Hotel 3-Bintang di Wilayah Ibu Kota Brussels, Belgium

Close to everywhere recommended new place good nice clean lovely stayed

The hotel is located just across from the train station Brussels Midi. The price is affordable. However, some of the staffs were not helpful, while others were. For examples: (1) I was next in line for check in but nobody helped me for 15 mins and when finally a staff asked me what I needed and then told me that the hotel was fully booked and the check-in was only available after 3 pm without checking their computer. But, I saw guests after me were all checked in (before 3 pm). So, I asked another staff if it was possible to check in earlier, and the answer was yes. How could they give different info? (2) I asked some ice cubes because my friend sprained his ankle, and she was very helpful and gave me a bag of ice cubes.

Would highly recommend this hotel. Stayed 3 nights with breakfast included. Central location , walking distance to Brussels Central, large selection of restaurants & shopping district. Hotel spotless, breakfast very adequate, staff very friendly & welcoming from check in, to dining, to the cleaning staff. Credit to all the staff. If I was to pick a flaw, it would be to upgrade carpets in room, but it's a minor thing to complain about.

4 of us stayed here in a quad room which was surprisingly very spacious. The hotel is located within walking distance from Bruxelles-Midi Brussel-Zuid train station and bus depot where we caught the Flixibus. At the time the hotel was surrounded in scaffolding and looked like a building site but on entry the inside was clean although slightly cluttered as there was a lot in such a small reception. As you entered, a massive information stand stood separating the reception from the narrow breakfast area. The wooden reception area looked welcoming as lots of plants around and interesting pictures on the wall. Check in was quick & easy. The smallest and oddest lift and I've ever been in took us 2 at a time to the narrow corridors where we found our room. As we entered the room, there was a single bed to the left and the bathroom on the right. Long side the bed was a mirror and at the end of the bed was a chair, a large 5-headed lamp and a desk that held a fridge on one side with a flat screen TV above the desk. The TV could not be properly viewed from the single bed as it was in line with it so it would have probably been best viewed if the TV was placed in the corner for all sleeping areas to view. In front of the desk was a large L-shaped settee which was also wrongly set up to watch the TV as half of the settee meant you had your back to the TV. The settee was used as a bed and situated by a coffee table under a large window that had a city view. To the left of the settee was the large double bed with a headboard that had built in bedside drawers with bedside lamps on each one. Opposite the settee was a large, old-fashioned double wardrobe. There was another window in the room that was small and showed a small balcony which you couldn't access. The mosaic bathroom has 2 sinks with a glass shelf and a large mirror above plus a hairdryer next to them. There was also a bath with a shower hose attached to the bath taps and another small window viewing the inaccessible balcony. We didn't have breakfast but the breakfast area looked clean and basic with a coffee and vending machine and all with table settings for 2. At the end of the breakfast area was a large garden with some artistic statues and at the beginning was a small lounge area with armchairs and a coffee table. The hotel was also located within walking distance to the main shopping, restaurants, bars and club areas.

Mozart Hotel description on Booking.com said no pets allowed. However, after checking in I discovered they allow their own pets and have cats in the common areas: the lobby/breakfast room, the stairwells. I first encountered the cats in the stairwell. I would NOT have booked a room here if I had known. I told the owner I could not stay as I am very allergic to cats. The owner shrugged his shoulders and said “ they don’t go in the guest rooms” as if I should hold my breath in the lobby ,stairs and at breakfast. I told the owner I cannot breathe in his hotel. The owner just kept repeating “they don’t go in the guest rooms”. I had to leave. The owner kept my first night fee and refused to refund it when Booking.com customer service agreed with me he was wrong and requested a refund on my behalf. The hotel owner makes the decision, not booking.com. I got off lucky without a visit to the emergency room, but 24 hours later I am still having to take medicine because of it. Beware there are cats in the hotel and an owner that could care less about you.

A warm and very clean no-frills hotel close to the centre of Bruges. Great location close to many restaurants and a short walk from the main square. Friendly helpful staff. Basic room layout, plastic sinks etc. but clean and warm. Nice bar and breakfast option. Parking in adjacent underground public car park, with lift access to hotel courtyard. A good city centre option for a short stay.

