1) air conditioning is very week, suggest equipping with one more fan in the room
2) only one female lobby staff worked very slowly . Other staff just rest not come out for work
We had waited for a very long time to get back our stored luggage and missed the JR train 😥🥲🥲🥲🥲🥲
Sarapan pagi sangat baik dan pengalaman mata air panas juga sangat baik. Tiada orang semasa saya pergi ke sana, ia hanya piagam. Lokasinya betul-betul di tepi tasik, selesa dan tenang, terdapat 7-11 di sebelahnya, anda boleh melakukan pembelian mudah. Pemilik hotel adalah seorang nenek yang baik hati dan peramah, yang boleh mengesyorkan aktiviti tempatan kepada kami dalam bahasa Inggeris yang mudah. Saya sangat berterima kasih kepadanya kerana menjaganya selama beberapa hari.
We stayed one night at Biwako Grand Hotel Kyoomi and had a generally relaxing experience. The traditional tatami room was comfortable and suitable for staying with a young child. The hotel has a classic Japanese ryokan atmosphere, and the area near Lake Biwa is very peaceful. Staff were polite and helpful, and the shuttle service was convenient. Breakfast was simple but acceptable. One suggestion is that it would be appreciated if room arrangements could better match the photos shown on the booking page, as this would help set clearer expectations. Overall, a calm stay for travelers seeking a traditional experience.
It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay.
The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time.
The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata!
The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub.
Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable!
Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat!
The ryokan also has a souvenir shop if you wish to buy anything back.
Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!
Very good hotel. Love the room and the hot spring area.
Staff are very friendly.
Just a comment on the food arrangement: suggest the hotel to contact the guest prior to the check-in on the dinner or breakfast arrangement and offer the choices.
After a crowded Kyoto, I love the peaceful and tranquil environment of this beautiful onsen hotel-ryokan and charming castle town. Everything about the hotel speaks of relaxation and well-being. It's only a 7-8min walk away from Hikone Train Station but there is a hotel shuttle that leaves at 9, 10 and 11 am if you need a drop off. Pick up could probably be arranged too. The hotel offers a pretty outdoor terrace with Castle view, an on-site spa with massage, a library lounge with free drinks till 10pm, a foot reflex corner and a compact onsen with a silk bath (all with Castle view) and hot stone benches. I had the whole onsen to myself in the evening, so it was very relaxing. The staff are kind and lovely too, making an effort to explain all the services and amenities in English. The buffet breakfast was also one of the better ones I've seen in my trips to Japan. If you're visiting the Castle, the entrance road is right outside the hotel. The main castle road is about 5-10 min away but you will pass by a famous Japanese confectionery, Taneya and Club Harie. Their souvenirs are one that even the Japanese cherish. I would wish to come here again with my partner one day. Thank you for the wonderful stay.
Рядом с озером и прекрасной набережной. Красивый номер в японском стиле, жаль туалет отдельно на этаже.
8 ulasan
6.4/10
Harga bermula
€ 104
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Shiga Prefecture
Terokai Ulasan Tetamu Hotel di Shiga Prefecture
Lihat semua
9,3/10
Great
3300050****It was a fantastic and very enjoyable trip. The hotel proactively contacted me beforehand to confirm the room type, arrival method, and time. Everything was prepared. Upon arrival, the room exceeded my expectations, and I was extremely satisfied with the hotel's service. Everything was exactly as I had hoped.
CchristywugagaExtremely satisfied with this hotel, definitely a vacation experience you won't regret!
First off, the check-in service was impressive, with staff literally kneeling to assist us, and they provided a very thorough introduction to all the hotel's facilities and services. The lady who helped us was beautiful, gentle, and spoke excellent English 👍
Next, the hot springs: We booked a Japanese-style room with a private onsen, and the view was absolutely stunning. The private hot spring was incredibly comfortable; all three of us could soak together with no problem, haha.
The hotel's public baths were also super clean, and there was almost no one else there when we went, which made for a very relaxing soak.
Then there's the food:
The dinner was Kaiseki cuisine plus Omi beef shabu-shabu, which was surprisingly delicious! I thought I might not be used to Kaiseki, but that wasn't the case at all! The Omi beef was also of superb quality, incredibly fresh and flavorful after a quick dip in the clear broth.
Breakfast was also very rich and varied!
The room size was also perfectly fine.
The only slight drawback is that check-out time is too early... 10 AM... If it could be a bit later, it would be absolutely perfect!
GGuest UserEvery time I go to Hikone, I will definitely choose this hotel. Facing Hikone Castle and Hikone Moat, the environment is elegant. The old street nearby is filled with a strong Edo atmosphere, I like it very much!
CColine RoseI booked the VIP room and it was huge! It really felt like a traditional ryokan, which was superb! Having the onsen right in the room was also fantastic, honestly. I absolutely loved my stay here. It was so relaxing, and the lake view was just magnificent. Since I'll be in Kyoto for the next few days, I'm definitely coming back for another night to enjoy the onsen and the stunning view of Lake Biwa again.
GGuest UserBooked this stay to explore the areas around Lake Biwa. Reception was warm and friendly with an English-speaking host who provided us with the information for the stay.
We booked the western style room as we preferred an attached bathroom, however the room condition was outdated and needs refurbishment, like peeling surfaces. The Japanese style room looked better when we caught a glimpse during check-out time.
Nevertheless, location and amenities were great. Location is near major eateries and commercial centres by a short drive.
GGuest UserThe room is spacious, clean and tidy. The breakfast is exquisite. The best is the ninth floor Omi beef teppanyaki. The meat is tender and the appetizer is paired with salmon dishes. The dessert strawberries are amazing.
EElvissssGreat accommodation choice at Oibuki Ski Resort!
It's not too far from the city center and very convenient. There's parking available right outside if you're driving, so no worries. The hotel even helped return my forgotten hat! I'm so grateful!
The onsen (hot spring bath) is also very relaxing!
Overall, it's fantastic!
PPinguuuuBiwako Although it was in front and there was nothing around, it was a little inconvenient, but I think it would be okay for those who don't care!!
The staff were friendly and clean when I first walked in!!
The room was single, but it wasn't uncomfortable for two people to stay in.
The view of Biwako from the window was also nice!!
There was a large bath on the 7th floor, but I was a little disappointed..ㅠㅠ I couldn't use the sauna, and there was so much mold on the ceiling that it didn't feel good to wash...ㅠㅠ There was just one bath and one outside... The bath wasn't big.
One thing I really liked was the breakfast!!!! Among the hotels I've been to, I was able to enjoy the most diverse food and Shiga specialties!! And it was so nice to be able to eat while looking at Biwako outside the window!!!
It was just an ordinary hotel, but the breakfast was satisfying!!
MmicacatThe breakfast is very good and the hot spring experience is also very good. There was no one when I went there, it was just a charter. The location is right by the lake, comfortable and quiet, there is a 7-11 next to it, you can do some simple purchases. The owner of the hotel is a kind and amiable grandmother, who can recommend local activities to us in simple English. I am very grateful to her for taking care of her for a few days.
GGuest UserThere is a shuttle bus from Otsu to the hotel. You have to make an early phone reservation. The Japanese service has nothing to say. I have been on a business trip to Japan. This family trip, the breakfast and dinner are set. The variety is better. The victory is less. Haha.
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