Hotel 4 Bintang di Bern, Switzerland

The location of the hotel is located about 3-4 tram stops from the Bern station. There weren’t many amenities located in the vicinity of the hotel and they are mainly found 1-2 tram stops away. The good thing is that the city provides hotel guests with free tram transportation so you should ask the front desk about it. The room size was decent but not very big. The air conditioning did not seem to work very well and we had to open the window in winter to cool down the room. However, the minibar was complimentary and they provided apple juice, still water, sparkling water and beer (2 bottles each). The experience was generally consistent with that of a 4 star hotel and the price.

Friendly and helpful staff except one of the waitresses serving breakfast at the restaurant, who was impolite and arrogant. Room is relatively small but comfortable with perfect view. Delicious breakfast with different varieties. Relatively close to the railway station.

This review was written by my 8-year old daughter: About this hotel: It is a family hotel. If you are a kid, the first thing they are going to do is give you a teddy bear. It has a swimming pool and a gym. The swimming pool is really cool and it has a small waterfall built into a rock. The gym is quite big itself but we didn't go there. It has a nice view and a nice hotel restaurant. The food is really good and they have a really great breakfast. You order the main food and you get to choose the side dishes from a breakfast bar. For the main food, I picked omelet - it is quite yummy but it was not salty enough. For the side dishes, I picked cereal, kiwi and juice. They were all really yummy and sweet. You should go to Dorint. I give this hotel a five star review. -- From the parents' side a few additional notes: On the negative side - There is no AC in the apartment, so while this may not matter in the summer, it was quite warm during our visit (30-35C). It cools off nicely in the evening, but there are no screens on the window, so you'll likely end up with a few moths or other bugs in the room if you leave the windows open. On the positive side, they really cater well to families - from the teddy bear at check-in to a little board game on the back of the kids menu, to the small playground area (which seemed to be good for 4-6 year olds). They

very nice location but we were given a room that was crazy to reach and we had a lot of luggage. Take the lift from the reception, get out on second floor go to the connected building, take the lift, go down, get out and take the stairs. Everything about the hotel was great minus this ”find your room adventure” with my four bags :)

We were hiking from Schynige platte til First, and had clearly underestimated the hike and perhaps overestimated our own ability. When we reached First, the gondola down to Grindelwald was closed (for anyone else, please note that they close it rather early (17:30-18:00-ish) considering how long a hike it is from Schynige Platte, and start as early as possible, since it takes quite some time to even reach Schynige Platte with the mountain train from Wilderswil). We called the hotel, to let them know, that we were coming but it would take some time, as we had to walk down from First on very sore legs. Steffie from the reception (sorry if this is not the correct spelling of your name) was incredible kind, and tried to help us as best as possible, and directed us to the hotel halfway down, where we could try to call for a taxi. We made it to the hotel, and as luck would have it, a taxi pulled in at the same time, as it was driving some people up to the hotel up there. If you should happen to end up in the same situation, try calling a taxi and see if they will go all the way up to First. It should be possible but will of course cost a bit to get them up there. The hike down to the hotel halfway down was quite steep, so hard on the knees. We were delighted to crawl into the taxi and get driven all the way to the hotel door. Here we met Steffie, who kindly offered to open up the spa area just for us, as it had closed before we were able to reach the hotel, and would not open until after we had to check out the next day. We were too tired at that point, and were in stead allowed to go in the spa the next day, despite having checked out at that point. We ordered some food from Steffie and got it sent up to our room, and enjoyed a meal, a nice bath and a comfortable bed. The next day, we enjoyed a very nice breakfast with champagne. Best of all was the employee cooking up omelets on order at the breakfast bar. We checked out. Stored our luggage at the hotel and went for a walk in town, before heading back to the hotel and enjoying the spa after it had opened. Steffie provided us with a key to the spa, and we were then lucky enough to be able to enjoy the spa all to ourselves. Definitely recommend using it when it opens up around noon if you have the opportunity. The infinity pool was just amazing in the sunlight and with the mountains in the background. Absolutely recommend this hotel, and a very big thank you to Steffie for the great service!

Standard Novotel room, friendly staff, ample parking, pet friendly. Pillows are, same with most novotels, not very comfy, beds are very comfy though. Its quite far from the center (25-30 minutes walk) but there is a bus nearby.