Location is great apart from the nearby construction. Amenities are not that good, I was expecting to at least have some basic things in the room. Even Airbnb’s have some “coffee corner” with a few utensils and cups. There wasn’t even slippers to wear inside the room. Friendly stuff, always there to help out.

Abbiamo soggiornato in questo hotel 2 notti allo scopo di visitare il Belgio. Nell'albergo si respira la storia essendo stato alloggio del generale inglese Montgomery. Le camere, anche se un po' datate e piccole sono pulite e complete di tutto quello che serve per un buon soggiorno. L'unica mancanza è quella del fon per i capelli. La colazione anche se non varia è comunque di ottima qualità. Il rapporto qualità prezzo è buono. Il punto forte di quest'hotel è però la posizione, strategica in quanto vicina al centro e alla via dello shopping.

Very a fantastic hotel in the centre of Brussels. It is near to many attractions and also near to the metro. Just take a day pass and roam around the city with peace of mind. Very good breakfast, though not a wide variety, but it's good enough. There were few disappointments. Firstly, The rooms were small but I think it is because of the small properties in any central part of any European city with a rich history. Secondly, at the reception, they told us the breakfast is from 6:30 to 11 AM but never mentioned it is only on weekends. On a fine Monday, we got up at 10 and went to breakfast at 10:30 AM but nothing was available. I was really horrified and I wanted not to come back. But as I raised concerns, one lady officer at the reception - INES handled it very well and pulled the strings. Mr. Abel, the chef come to us, talked to us, and having understood the concern, he baked us fresh croissants and pastries! Man, he is an amazing chef. Sir Abel got them fresh and was mind-blogging. This wiped out all my frustration and made me think I should come back again!

The hotel is location right next to the Christmas market so it's very convenient to get to. However, there are no nearby train station (within 10 mins walk) that leads to the Brussels main train station for the ride towards London, so be mindful of that when booking the hotel.

Close to everywhere recommended new place good nice clean lovely stayed

The hotel is located just across from the train station Brussels Midi. The price is affordable. However, some of the staffs were not helpful, while others were. For examples: (1) I was next in line for check in but nobody helped me for 15 mins and when finally a staff asked me what I needed and then told me that the hotel was fully booked and the check-in was only available after 3 pm without checking their computer. But, I saw guests after me were all checked in (before 3 pm). So, I asked another staff if it was possible to check in earlier, and the answer was yes. How could they give different info? (2) I asked some ice cubes because my friend sprained his ankle, and she was very helpful and gave me a bag of ice cubes.

Would highly recommend this hotel. Stayed 3 nights with breakfast included. Central location , walking distance to Brussels Central, large selection of restaurants & shopping district. Hotel spotless, breakfast very adequate, staff very friendly & welcoming from check in, to dining, to the cleaning staff. Credit to all the staff. If I was to pick a flaw, it would be to upgrade carpets in room, but it's a minor thing to complain about.

Mozart Hotel description on Booking.com said no pets allowed. However, after checking in I discovered they allow their own pets and have cats in the common areas: the lobby/breakfast room, the stairwells. I first encountered the cats in the stairwell. I would NOT have booked a room here if I had known. I told the owner I could not stay as I am very allergic to cats. The owner shrugged his shoulders and said “ they don’t go in the guest rooms” as if I should hold my breath in the lobby ,stairs and at breakfast. I told the owner I cannot breathe in his hotel. The owner just kept repeating “they don’t go in the guest rooms”. I had to leave. The owner kept my first night fee and refused to refund it when Booking.com customer service agreed with me he was wrong and requested a refund on my behalf. The hotel owner makes the decision, not booking.com. I got off lucky without a visit to the emergency room, but 24 hours later I am still having to take medicine because of it. Beware there are cats in the hotel and an owner that could care less about you.

