Hotel Dengan spa di Shiga Prefecture, Japan

The location is very quiet and calm. For those who want a break from the main cities this place is highly recommended. The hotel picked us up from the nearby station and the communication was very active and accommodating (I emailed them when we were in Kyoto station in advanced and once we reached the local station, their shuttle was already waiting for us 🥹). Biwako Valley is near so it was our only planned big activity in the area aside from walking along the quiet road and trying convenience store food and using the 24 hour laundry place nearby. The food is very healthy and you will experience traditional Japanese service (they prepared colorful Yukatas for us and we wore them for bfast and dinner in their restaurant) . The private onsen was great and you can also use the public bath in the hotel itself. I cannot list everything but our experience here was truly amazing!

This is a Japanese onsen hotel. The service and food were great, but the rules are a bit rigid. My husband came to drop us off and was planning to leave the same evening without staying. We just wanted to chat as a family of three in our room for a bit. To our surprise, the staff told us we could only talk in the lobby. They said only the person who made the reservation could enter the room, based on how many people were booked. I offered to pay extra so my husband could rest in the room before leaving, but they still refused. Then, to ensure I didn't take my husband into the room, the staff watched us all the way as we put our luggage in, making sure he didn't enter, and then politely escorted him back to the lobby. Alright, I guess we have to follow the rules of Japanese onsen hotels.

Thank you very much to Ctrip customer service Saga. I contacted him after I got on the train from Kyoto to Hikone and asked the hotel to pick me up. He solved the problem as fast as lightning, accurately, efficiently and with high quality! The public transportation from Kyoto to Hikone takes about an hour. When I arrived, I found the hotel's transportation bus accurately and clearly according to the notification. I was picked up by myself. The journey took five minutes. It was in the direction of Hikone Castle. It was not recommended to walk with luggage. It would be more tiring. If you take a taxi, it would cost about 700 yen. Half of the hotel room faces the castle and the other half has no view. The scenery facing the castle is very beautiful. I checked in on April 2, 2025. The cherry blossoms will be in full bloom after April 10. My room on the top floor of the 5th floor faces the castle tower, and the scenery is first-class. The room is not big. The other bed is attached to the wall and it is inconvenient to go up and down. It is just right for one person to live. The bathroom has been renovated. The room style is more old-fashioned, not old. The room without a view on the other side is smaller, and the check-in experience is poor. I booked a one-night stay and two meals, and Japanese cuisine for dinner. I think the quality is very good, but the duck hot pot tastes average, and the overall sincerity is full. The breakfast is simpler, there is no hot spring egg, but there are all kinds of freshly fried vegetable tempura. The breakfast is worse than that of Ogoto Ryokusuitei, and the dinner is about the same level. They are all hotels that cook very carefully, so you can rest assured to choose the meal package. The lounge has beer and juice, but no snacks. The male and female hot spring baths are not changed. The female baths are 38.5 degrees and 42.5 degrees, so one is too cold and the other is too hot. 41 degrees is better. The reason for giving one star for hygiene is: I found a green Japanese-style outer coat with oil spots and changed it to a purple flower one. This is the decision I regret the most, which means that it should not be worn without washing. After taking a hot spring bath in the afternoon, I put it on and drank tea in the room. I felt that it smelled bad. I picked up the outer coat and smelled it. I almost didn't send it away. The stench made me rush to the bathroom to vomit. It was the stench of people with severe bad breath sneezing several times at the clothes. This kind of clothes is not like a yukata. It is not changed for each guest. It is very unhygienic. The slipper cabinet is also smelly, and the slippers are a little sticky on the floor. I went to the hot spring again to wash it again and change into my own clothes, but the feeling of nausea was difficult to eliminate. The hotel will pick you up at the station at 9, 10, or 11 in the morning, and the staff are courteous and considerate.

We stayed one night at Biwako Grand Hotel Kyoomi and had a generally relaxing experience. The traditional tatami room was comfortable and suitable for staying with a young child. The hotel has a classic Japanese ryokan atmosphere, and the area near Lake Biwa is very peaceful. Staff were polite and helpful, and the shuttle service was convenient. Breakfast was simple but acceptable. One suggestion is that it would be appreciated if room arrangements could better match the photos shown on the booking page, as this would help set clearer expectations. Overall, a calm stay for travelers seeking a traditional experience.

clean and new hotel with great design & super friendly staff, great food selection. Had a very nice chill vibe during my stay. Thank you staff 田中美’代’ ( I forgot the last word of her name, she served us dinner on 16th Jan 2026), we appreciate her food serving with patience as we ate slowly, and she helped to take a great photo for us. I’d recommend this hotel if you can drive to there. e

Booked this stay to explore the areas around Lake Biwa. Reception was warm and friendly with an English-speaking host who provided us with the information for the stay. We booked the western style room as we preferred an attached bathroom, however the room condition was outdated and needs refurbishment, like peeling surfaces. The Japanese style room looked better when we caught a glimpse during check-out time. Nevertheless, location and amenities were great. Location is near major eateries and commercial centres by a short drive.

The location is very convenient, a 5-6 minute walk from the station. Dinner was at the Japanese restaurant inside the hotel; the beer was a bit pricey, though. Breakfast was a buffet, light and nutritious enough.

Great accommodation choice at Oibuki Ski Resort! It's not too far from the city center and very convenient. There's parking available right outside if you're driving, so no worries. The hotel even helped return my forgotten hat! I'm so grateful! The onsen (hot spring bath) is also very relaxing! Overall, it's fantastic!

Overall, the place was clean and the service was good! They helped me make a restaurant reservation! Unfortunately, they couldn't get an Italian dinner reservation! I'll try again next time!

The breakfast is very good and the hot spring experience is also very good. There was no one when I went there, it was just a charter. The location is right by the lake, comfortable and quiet, there is a 7-11 next to it, you can do some simple purchases. The owner of the hotel is a kind and amiable grandmother, who can recommend local activities to us in simple English. I am very grateful to her for taking care of her for a few days.