Hotel 3-Bintang di Daerah Coimbra, Portugal

Os quartos são ótimos, super limpos, camas muito confortáveis, mas quanto ao atendimento tem muito a desejar, estive hospedada duas noites com o meu marido e a minha filha de 6 anos, na altura que fiz a reserva disse que tinha um evoucher, para duas pessoas mas que tinha a minha filha com seis anos, que dormia na mesma cama do que nós, não me colocaram qualquer problema, a única coisa que me informaram foi do pagamento do pequeno almoço. quando cheguei ao quarto solicitei uma almofada porque só havia duas e o meu marido dorme com duas. Acharam que seria para a minha filha, mas não porque inclusive tinha levado a dela. No dia a seguir devolvi porque a recepcionista disse me que tinha que pagar à parte a almofada e as toalhas, por amor de Deus, nunca vi isto em hotel nenhum. Quanto ao pequeno almoço da minha filha, que foi só um dia, porque no dia seguinte mal cheguei à sala do pequeno almoço dirigi-me ao funcionário e informei que a minha filha de seis anos não iria tomar o pequeno almoço. Para meu espanto quando vou fazer o checkout dizem me que tenho a pagar dois pequenos almoços, ao que disse que não porque a minha filha de seis anos só tinha tomado o pequeno almoço um dia, ao que o funcionário que eu me tinha dirigido a dizer que a minha filha de seis anos não iria comer, disse-me que eu deveria ter informado 24 horas antes...ao que acho vergonhoso ser necessário porque não é um copo de leite e um pãozinho com queijo ter de ser contabilizado na véspera. É muito triste esta situação ser feita a uma criança de seis anos, nem nunca vi isto em hotel nenhum...mas enfim

Nice, big hotel with great views over Coimbra. This hotel is situated on a hill a little out of town. Our room was medium size with a K Size bed and a good sized bathroom. We stayed at this hotel as part of our tour with a group. Bathroom had a shower over the bath. No tea/coffee making facilities. Safe in the room. At night we could hear a lot of noise coming from music down below the hotel and other noisy guests in the passage ways. We had dinner at the hotel but found there were not enough staff to cater for the group ordering drinks. We were also unable to go to the bar to get a drink as it was not staffed.

I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.

Charming. Yes, it is a little old fashioned but as it sails serenely towards its 100th birthday we found it a lovely antidote to the identikit modernity offered by so many tourist hotels. The location is just about perfect for travellers as it's only a few minutes walk from both the railway station and the main street. The staff are superb; welcoming and a very good source of information if required.

estadia sem nada apontar, limpeza ok desde os quartos à do hotel em geral, todos os funcionários são simpáticos e atenciosos, pequeno almoço também aceitável e suficiente. Estacionamento na zona um pouco complicado e por vezes bastante difícil.

This hotel is a hidden gem! Great location that includes being minutes (walking) from the heart of old city center of Coimbra, great small resturants, shopping, and seeing the university. There is also a grocery store about 2 minutes walking distance which is always a bonus in my book. This hotel is located about 4 walking minutes from the train station and about a 7 minute drive from the bus station. What I loved about this hotel is the bar area, which is also the breakfast area, and then you walk up a flight of stairs to one of the best roof top sitting area! Amazing picture taking. The bar opens at 4:00PM and offers light eats, wine, beer, and other drinks. Good prices as well. Breakfast is very good with eggs, bacon, fruit, and many other items. The only con I would say is that the rooms are a little dated and bare essentials provided. However, it doesn't keep me from recommending the hotel highly and I would love to visit again. Also, bonus the staff is very friendly and helpful. Great stay!

I cannot overstate how wonderful it was to stay at this charming hotel. The staff, in particular, were terrific. They went above and beyond in every conceivable way. The breakfast was gourmet, our small apartment was comfortable and clean, and since we were there for a full week, they even did our laundry for us as needed. One of my suitcases was so heavy that we couldn't carry it up the two flights to our apartment but they took care of that. One staff member even helped with the proof-reading and editing of a narrative I needed to deliver in Portuguese. For those who are not keen on huge hotels, this is a perfect choice.

We had a family suite here, overlooking the river. The room was large and clean and the bed was very comfortable. The bathroom looked to be new and well equipped. The desk staff are friendly, helpful and speak English. There is daily service for the rooms. Parking is very close, cheap and safe. The added bonuses of staying here are a shared kitchen with a small, delightful rooftop terrace and a larger terrace on the first floor. Walking over the bridge to the main pedestrian street takes less than 5 minutes. The Santa Clara neighborhood is quiet with a number of restaurants. A large supermarket is about a ten minute walk away from town. NOTE - it is difficult to find the building coming in off the highway. It is and the end of the block with no clear identification by the door. The name is on the river side. You need to drive over a sidewalk from the main road as the short street is quite easy to miss. This place is a real find, so glad we stayed here!