A warm and very clean no-frills hotel close to the centre of Bruges. Great location close to many restaurants and a short walk from the main square. Friendly helpful staff. Basic room layout, plastic sinks etc. but clean and warm. Nice bar and breakfast option. Parking in adjacent underground public car park, with lift access to hotel courtyard. A good city centre option for a short stay.

Location is great apart from the nearby construction. Amenities are not that good, I was expecting to at least have some basic things in the room. Even Airbnb’s have some “coffee corner” with a few utensils and cups. There wasn’t even slippers to wear inside the room. Friendly stuff, always there to help out.

Very a fantastic hotel in the centre of Brussels. It is near to many attractions and also near to the metro. Just take a day pass and roam around the city with peace of mind. Very good breakfast, though not a wide variety, but it's good enough. There were few disappointments. Firstly, The rooms were small but I think it is because of the small properties in any central part of any European city with a rich history. Secondly, at the reception, they told us the breakfast is from 6:30 to 11 AM but never mentioned it is only on weekends. On a fine Monday, we got up at 10 and went to breakfast at 10:30 AM but nothing was available. I was really horrified and I wanted not to come back. But as I raised concerns, one lady officer at the reception - INES handled it very well and pulled the strings. Mr. Abel, the chef come to us, talked to us, and having understood the concern, he baked us fresh croissants and pastries! Man, he is an amazing chef. Sir Abel got them fresh and was mind-blogging. This wiped out all my frustration and made me think I should come back again!

The hotel is location right next to the Christmas market so it's very convenient to get to. However, there are no nearby train station (within 10 mins walk) that leads to the Brussels main train station for the ride towards London, so be mindful of that when booking the hotel.

There are pros and cons to staying in Motel One! Pros - Price is very competitive. Lovely vibrant bar area within the hotel. Great staff in all areas of the hotel (courteous and helpful). Very clean throughout hotel and bedroom. Breakfast was good (no hot food but a decent cold buffet). Also no requirement of a large deposit when checking in. Cons - bedroom very small - can't open the window unless you move the table and no bedside table (but then price is low so....). It's a decent enough walk to Grand Place, shops etc (but then the price is low so....) Would I stay here again instead of my usual hotel just off the Grand Place - most probably! I hope this helps...

El hotel cumple perfectamente con su relación calidad precio. Se encuentra a media hora andando del centro. Le climatizacion es muy buena y las camas también. El personal excelente. Los únicos ”inconvenientes ” son la insonorizacion ( bastante mala con otras habitaciones y exterior) para lo cual te dejan incluso unos tapones de los oídos a modo regalo, y el olor del baño que solía desprender mal olor desde que llegamos. El personal es genial, y las habitaciones al menos la nuestra amplia. No tienen nevera en las habitaciones pero si café y cafetera de cortesía. Repetiriamos.

4 of us stayed here in a quad room which was surprisingly very spacious. The hotel is located within walking distance from Bruxelles-Midi Brussel-Zuid train station and bus depot where we caught the Flixibus. At the time the hotel was surrounded in scaffolding and looked like a building site but on entry the inside was clean although slightly cluttered as there was a lot in such a small reception. As you entered, a massive information stand stood separating the reception from the narrow breakfast area. The wooden reception area looked welcoming as lots of plants around and interesting pictures on the wall. Check in was quick & easy. The smallest and oddest lift and I've ever been in took us 2 at a time to the narrow corridors where we found our room. As we entered the room, there was a single bed to the left and the bathroom on the right. Long side the bed was a mirror and at the end of the bed was a chair, a large 5-headed lamp and a desk that held a fridge on one side with a flat screen TV above the desk. The TV could not be properly viewed from the single bed as it was in line with it so it would have probably been best viewed if the TV was placed in the corner for all sleeping areas to view. In front of the desk was a large L-shaped settee which was also wrongly set up to watch the TV as half of the settee meant you had your back to the TV. The settee was used as a bed and situated by a coffee table under a large window that had a city view. To the left of the settee was the large double bed with a headboard that had built in bedside drawers with bedside lamps on each one. Opposite the settee was a large, old-fashioned double wardrobe. There was another window in the room that was small and showed a small balcony which you couldn't access. The mosaic bathroom has 2 sinks with a glass shelf and a large mirror above plus a hairdryer next to them. There was also a bath with a shower hose attached to the bath taps and another small window viewing the inaccessible balcony. We didn't have breakfast but the breakfast area looked clean and basic with a coffee and vending machine and all with table settings for 2. At the end of the breakfast area was a large garden with some artistic statues and at the beginning was a small lounge area with armchairs and a coffee table. The hotel was also located within walking distance to the main shopping, restaurants, bars and club areas.

