treatment organize late arrival. I also liked the opportunity to leave things for an hour after expulsion to go to the sea before the train. Thank you! The only thing, I would like to have a cooler for water, even taking into account that you can drink water from under the crane"

"Facilities: Good Hygiene: Good Environment: Good Service: Good Service: Good"

"I stay at this hotel every time I fly to Adler. I like the location (not far from the sea), a quiet area and proximity to the airport. Eat 500 rubles breakfast and it is decent, buffet. The rooms are clean. The mattresses are comfortable. I can't always figure out the TV, but I don't need it"

"Everything is fine. The room is spacious. The sea, shops, and cafes are nearby. There's a kettle and microwave on the second floor."