On a busy street that feeds one of the main bridges over the Modego River, the hotel is at first intimidating to locate & park at, and unloading luggage. Once inside, the rooms are standard EU class but it is the staff that made the difference for us. Isabel in particular was extremely friendly and helpful with advice- free parking at several spots, free shuttle van, possibly the nicest laundromat in the world (!), and restaurant options. She and the staff were tremendous, so I would recommend a stay there on tour of Portugal. Cheers.

What can I say , the Hotel is interesting and very comfortable, it’s a whole new experience. The Ambiance is very Moody and soothing to walk around the lobby. The upstairs Bar and restaurant is very good , delicious menu very nice staff and the location of the hotel is the best on the riverside.

Nice, big hotel with great views over Coimbra. This hotel is situated on a hill a little out of town. Our room was medium size with a K Size bed and a good sized bathroom. We stayed at this hotel as part of our tour with a group. Bathroom had a shower over the bath. No tea/coffee making facilities. Safe in the room. At night we could hear a lot of noise coming from music down below the hotel and other noisy guests in the passage ways. We had dinner at the hotel but found there were not enough staff to cater for the group ordering drinks. We were also unable to go to the bar to get a drink as it was not staffed.

Charming. Yes, it is a little old fashioned but as it sails serenely towards its 100th birthday we found it a lovely antidote to the identikit modernity offered by so many tourist hotels. The location is just about perfect for travellers as it's only a few minutes walk from both the railway station and the main street. The staff are superb; welcoming and a very good source of information if required.

This hotel is a hidden gem! Great location that includes being minutes (walking) from the heart of old city center of Coimbra, great small resturants, shopping, and seeing the university. There is also a grocery store about 2 minutes walking distance which is always a bonus in my book. This hotel is located about 4 walking minutes from the train station and about a 7 minute drive from the bus station. What I loved about this hotel is the bar area, which is also the breakfast area, and then you walk up a flight of stairs to one of the best roof top sitting area! Amazing picture taking. The bar opens at 4:00PM and offers light eats, wine, beer, and other drinks. Good prices as well. Breakfast is very good with eggs, bacon, fruit, and many other items. The only con I would say is that the rooms are a little dated and bare essentials provided. However, it doesn't keep me from recommending the hotel highly and I would love to visit again. Also, bonus the staff is very friendly and helpful. Great stay!

We had a family suite here, overlooking the river. The room was large and clean and the bed was very comfortable. The bathroom looked to be new and well equipped. The desk staff are friendly, helpful and speak English. There is daily service for the rooms. Parking is very close, cheap and safe. The added bonuses of staying here are a shared kitchen with a small, delightful rooftop terrace and a larger terrace on the first floor. Walking over the bridge to the main pedestrian street takes less than 5 minutes. The Santa Clara neighborhood is quiet with a number of restaurants. A large supermarket is about a ten minute walk away from town. NOTE - it is difficult to find the building coming in off the highway. It is and the end of the block with no clear identification by the door. The name is on the river side. You need to drive over a sidewalk from the main road as the short street is quite easy to miss. This place is a real find, so glad we stayed here!

On a busy street that feeds one of the main bridges over the Modego River, the hotel is at first intimidating to locate & park at, and unloading luggage. Once inside, the rooms are standard EU class but it is the staff that made the difference for us. Isabel in particular was extremely friendly and helpful with advice- free parking at several spots, free shuttle van, possibly the nicest laundromat in the world (!), and restaurant options. She and the staff were tremendous, so I would recommend a stay there on tour of Portugal. Cheers.

What can I say , the Hotel is interesting and very comfortable, it’s a whole new experience. The Ambiance is very Moody and soothing to walk around the lobby. The upstairs Bar and restaurant is very good , delicious menu very nice staff and the location of the hotel is the best on the riverside.

