Hotel 3 Bintang di Wilayah Ibu Kota Brussels, Belgium

Hotel downgraded us from Triple Superior Room to Double standard with an extra bed, Trip.com did nothing to assist us in the matter but offered 1.50€ in their coins as compensation, only at the day of check out trip.com is apologizing and wants to come to the bottom of the matter, too little too late! No more Trip.com Hotel is decent, older, with perfect location in the centre!

4 of us stayed here in a quad room which was surprisingly very spacious. The hotel is located within walking distance from Bruxelles-Midi Brussel-Zuid train station and bus depot where we caught the Flixibus. At the time the hotel was surrounded in scaffolding and looked like a building site but on entry the inside was clean although slightly cluttered as there was a lot in such a small reception. As you entered, a massive information stand stood separating the reception from the narrow breakfast area. The wooden reception area looked welcoming as lots of plants around and interesting pictures on the wall. Check in was quick & easy. The smallest and oddest lift and I've ever been in took us 2 at a time to the narrow corridors where we found our room. As we entered the room, there was a single bed to the left and the bathroom on the right. Long side the bed was a mirror and at the end of the bed was a chair, a large 5-headed lamp and a desk that held a fridge on one side with a flat screen TV above the desk. The TV could not be properly viewed from the single bed as it was in line with it so it would have probably been best viewed if the TV was placed in the corner for all sleeping areas to view. In front of the desk was a large L-shaped settee which was also wrongly set up to watch the TV as half of the settee meant you had your back to the TV. The settee was used as a bed and situated by a coffee table under a large window that had a city view. To the left of the settee was the large double bed with a headboard that had built in bedside drawers with bedside lamps on each one. Opposite the settee was a large, old-fashioned double wardrobe. There was another window in the room that was small and showed a small balcony which you couldn't access. The mosaic bathroom has 2 sinks with a glass shelf and a large mirror above plus a hairdryer next to them. There was also a bath with a shower hose attached to the bath taps and another small window viewing the inaccessible balcony. We didn't have breakfast but the breakfast area looked clean and basic with a coffee and vending machine and all with table settings for 2. At the end of the breakfast area was a large garden with some artistic statues and at the beginning was a small lounge area with armchairs and a coffee table. The hotel was also located within walking distance to the main shopping, restaurants, bars and club areas.

Would highly recommend this hotel. Stayed 3 nights with breakfast included. Central location , walking distance to Brussels Central, large selection of restaurants & shopping district. Hotel spotless, breakfast very adequate, staff very friendly & welcoming from check in, to dining, to the cleaning staff. Credit to all the staff. If I was to pick a flaw, it would be to upgrade carpets in room, but it's a minor thing to complain about.

Nice I recommend

A warm and very clean no-frills hotel close to the centre of Bruges. Great location close to many restaurants and a short walk from the main square. Friendly helpful staff. Basic room layout, plastic sinks etc. but clean and warm. Nice bar and breakfast option. Parking in adjacent underground public car park, with lift access to hotel courtyard. A good city centre option for a short stay.

It is not your standard ibis styles - this used to be a different hotel, and albeit it has been taken over by Accor Group, the traces of former décor are omnipresent. The room was rather tired, albeit very clean. The bed was good, we slept well, The breakfast was included, however, I would say it wasn't the best breakfast compared to other ibis styles hotels we've have experience staying at. All in all, if you're looking to spend a night and get going, this could be a good option. For a luxury/experience Brussels I would suggest staying elsewhere.

no hot water, no glass cup provided. the telephone at a room does NOT note or remind guest of the reception phone number so that guest cannot call instead going down to the reception to ask any service. internet/wifi speed was slow and often dropped off which disturbed a conference call on line at room

location is very good 5 mins to Brussels Central, and 5 mins to Great Place. very nice and helpful front desk. we hav not book breakfast but decide to order in the morning , food are very good with 17 euro it is good for short visit and tourist

We really liked the hotel itself and it was all newly renovated and looked good and was tidy, both lobby, stairway/elevator and room. The room was big but with basic interior, like nightstands were stools from Ikea. There was no refrigerator which was inconvenient in the heat. The hotel is rather close to the city center and only takes about 10 minutes to walk to the city center, however the hotel seems to be located in a sketchy neighbourhood and not many tourists in the area. We were recommended by locals to take a taxi/uber back to the hotel during the nights.

Hotel downgraded us from Triple Superior Room to Double standard with an extra bed, Trip.com did nothing to assist us in the matter but offered 1.50€ in their coins as compensation, only at the day of check out trip.com is apologizing and wants to come to the bottom of the matter, too little too late! No more Trip.com Hotel is decent, older, with perfect location in the centre!

