Hotel Butik Koh Samet

"After booking, I wrote them over Trip.com, but never got an answer. When we went there personally to ask the day before check-in, the front-desk lady ripped my phone out of my hand without asking, to “check the booking”. We checked in into a room on the first floor, which was in front of a shallow pool. Room was spacious, with the bathroom divided in three sections. In the toilet section, the window can’t be opened, and there is no ventilator. There is a safety box, a beach bag, two umbrellas, a fridge, a kettle, and even a Nespresso machine. However, even though there are two cups and two glasses, there is only one capsule of Americano and one capsule of Espresso, and you have to buy the water, rather expensively, at the bar. There is no laundry rack on the porch or balcony. Bedsheets were spotless, but the bed was wet, hence we woke the next morning feeling like we’d slept on the beach. There are no bedside lights. In the next room, the huge TV was dangerously dangling off its 360° stand, and the balcony was dirty, with only the bathtub being spotless. They have few employees and many managers, with the employees doing what they can for many hours a day. Breakfast options are very limited for people with a plant-based diet. Beach towels are not always available at the pool area. However, the white-sand beach is easily accessible, and there are many butterflies and birds around the property. It is very romantic and nature-bound."