Os quartos são ótimos, super limpos, camas muito confortáveis, mas quanto ao atendimento tem muito a desejar, estive hospedada duas noites com o meu marido e a minha filha de 6 anos, na altura que fiz a reserva disse que tinha um evoucher, para duas pessoas mas que tinha a minha filha com seis anos, que dormia na mesma cama do que nós, não me colocaram qualquer problema, a única coisa que me informaram foi do pagamento do pequeno almoço. quando cheguei ao quarto solicitei uma almofada porque só havia duas e o meu marido dorme com duas. Acharam que seria para a minha filha, mas não porque inclusive tinha levado a dela. No dia a seguir devolvi porque a recepcionista disse me que tinha que pagar à parte a almofada e as toalhas, por amor de Deus, nunca vi isto em hotel nenhum. Quanto ao pequeno almoço da minha filha, que foi só um dia, porque no dia seguinte mal cheguei à sala do pequeno almoço dirigi-me ao funcionário e informei que a minha filha de seis anos não iria tomar o pequeno almoço. Para meu espanto quando vou fazer o checkout dizem me que tenho a pagar dois pequenos almoços, ao que disse que não porque a minha filha de seis anos só tinha tomado o pequeno almoço um dia, ao que o funcionário que eu me tinha dirigido a dizer que a minha filha de seis anos não iria comer, disse-me que eu deveria ter informado 24 horas antes...ao que acho vergonhoso ser necessário porque não é um copo de leite e um pãozinho com queijo ter de ser contabilizado na véspera. É muito triste esta situação ser feita a uma criança de seis anos, nem nunca vi isto em hotel nenhum...mas enfim

I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.

estadia sem nada apontar, limpeza ok desde os quartos à do hotel em geral, todos os funcionários são simpáticos e atenciosos, pequeno almoço também aceitável e suficiente. Estacionamento na zona um pouco complicado e por vezes bastante difícil.

I cannot overstate how wonderful it was to stay at this charming hotel. The staff, in particular, were terrific. They went above and beyond in every conceivable way. The breakfast was gourmet, our small apartment was comfortable and clean, and since we were there for a full week, they even did our laundry for us as needed. One of my suitcases was so heavy that we couldn't carry it up the two flights to our apartment but they took care of that. One staff member even helped with the proof-reading and editing of a narrative I needed to deliver in Portuguese. For those who are not keen on huge hotels, this is a perfect choice.

Hotel com instalações grandes e muito limpo , porém com instalações antigas .

Good location near the beach with sandy pitches but all pretty flat and solid but some may have issue with the lack of trees to provide shade. Very impressed with the ample modern amenities which were kept immaculately clean. Usual Orbitur benefit of toilet paper, hand soap and paper towels….little things make all the difference. The pool area was superb with the usual Orbitur “proper” sized pool (little on the cool side at 18 degrees) together with a separate paddling pool and sun beds and umbrellas for shade. There is a small shop and cafe/restaurant area so you get all the usual Orbitur benefits but we reckon this is one of the best.

This hotel is in a very good location and is very clean. We ended up staying 2 weeks because this hotel is in close proximity to the place I had business to conduct. However, if you like to avoid bumping into your luggage when walking in the room I'd advise perhaps another hotel because the room we stayed at was nice and clean but really small. I may be wrong but juddging from the plan on the wall, all rooms seemed to be small. There was zero place to put the luggage. We had to leave it on the floor against the wall and be careful when walking or else we'd bump into the luggage. Like all hotels around, there is no parking but close to this hotel, you may be able to find free parking. We did for the whole time we stayed there and that is mostly why we decided not to move the luggage around to another hotel. Originally, I wanted to travel to other locations (rented a car) but the business I had to do postponed the appointments and we extended the stay here. If you somehow find yourself in a similar situation do yourself a favor by going online and purchase your extended stay online because if, like I did (for 2 night only) go to the front desk and ask for an extension, they ding you right there. I kid you not we paid 30 euros more for EACH of the 2 nights we extended and for the same room. Right after, I found that I needed yet to stay longer, then, went online and booked the same room for 30 euros per night less than I paid at the front desk. Overall was a good stay even though the breakfast, in my view, should include some regional sweets. If you travel by car do a search because some hotels we stayed at do offer that.

Muito bem recebidos, tudo muito limpo, staff muito simpático, tudo com ótimo aspecto.

The lady...is a Lady and she was kind attentive generous and I felt completely welcomed...it was as if I was staying at a living relative. Although the room was small the bathroom was ample. The room gad a query nook area by one of the two window areas...the view of the water was calming and simple, I could hear the birds in the shady trees outside my tall romantic window setting. The whole place was spotless and fresh smelling ...the bed comfortable. All looked new. It was near to everything. If I have to want anything it is a disposable shower cap. She allowed me to take her tea-Kettle to my room for my convenience which added to my comfort. Although we did not speak the same language we understood each other. I would love to return again soon. Thanks much 😊