Hotel 4-Star di Lombardy, Italy

Unfortunately, my stay at Glam Milano was very disappointing. The room temperature was around 27°C throughout the night, and despite air conditioning being listed as an amenity, no effective cooling was available. I contacted reception multiple times and was told the heating would be turned off, but this never happened. The room remained uncomfortably hot and made proper rest impossible. I arrived late at night after a 16-hour long-haul flight and had no realistic alternative but to stay, despite the conditions. To make matters worse, I was also required to pay an additional fee on arrival, which felt unacceptable given the circumstances. A hotel at this price point should be able to regulate room temperature properly or at least resolve issues when guests raise them. The lack of solution, combined with poor handling of complaints, significantly impacted my stay. I would not recommend this hotel to anyone who values comfort, rest, or responsive service.

The room was fine but it definitely needs some fixing. The mirror wasn’t lined up properly and the shower door didn’t close right. It looks fancy at first but the materials actually feel quite cheap. The worst part was the bathroom light. It’s on a timer with no proper switch. If you stay in there more than two minutes it turns itself off. The light went off while I was showering and I almost slipped so many times. Super unsafe and really annoying. Breakfast was pretty bland. Not much choice and the bacon was overcooked. I only had some pancakes. It’s absolutely not worth 18 euros and not even that good. The only real positive is the location. It’s close to the central station which is really convenient.

Large rooms, friendly and helpful staff. Not too expensive. The food in the restaurant is a bit overpriced for the size of plates your getting, but the quality makes up for that. Sadly I forgot to take pictures 😅

Very clean hotel. Rooms were clean and fresh. Comfortable mattress. Kind and friendly reception staff (beside departure day). Good location - close proximity to metro line 5. Cons: for the first night I have got smaller room than I booked, there was no heating working - temperature dropped to 17,5 Celsius in the room. I reported that to the reception and the only thing they could do that night was to give me blanket. Next day reception staff changed my room to the standard I booked (double bed) and with heating working. Sink was clogged and doors didn’t close - it was necessary to push them strong. Hotel haven’t proposed me any discount or complimentary service instead of that 12 pm (sharp) got phone call from reception to vacant the room (first time in my life I had sth. like that) - despite the fact a day before reception staff told me I can stay until 13… No complimentary water, coffee or slippers. I don’t have big expectations and usually make some concessions but that time I am rather disappointed.

During the winter the AC is not working, so you can not adjust the temperature in the room (the heating system works and some rooms are too hot); there is no kettle in the room, but you get 2 bottles of water. Free parking available on site, rooms are big and clean.

Have nothing but appreciation to this amazing hotel for redefining what hospitality truly means. I love it when people are serious with their business and job. Amazing staff who pay attention and provide anything i ask for. Cleanliness is top notch. Dropping off and pick up just when I call them. It was just wow. Thanks for all you do and please don't reduce your standard. I won't stop speaking about you and recommending whenever I have to. It's 5/5 across board. I'm safely back to my base after 3 nights with this amazing hotel. Weldone y'all!

The hotel is situated next to the railway station, offering a tranquil setting amidst the bustling city centre. Surrounded by a variety of dining and entertainment options, it provides well-appointed room that are clean , bright and comfortable. The buffet breakfast is reasonably priced. For business travellers, it is the preferred choice. I shall certainly stay here again next time. Thank you.

We were staying on the 12th floor (128) and we could still hear the old trams till late in the evening. The windows were not bloxking the sound from outside. The bed was okay comfy and large. The aircon did not work so we had to sleep with open windows. The provided shampoo and shower gel were of a bad quality and sis not smell good at all. The shower handle was leaking water and should be changed. The doors of others rooms were slamming very hard! We didn't have a good sleep at this hotel.

The hotel itself is big and has over 500 something rooms. My room was very relaxing, tranquil, very sunny and quiet. The breakfast was above average compare to what Italians eating for breakfast. The hotel is 12 minutes walking distance from metro station and 20 minutes to Penny, and other shops. The location is good. The only downside if you having an early flight to the airport,  there is no public transportation available, taxi is expensive charged by the hotel for €140. There is a free shuttle bus provided by the hotel,  unfortunately leaves between 6:30AM-8:30 AM, and in the evening for about 2 hours. In the hotel there is a small gym only. It is value for money.

Great hotel! The rooms are very clean and quite spacious. Really nice and friendly staff. Quite central and close to restaurants and shopping. For my niece and I, was a walking distance from the station, but someone might prefer to go by bus. I would definitely recommend it, if you are visiting the area.