Would highly recommend this hotel. Stayed 3 nights with breakfast included. Central location , walking distance to Brussels Central, large selection of restaurants & shopping district. Hotel spotless, breakfast very adequate, staff very friendly & welcoming from check in, to dining, to the cleaning staff. Credit to all the staff. If I was to pick a flaw, it would be to upgrade carpets in room, but it's a minor thing to complain about.

A warm and very clean no-frills hotel close to the centre of Bruges. Great location close to many restaurants and a short walk from the main square. Friendly helpful staff. Basic room layout, plastic sinks etc. but clean and warm. Nice bar and breakfast option. Parking in adjacent underground public car park, with lift access to hotel courtyard. A good city centre option for a short stay.

It is not your standard ibis styles - this used to be a different hotel, and albeit it has been taken over by Accor Group, the traces of former décor are omnipresent. The room was rather tired, albeit very clean. The bed was good, we slept well, The breakfast was included, however, I would say it wasn't the best breakfast compared to other ibis styles hotels we've have experience staying at. All in all, if you're looking to spend a night and get going, this could be a good option. For a luxury/experience Brussels I would suggest staying elsewhere.

no hot water, no glass cup provided. the telephone at a room does NOT note or remind guest of the reception phone number so that guest cannot call instead going down to the reception to ask any service. internet/wifi speed was slow and often dropped off which disturbed a conference call on line at room

location is very good 5 mins to Brussels Central, and 5 mins to Great Place. very nice and helpful front desk. we hav not book breakfast but decide to order in the morning , food are very good with 17 euro it is good for short visit and tourist

There are pros and cons to staying in Motel One! Pros - Price is very competitive. Lovely vibrant bar area within the hotel. Great staff in all areas of the hotel (courteous and helpful). Very clean throughout hotel and bedroom. Breakfast was good (no hot food but a decent cold buffet). Also no requirement of a large deposit when checking in. Cons - bedroom very small - can't open the window unless you move the table and no bedside table (but then price is low so....). It's a decent enough walk to Grand Place, shops etc (but then the price is low so....) Would I stay here again instead of my usual hotel just off the Grand Place - most probably! I hope this helps...

Lovely welcome by the receptionist on Tuesday the 31st in the afternoon (sadly not remembering his name. South American?) And little surprise as we checked in that made such a difference. A nice welcome card and a teddy bear to our daughter. Sweet! Location of the hotel is superb and style of lobby and entrance is really lifestyle and modern. Room was spacious, spotless in terms of cleaning and cot was provided as per requested. Lovely toiletries from Rituals in the bathroom. Improvement points: we weren't provided with water in our room, and no water station in the hotel at all. No one explained us facilities of hotel or tried to explain type of breakfast, etc, bed and pillows were uncomfortable, not one herbal tea available in the tea station of the room, their booking system must be so old as communication did not get through the team and had to explain few things over and over again. They took pictures of our passports, which took long and it felt ridiculous the way they rely on a printer that did not seem to work. Must be annoying to the workers in that hotel to deal with. Overall they workload did not give the modern vibe that hotel pretends to.

Location could not have been any better. So close to everything and next door to transport. 10 minute walk to central station. Rooms were nice too, only issue was they were a bit dark, the main light/light shade was dull and not great lighting in the dark. Overall good experience

4 of us stayed here in a quad room which was surprisingly very spacious. The hotel is located within walking distance from Bruxelles-Midi Brussel-Zuid train station and bus depot where we caught the Flixibus. At the time the hotel was surrounded in scaffolding and looked like a building site but on entry the inside was clean although slightly cluttered as there was a lot in such a small reception. As you entered, a massive information stand stood separating the reception from the narrow breakfast area. The wooden reception area looked welcoming as lots of plants around and interesting pictures on the wall. Check in was quick & easy. The smallest and oddest lift and I've ever been in took us 2 at a time to the narrow corridors where we found our room. As we entered the room, there was a single bed to the left and the bathroom on the right. Long side the bed was a mirror and at the end of the bed was a chair, a large 5-headed lamp and a desk that held a fridge on one side with a flat screen TV above the desk. The TV could not be properly viewed from the single bed as it was in line with it so it would have probably been best viewed if the TV was placed in the corner for all sleeping areas to view. In front of the desk was a large L-shaped settee which was also wrongly set up to watch the TV as half of the settee meant you had your back to the TV. The settee was used as a bed and situated by a coffee table under a large window that had a city view. To the left of the settee was the large double bed with a headboard that had built in bedside drawers with bedside lamps on each one. Opposite the settee was a large, old-fashioned double wardrobe. There was another window in the room that was small and showed a small balcony which you couldn't access. The mosaic bathroom has 2 sinks with a glass shelf and a large mirror above plus a hairdryer next to them. There was also a bath with a shower hose attached to the bath taps and another small window viewing the inaccessible balcony. We didn't have breakfast but the breakfast area looked clean and basic with a coffee and vending machine and all with table settings for 2. At the end of the breakfast area was a large garden with some artistic statues and at the beginning was a small lounge area with armchairs and a coffee table. The hotel was also located within walking distance to the main shopping, restaurants, bars and club areas.