I booked the hotel for 2 nights for myself and friends. The whole hotel experience was really good . Staff were very friendly, Abel was very helpful and kind The hotel is close to the centre about 15 mins walk, where you can enjoy some attractions .

I was actually worried before I stayed here about some of the reviews so much so I was going to book somewhere else .I needn't have worried the place was fine .the room was clean & tidy spacious enough (I had a twin room )air conditioning worked more than well and the shower was excellent. I stayed here for two nights with my son as we went on a football trip . The location is absolutely spit on literally across the road from the train station were you can get subway to explore the city .a few doors down is a banging eat as much breakfast as you want place for about 14 euros . I didn't have any meals or drinks in hotel so I can't judge it on that but overall couldn't fault this place for what it is reasonable pricing and a very nice stay .Thanks and I will return.

The rooms can be a bit small and don't have a wardrobe, but that's the only ”negative” about this hotel. It's very well located and connected to public transportation. It offers great services and common areas like a kitchen, lounge, sofas, ping pong tables, etc., that you can use at any time of the day. The rooms are very clean, and the staff is extremely friendly. We'll definitely stay at this hotel again.

The Citadines Toison d'Or Brussels offers a comfortable and convenient stay in the heart of Brussels. The hotel's modern and well-equipped apartments provide a homey atmosphere, ideal for both short and long-term stays. Its central location allows easy access to key attractions, shopping, and dining options. Guests can enjoy the proximity to the lively Avenue Louise and the picturesque Place du Grand Sablon. The staff is known for their professionalism and friendly service, ensuring a pleasant and hassle-free experience. However, some visitors have noted occasional maintenance issues, which the management promptly addresses. Overall, Citadines Toison d'Or Brussels promises a satisfying stay.

JAM's front-desk staff is off-the-chart excellent. We had a snafu in our reservations and they helped us to clear it up. The lobby decor is so funky cool as are the rooms. The room staff was very attentive. The restaurant is 5 stars! We ate almost everything on the menu. It is on a major tram line. I will stay at JAM my next visit to Brussels.

I was really lucky. When all the flights were cancelled due to a strike in Belgium, I was able to stay in a place that felt just like home. It was like the old houses I had read about in fairy tales. As soon as I stepped inside, I was amazed. The layout was really unique. I had to climb two flights of stairs to reach my room, and it truly felt like I was on my way to a princess's room in a fairyland. When I got to the door of my room, I never expected it to be a tall double door. I felt as if I was entering a palace. The room was spacious, and it had a fireplace that I had always dreamed of. The door lock used an old-fashioned key, just like the kind that many people wear as a decoration around their necks. For someone like me who is used to living in reinforced concrete buildings and taking the elevator every day, this experience was truly like a fairy tale. Although this place wasn't perfect, perhaps the old houses in fairy tales are all like this, aren't they? The experience here was really special.

Abbiamo soggiornato in questo hotel 2 notti allo scopo di visitare il Belgio. Nell'albergo si respira la storia essendo stato alloggio del generale inglese Montgomery. Le camere, anche se un po' datate e piccole sono pulite e complete di tutto quello che serve per un buon soggiorno. L'unica mancanza è quella del fon per i capelli. La colazione anche se non varia è comunque di ottima qualità. Il rapporto qualità prezzo è buono. Il punto forte di quest'hotel è però la posizione, strategica in quanto vicina al centro e alla via dello shopping.