The pinnacle, quite literally, of our Swiss trip was in the beautiful alpine village of Grindelwald. The Konzett family runs their historic, charming boutique hotel in the heart of the village, convenient to everything including the train station. The hotel is a thoughtfully appointed, subtly luxurious hotel with super friendly and professional staff. This was the first European trip for our grandchildren, and the staff made certain it would be a trip of a lifetime for them. The Hotel Kreuz & Post was the perfect choice for both the adults and children. The staff is top drawer--professional, kind, extra accommodating and everything you would expect in a luxury hotel. Highest recommendation for an authentic stay in the Swiss Alps. Kudos to all the Konzetts and staff!

HOTEL AMBASSADOR BERN An ideal mix of good location, excellent staff & facilities We chose Hotel Ambassador primarily because it offered free parking service as we were travelling on rent-a-car and didn't have much idea about parking houses in Bern But the hotel turned out to be much better than our expectations. POSITIVES (+) The location is brilliant especially if you're new to the city. Close proximity to the tramp stop and ideally located in a neat, clean neighborhood. (+) I got a message from the hotel one day in advance summarizing all details of the stay and the city. Special thanks to Dominika Motykova who sent this message which really helped me book my free tramp tickets and get ready for the hotel stay (+) The staff and service are very good. Smooth check-in and check-out experience (+) I got a two bedroom option as we were a family of 2 adults and 2 children. This was really awesome as kids were independent and loving their own room (+) Views from the room especially with the barn and cattle side is breathtaking. Highly recommended to go for this view instead of city / old town view (+) Abel at the bar was very friendly and gentle during service hours in the evening. He chit chatted about our country, stay and gave advice on the tourist attractions. NEGATIVES (-) The hotel is slightly outdated in terms of infrastructure with old styled keys for opening doors, slightly old furniture & upholstery. The walls and carpeting inside the hotel is 90s styled. (-) The most painful aspect I experienced was the bed which was of poor quality with the mattress & pillows being really off. I was sleepless on both nights that I stayed here. (-) The pool is not heated and has limited space for people with only 4-5 beds and chairs (-) Access from basement parking to the main hotel is through a ringer which new comers may not know. No clear signage or messaging is written anywhere on how to go inside from the basement. I had to literally drag all the luggage by myself to the lobby for elevator access Overall, based on service / location / neighborhood, the place is Highly Recommended Rating: 8 / 10

We were very happy with the Hey Hotel. The staff were courteous and caring, the property was ideally located and the rooms were cool. The bathrooms were clean and modern. Interlaken is a picturesque town but Grindelwald was actually nicer and east access to Jungfraujoch. I would stay here again.

From the Bern Central Train Station, walk up OR take the elevator to the pavement floor. Walk pass Burger King and you will arrive 5 minutes to the hotel. However, before you reach the hotel, there's a big supermarket COOP which is 2 minutes from the hotel. You can have your breakfast at COOP on the top floor which opened at 10am but the main selection will be 11am. The staff at the hotel were very helpful in giving information how and where to visit and which (FREE) buses or tram to take while in Bern. The city itself look nostalgic and scenic for photo taking. Many restaurants at the train station as well as Chinese restaurant too.

Friendly and helpful staff except one of the waitresses serving breakfast at the restaurant, who was impolite and arrogant. Room is relatively small but comfortable with perfect view. Delicious breakfast with different varieties. Relatively close to the railway station.

This review was written by my 8-year old daughter: About this hotel: It is a family hotel. If you are a kid, the first thing they are going to do is give you a teddy bear. It has a swimming pool and a gym. The swimming pool is really cool and it has a small waterfall built into a rock. The gym is quite big itself but we didn't go there. It has a nice view and a nice hotel restaurant. The food is really good and they have a really great breakfast. You order the main food and you get to choose the side dishes from a breakfast bar. For the main food, I picked omelet - it is quite yummy but it was not salty enough. For the side dishes, I picked cereal, kiwi and juice. They were all really yummy and sweet. You should go to Dorint. I give this hotel a five star review. -- From the parents' side a few additional notes: On the negative side - There is no AC in the apartment, so while this may not matter in the summer, it was quite warm during our visit (30-35C). It cools off nicely in the evening, but there are no screens on the window, so you'll likely end up with a few moths or other bugs in the room if you leave the windows open. On the positive side, they really cater well to families - from the teddy bear at check-in to a little board game on the back of the kids menu, to the small playground area (which seemed to be good for 4-6 year olds). They