Very friendly and useful service from James, with him providing all of the best places to eat and see. However the area in itself felt unsafe and a bit dangerous.

Séjour d’1 nuit en Janvier 2023 L’établissement fait le choix de conduire une rénovation (bien nécessaire) en restant ouvert. Les travaux occasionnent l’arrêt du chauffage dans l’ensemble de l’établissement. La chambre single n°14 était équipée d’un chauffage d’appoint …. qui n’est pas fonctionnel lorsque l’on n’est pas dans la chambre dans la mesure où l’absence du badge d’accès coupe l’électricité. Au coucher la température est donc glaciale et lit de 80 cm (!), équipé d’une couette à peine plus large ne permet pas de se réchauffer. L’eau de la baignoire ne s’écoule pas. La poussière est présente partout (escalier de l’accès de nuit, ascenseur …). Le petit-déjeuner n’apporte aucun réconfort car quelques chauffages d’appoint ne parviennent pas non plus à réchauffer la pièce. Des regrets me sont opposés à la réclamation que j’ai formalisée à la suite de cette expérience désastreuse. L’établissement me répond au bout de 5 jours et m’informe qu’aucun dédommagement ne peut m’être accordé prétendant « ne pas être au courant de cet inconfort » et affirmant que dans le cas contraire « ils auraient changé ma chambre ou trouvé une solution satisfaisante (sic) ». A fuir …. au moins juqu’à la fin des travaux

Bon rapport qualité prix

+: 1) The contact person / owner is good. His reply is fast when we asked him some questions by WhatsApp. 2) The location is not bad. Around 8 min walk to metro station and 2-3 stops to the town. And there are stores and supermarket neaby. 3) The open kitchen is perfect. It is big with enough facilities for you to cook. 4) The house is clean. 5) The owner allow us to store our luggage in kitchen after we come back overnight from other city. -: 1) We live in 3rd floor of the house without lift. We need to take the heavy luggages to the room by the narrow stairs. Although we can put in the kitchen, it is not convenient. 2) The room is little bit stuffy but the fan is too noisy. It is not enough to open the window .

Nice I recommend

Just 10’ away from the city Center . A decent hotel, clean not very spacious but one of the few in Europe where I had a balcony. Hence the 4 stars. Easy check in and check out. Breakfast wasn’t offered for the price I paid but in general it was a value for money stay

We booked several rooms for a group and in general the hotel and the rooms looked amazing but sadly that was just the looks. The beds are way too soft, the lights are not working properly: you cannot turn on the lights in the bathroom if the lights in the room are not on. Plus the lights turn on and off whenever they like and without any reason. Sometimes you cannot just turn them on. The water is also like this: you either shower with boiling water or ice cold water, there is nothing in between. I would definitely not recommend this hotel and probably the three stars are like two…

My partner and I have just come back after a new year break in Brussels. After reading the reviews we were a bit sceptical about the hotel but we had a really pleasant stay. The hotel is fine for what we needed it for-mainly to sleep after a long day exploring Brussels. The rooms were basic-yes, but clean and comfortable. The location is great, around a 15minute walk into the main square and a 5 minute walk to the nearest train station which we used to access the atomium. We didn't find the area to be uncomfortable, even when walking home on New Year's Eve at 1am. We booked as part of a Eurostar package and for the price we paid we were very happy. You get what you pay for! Can't comment on the breakfast as we didn't book as part of our package-there are lots of places in the centre to eat.

Satisfait

The only reason it deserves a star is because the staff was helpful when you asked them something and the rooms are incredibly spacious, other than that, avoid at all cost. Broken aircon, broken tiles in the bathroom that stick to your feet, horrible beds, only 2 small lights in the whole room worked, I could see the sewage from the toilet above me, ... On top of that, it's location moght appear safe at first being right next to the police station, but they deal ***** right in front of it. It's a smelly neighborhood, I've seen someone sh*t against a wall 50m from the hotel, ... Brussels is a horrible place to begin with but this made my opinion even worse. The rooms where adequately cleaned, but the staff can only do ao much with a completely worn out place. The 'hair dryer' they advertise with is a hand dryer as seen in public toilets, nothing useable. My colleague couldn't even get in his toilet at first as the lock was broken. Another weird things was that on the 3rd day, I suddenly had a 3rd bed in my room, most likely preparation for the next week, but a very odd feeling to experience, as if they invaded my privacy. Should've taken pictures, but only have 2 videos I sent to the office.