Hotel Dengan Pools di Chu, Kyrgyzstan

Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.

It's around the 400-500 range in China. The breakfast was good, though. The refrigerator in the room kept turning on every 20 minutes, which was annoying. In short, these 13 hotels in China were horrible compared to the one in China.

Hotel is old, rooms killed, smell of moisture. Breakfast is good.

My stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.

Not a bad hotel, comfortable and spacious rooms, the room has everything you need. Some rooms have been cosmetically renovated. The number of rooms is small. We didn't take breakfast, so I can't say anything. There are a lot of places near the hotel where you can eat tasty and varied food. WiFi is very weak... Value for money👌

After enjoying the fun of swimming here, I also received a professional massage service. The store has all the facilities such as hairdressing, dining and bar, and the environment is elegant and charming. The rooms are clean and tidy, making people feel warm and comfortable. (≧▽≦)/~┴┴

Overall very good and cost-effective. Pay attention to the breakfast time, you won’t be allowed in even one minute early

Staff were so nice and facility was very clean and pretty Room was also spacious enough Mattress was a bit flat They have a great pool and relaxing place Breakfast was wonderful with various local dishes just made * important They have a travel agency inside the facility It was easy and clear for me to organize They don’t accept credit card so you need to preorder cash

我是攜程上訂的，在2樓，有陽台可吸煙，裝修比較新，早點豐富，有楊州炒飯。前台美女、帥哥非常負責且非要熱心幫忙，對一個身在異鄉的人來説非常難能可貴，該酒店不大很很温馨且離阿立套廣場很近。周邊有很多華人超市。推薦！！！

If you are a solo traveller in Kyrgyzstan apple hostel is the place to find your horse trek and hiking companions. They organise great activities and have a great location.