Hotel Siru is bijzonder goed gelegen voor wie in de kantoren rond het Noord-station moet zijn of voor wie Brussel wil verkennen. De toegangsdeur is defect en dus moet men binnengaan via het hotel ernaast. De mensen aan het onthaal zijn vriendelijk en behulpzaam. De lift is klein en verouderd. In de traphal is de signalisatie onduidelijk… De kamer is op zich ok: klein en net, maar ook met een degelijk bed, bureautje, stopcontacten en USB-poorten voor bv. het opladen van een gsm, grote kast. De WiFi-verbinding is slecht en valt geregeld uit. Het verduisteringsgordijn is net te klein waardoor je de kamer eigenlijk niet kan verduisteren. Op de deur zitten vieze lijmsporen en een evacuatieplan ontbreekt. Er is koffie en water op de kamer. De badkamer met toilet, lavabo en douche is ook klein. Er zijn handdoeken, zeepjes enz. De douche loopt echter nauwelijks tot niet door en is afgeboord met gladde tegeltjes met vervuilde voegen (w.o. ook schimmels). Ook het toilet spoelt moeilijk door. Jammer genoeg is er ‘s nachts heel veel lawaai: straatlawaai vanop het plein, maar ook veel storende geluiden uit de bovenliggende badkamers en douches. Ik vermoed dat hier ook nogal wat mensen logeren die naar de luchthaven moeten want vanaf 4.30 u. hoor je mensen de kamer en de gang verlaten…. Vaak met slaande deuren. Het ontbijt is ok: goede koffie (maar slechts een machine…) en fruitsap, voldoende keuze aan brood en beleg, roerei, worstjes, kaas, charcuterie en zelfs fruitsla. Als het druk is, worden de tafels echter niet vlug genoeg afgeruimd waardoor je vaak aan een tafeltje moet zitten waarop de kruimels, vuile kopjes en bestek van vroegere gasten bleven staan. Ik kan dit hotel m.a.w. niet aanbevelen. Het aantal negatieve punten is nl. te groot. En dus zijn prijs en geboden kwaliteit zeker niet in evenwicht. Hier kom ik alvast niet meer terug.

My partner and I have just come back after a new year break in Brussels. After reading the reviews we were a bit sceptical about the hotel but we had a really pleasant stay. The hotel is fine for what we needed it for-mainly to sleep after a long day exploring Brussels. The rooms were basic-yes, but clean and comfortable. The location is great, around a 15minute walk into the main square and a 5 minute walk to the nearest train station which we used to access the atomium. We didn't find the area to be uncomfortable, even when walking home on New Year's Eve at 1am. We booked as part of a Eurostar package and for the price we paid we were very happy. You get what you pay for! Can't comment on the breakfast as we didn't book as part of our package-there are lots of places in the centre to eat.

Good location 10 min walk from the main plaza. Great cleaning Staff not really friendly No fridge or water in the room No hanger for towel in the bathroom but room quite big btw Good public service close by

酒店周邊環境一般般，街上很多看起來不正常的人，但是地理位置很好就在火車站旁邊，趕火車什麼都很方便走路衹需要三分鐘左右

Me and my Girlfriend visited here for 4 nights for a spontaneous trip away. We really liked the design and layout of our room, small but cozy. Sadly the bed wasn’t too comfortable it was quite hard but we managed to get decent sleeps in. Also when we arrived we weren’t given any towels and when we WhatsApp’ed the reception they said it would be €16? We were confused but said we would speak to them when we got back in the evening. We think it must of been a communication problem because when we got back it was a man at reception and he quickly apologised and gave us towels. The Hotel is only small not offering a lot in the reception area but if you aren’t staying long I’d say it’s an ideal one as the location gives you a lot around it. Pretty close to the centre with a shop a few doors down. If you’re a light sleeper I maybe wouldn’t recommend here as it’s on a busy road and close to a hospital, so traffic was pretty constant throughout the night. Luckily I could sleep through a hurricane so it want an issue! Overall the staff were lovely and we really enjoyed ourselves expect like I said…a few inconveniences we could overlook.