GGuest UserOne of the best hotels I’ve ever stayed at. The room was clean, the staff was very friendly. We showed up late to breakfast (our fault) and the staff went above and beyond.
GGuest UserCame here with my husband and 2 kids for a sporting KC game. Location was great. Breakfast was probably the best part of the hotel. It’s not fancy by any means and I wouldn’t pay any more than I did to stay here again per night. Cleanliness was good. Front desk lady was nice when we arrived and saw her later to get some snacks and she just seemed exhausted, over the day, and a little annoyed. We stayed in the handicap room because it was all they had left even though I booked a week in advance. The room was fine but the patio/back door was right outside our room and all we could hear all night and morning was people going in and out and kids screaming and slamming doors in and out for hours. The pool looked nice but we didn’t get a chance to check it out. Overall it was a good stay and I would stay again at this price for what we got and just request a different room.
GGuest UserAll and all, the hotel in general and the room in particular were very adequate. The room was very clean, no unpleasant odors, nor any loud noises from the adjacent rooms. However, there was an unusual phenomenon with our room; that being the view from our window. Low and behold upon drawing back the drapes, we were greeted with a parade of toilets, not to mention old mattresses off to the side, all in full view. WOW . . . very unexpected, to say the least. Additionally, although the hotel advertised having a swimming pool, which it did have, it failed to mention that the pool was empty. Not so much as a drop of water to get the bottom of your feet wet [don't be fooled by the deceptive 2-tone colors; there's no actual water there]. That being said, the hotel staff were pleasant, helpful, and accommodating at needed.
GGuest UserScored low on cleanliness due to a dirty dried rag had been forgot about in the shower! Went to reach for the handheld shower head and a rag was stuck to it! The shower curtain was dirty. The head boards had greasy hand prints all over. The stay itself was comfortable. The breakfast area tucked into a small room. Guest crowded into a small space to serve themselves. And the Waffle maker should be in a separate area. People just standing there waiting o use it, taking up space that could be more beneficial to other guest to get their food. If overall experience, not bad, but not great. I’ll probably spend a little more for a better stay across the road. I’m in the area frequently.
GGinnyThe hotel is being upgraded and will be very nice when finished. Our room was newly done & very nice but not complete. Missing the closet by the door, only had 1 tiny garbage can and some of the towels were threadbare with some holes. None of those mad the stay poor!
We made the reservation online & was not refundable. My problem is there was no mention that neither the pool nor the hot tub were usable! It wasn’t even mentioned when we checked in. There was just a sign on the pool room door.
Breakfast was good but coffee machine was broken 😞
We would stay again but only after calling to see if the pool was open (I was looking forward to that 😞)
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