We were hiking from Schynige platte til First, and had clearly underestimated the hike and perhaps overestimated our own ability. When we reached First, the gondola down to Grindelwald was closed (for anyone else, please note that they close it rather early (17:30-18:00-ish) considering how long a hike it is from Schynige Platte, and start as early as possible, since it takes quite some time to even reach Schynige Platte with the mountain train from Wilderswil). We called the hotel, to let them know, that we were coming but it would take some time, as we had to walk down from First on very sore legs. Steffie from the reception (sorry if this is not the correct spelling of your name) was incredible kind, and tried to help us as best as possible, and directed us to the hotel halfway down, where we could try to call for a taxi. We made it to the hotel, and as luck would have it, a taxi pulled in at the same time, as it was driving some people up to the hotel up there. If you should happen to end up in the same situation, try calling a taxi and see if they will go all the way up to First. It should be possible but will of course cost a bit to get them up there. The hike down to the hotel halfway down was quite steep, so hard on the knees. We were delighted to crawl into the taxi and get driven all the way to the hotel door. Here we met Steffie, who kindly offered to open up the spa area just for us, as it had closed before we were able to reach the hotel, and would not open until after we had to check out the next day. We were too tired at that point, and were in stead allowed to go in the spa the next day, despite having checked out at that point. We ordered some food from Steffie and got it sent up to our room, and enjoyed a meal, a nice bath and a comfortable bed. The next day, we enjoyed a very nice breakfast with champagne. Best of all was the employee cooking up omelets on order at the breakfast bar. We checked out. Stored our luggage at the hotel and went for a walk in town, before heading back to the hotel and enjoying the spa after it had opened. Steffie provided us with a key to the spa, and we were then lucky enough to be able to enjoy the spa all to ourselves. Definitely recommend using it when it opens up around noon if you have the opportunity. The infinity pool was just amazing in the sunlight and with the mountains in the background. Absolutely recommend this hotel, and a very big thank you to Steffie for the great service!

The pinnacle, quite literally, of our Swiss trip was in the beautiful alpine village of Grindelwald. The Konzett family runs their historic, charming boutique hotel in the heart of the village, convenient to everything including the train station. The hotel is a thoughtfully appointed, subtly luxurious hotel with super friendly and professional staff. This was the first European trip for our grandchildren, and the staff made certain it would be a trip of a lifetime for them. The Hotel Kreuz & Post was the perfect choice for both the adults and children. The staff is top drawer--professional, kind, extra accommodating and everything you would expect in a luxury hotel. Highest recommendation for an authentic stay in the Swiss Alps. Kudos to all the Konzetts and staff!

We were very happy with the Hey Hotel. The staff were courteous and caring, the property was ideally located and the rooms were cool. The bathrooms were clean and modern. Interlaken is a picturesque town but Grindelwald was actually nicer and east access to Jungfraujoch. I would stay here again.

Excellent welcome! I arrived by bike and I have been perfectly served. Thank you for that! The breakfast was delicious too. Many different Swiss delicacies and waiters pay attention to detail. I strongly recommend the establishment

Die Zimmerausstattung ist einfach und eher auf 1* bis 2*-Niveau. Der Innenbereich des Hotels ist insgesamt recht abgenutzt und bräuchte eine grundlegende Renovierung. Obwohl bei der Buchung kostenloses Wifi angegeben war, hatte ich auf meiner ganzen Etage kein Wifi und es gab nur im und um das Foyer herum Empfang. Das Personal wirkte gestresst und recht überfordert. Weder bei mir noch bei einem anderen Gast lag eine Buchungsbestätigung und Zahlungsbestätigung vor, so dass ich zunächst doppelt bezahlen musste, später aber das Geld zurückbekam. Keine Empfehlung!

Our 1st impression of Hotel Krebs was great! Reception was warm & explained in detail the hotel policies. Our room gives us a feel as though we are living in the lap of luxury! The perfect blend of size & style, we are amazed with their spaciousness & exquisite decor. They provide bedroom slippers provided, toothbrush, shaver & cream, cotton pad, safe, hair dryer, etc. These advanced amenities definitely make our stay nothing short of perfect. We enjoyed our stay very much! The location of the hotel was awesome. It's just a few minutes walk to the Interlaken West Station. There's also many different buses u can take to many different beautiful attractions like Lake Brienz. I have seen many reviews about the cheese fondue from their restaurant. We tried it too & was so in love with it. As we brought our 3.5yrs old child along, we can only have cheese fondue without alcohol. We replaced it with apple juice at an additional cost of 5chf. Indeed food was really good! And the waiters were really kind & friendly. They were very kind & patient with our little girl. She was given colouring materials for entertainment. Thanks to the waiters. We had lots of laughter while enjoying our meals. Oh yes, there's a big fluffy black cat who often patronise the hotel & restaurant. It usually sleeps on the first chair near the left of the entrance. Staff of the hotel & restaurant are really nice, loving little animals & taking care of them very well. Overall, it was a very wonderful experience staying here. We would gladly come back again!

My husband and I stayed here for the first leg of our honeymoon. The hotel was a little outside our price range, but we decided to treat ourselves, and we were not disappointed! Our room had a gorgeous balcony view of the Alps and the Lauterbrunnen valley. The breakfast buffet was amazing- cold cuts, lots of fresh fruit, breads, a large selection of jams, and eggs to order. We also finished every night of our stay with a trip to the hot tubs/spa area. Sitting in the outdoor hot tub during a heavy snowfall was definitely a honeymoon highlight. We also loved the hotel location- it's so close to the Wenger train station that it made exploring the rest of the mountain area with day trips so easy to plan. We had an amazing stay and would strongly recommend Hotel Silberhorn if you're looking for a hotel with a great view and yummy breakfast!

We absolutely love this hotel, it has been our happy place for many years, with the fabulous staff greeting us like old friends. The rooms are spacious with excellent facilities, and the views are breathtaking. The food is absolutely delicious, with excellent menu choices, (we must shout out to Felix, Aleena and the restaurant team, for their professional and friendly service, simply exceptional). Here’s hoping that we enjoy visiting for many years to come 😁

The location of the hotel is located about 3-4 tram stops from the Bern station. There weren’t many amenities located in the vicinity of the hotel and they are mainly found 1-2 tram stops away. The good thing is that the city provides hotel guests with free tram transportation so you should ask the front desk about it. The room size was decent but not very big. The air conditioning did not seem to work very well and we had to open the window in winter to cool down the room. However, the minibar was complimentary and they provided apple juice, still water, sparkling water and beer (2 bottles each). The experience was generally consistent with that of a 4 star hotel and the price.

very nice location but we were given a room that was crazy to reach and we had a lot of luggage. Take the lift from the reception, get out on second floor go to the connected building, take the lift, go down, get out and take the stairs. Everything about the hotel was great minus this ”find your room adventure” with my four bags :)

Standard Novotel room, friendly staff, ample parking, pet friendly. Pillows are, same with most novotels, not very comfy, beds are very comfy though. Its quite far from the center (25-30 minutes walk) but there is a bus nearby.

HOTEL AMBASSADOR BERN An ideal mix of good location, excellent staff & facilities We chose Hotel Ambassador primarily because it offered free parking service as we were travelling on rent-a-car and didn't have much idea about parking houses in Bern But the hotel turned out to be much better than our expectations. POSITIVES (+) The location is brilliant especially if you're new to the city. Close proximity to the tramp stop and ideally located in a neat, clean neighborhood. (+) I got a message from the hotel one day in advance summarizing all details of the stay and the city. Special thanks to Dominika Motykova who sent this message which really helped me book my free tramp tickets and get ready for the hotel stay (+) The staff and service are very good. Smooth check-in and check-out experience (+) I got a two bedroom option as we were a family of 2 adults and 2 children. This was really awesome as kids were independent and loving their own room (+) Views from the room especially with the barn and cattle side is breathtaking. Highly recommended to go for this view instead of city / old town view (+) Abel at the bar was very friendly and gentle during service hours in the evening. He chit chatted about our country, stay and gave advice on the tourist attractions. NEGATIVES (-) The hotel is slightly outdated in terms of infrastructure with old styled keys for opening doors, slightly old furniture & upholstery. The walls and carpeting inside the hotel is 90s styled. (-) The most painful aspect I experienced was the bed which was of poor quality with the mattress & pillows being really off. I was sleepless on both nights that I stayed here. (-) The pool is not heated and has limited space for people with only 4-5 beds and chairs (-) Access from basement parking to the main hotel is through a ringer which new comers may not know. No clear signage or messaging is written anywhere on how to go inside from the basement. I had to literally drag all the luggage by myself to the lobby for elevator access Overall, based on service / location / neighborhood, the place is Highly Recommended Rating: 8 / 10

From the Bern Central Train Station, walk up OR take the elevator to the pavement floor. Walk pass Burger King and you will arrive 5 minutes to the hotel. However, before you reach the hotel, there's a big supermarket COOP which is 2 minutes from the hotel. You can have your breakfast at COOP on the top floor which opened at 10am but the main selection will be 11am. The staff at the hotel were very helpful in giving information how and where to visit and which (FREE) buses or tram to take while in Bern. The city itself look nostalgic and scenic for photo taking. Many restaurants at the train station as well as Chinese restaurant too.

The staff is very friendly and helpful. Coffee and tea is provided free to hotel guest all day which is a plus point to consider especially during the winter time.

Good business hotel and good if you want to shop. Easy to find and park. Nicely decorated hotel. Good quality and really clean rooms. Front desk staff welcoming and friendly. Out of the city but I believe bern centre is only 12 mins by train. Would stay again for sure.

Excellent hot breakfast with eggs sausage bacon and beans. Very convenient location to train station and old town. Quiet street at night. Friendly English speaking staff who happily chased down ice for our beverages

This was an amazing experience to visit Berna and stay at Muri Hotel, everything was just perfect and Isabel at the front desk was the nicest person ever, She was very friendly and willing to help in everything we could need. The location is perfect and the transportation very easy and free to get to the heart of the city. If I ever come back to Berna, I will definitely choose Muri Hotel again. Felt in love with Berna ♥️🇨🇭♥️

Friendly and helpful staff except one of the waitresses serving breakfast at the restaurant, who was impolite and arrogant. Room is relatively small but comfortable with perfect view. Delicious breakfast with different varieties. Relatively close to the railway station.

We were very happy with the Hey Hotel. The staff were courteous and caring, the property was ideally located and the rooms were cool. The bathrooms were clean and modern. Interlaken is a picturesque town but Grindelwald was actually nicer and east access to Jungfraujoch. I would stay here again.

Excellent welcome! I arrived by bike and I have been perfectly served. Thank you for that! The breakfast was delicious too. Many different Swiss delicacies and waiters pay attention to detail. I strongly recommend the establishment

Our 1st impression of Hotel Krebs was great! Reception was warm & explained in detail the hotel policies. Our room gives us a feel as though we are living in the lap of luxury! The perfect blend of size & style, we are amazed with their spaciousness & exquisite decor. They provide bedroom slippers provided, toothbrush, shaver & cream, cotton pad, safe, hair dryer, etc. These advanced amenities definitely make our stay nothing short of perfect. We enjoyed our stay very much! The location of the hotel was awesome. It's just a few minutes walk to the Interlaken West Station. There's also many different buses u can take to many different beautiful attractions like Lake Brienz. I have seen many reviews about the cheese fondue from their restaurant. We tried it too & was so in love with it. As we brought our 3.5yrs old child along, we can only have cheese fondue without alcohol. We replaced it with apple juice at an additional cost of 5chf. Indeed food was really good! And the waiters were really kind & friendly. They were very kind & patient with our little girl. She was given colouring materials for entertainment. Thanks to the waiters. We had lots of laughter while enjoying our meals. Oh yes, there's a big fluffy black cat who often patronise the hotel & restaurant. It usually sleeps on the first chair near the left of the entrance. Staff of the hotel & restaurant are really nice, loving little animals & taking care of them very well. Overall, it was a very wonderful experience staying here. We would gladly come back again!

Interlaken is a beautiful, quaint little town and the Stella hotel is in a great location close to the Interlaken West train station and near the landing field for paragliding, both of which were great for us. Our room had a stunning view of the mountains! The breakfast was so good with fresh croissants and fruit and a self serve omelette station and espresso machine as well as bacon, sausage and scrambled eggs. The breakfast room is lovely and Jean, the food manager on most days we were there, is a gem. So attentive and sweet. Astrid at the front desk was helpful too. My husband used the small workout area and pool which has glass all around with a lovely view. Our main disappointments were with our room. Though spacious, it was very dated with exposed metal rods supporting shelving and random furniture and an old lamp in the seating area…Not like the website photos. The biggest functional issue is there is no AC. Because it was unseasonably warm for October, we had to leave the glass doors open and could hear all the street noise early in the morning when we were trying to sleep. We requested a fan for white noise (thank you, Astrid) and that helped some. I can’t imagine staying there when it’s warmer. With that said, we were not in our room except to sleep so we still enjoyed all the positives of the food, location and helpful staff.

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

酒店不論設施還是服務非常好！地理位置也很方便！巴士只需要10分鐘便前往中央車站，附近有不少餐廳選擇及購物的地方，乘搭一個站巴士或步行約700米便有超級市場