Hotel berhampiran Teater Affront Salzburg, Salzburg

Hotel location was very good, walkable distance from Salzburg train station. Surrounding has a lot of food options. Hotel room was big and clean, very comfortable stay. Love the staff and they were very friendly and helpful for advices to get around Salzburg. Hotel provided a guest mobility pass and allowed for public transport travel within Salzburg for free. Hotel was environmentally friendly, offered a 5€ voucher if we skipped housekeeping for a day.

The hotel room is big enough to open 2 luggages and still be able to walk comfortably. They had a bathtub so we could soak our legs after walking around. At check in they automatically print out a physical Salzburg Mobility Card which was great as the other hotel I stayed in only provides upon request. Location was great as it was right next to the bus terminal for you to take to Hallstatt and the city centre. Overall I would definitely stay again. They had drinking water provided at the lobby too.

The hotel allowed early check-in which is really impressive. I googled that this hotel was founded in 2024. This explained why the facilities and decoration were good. What I requested during my booking online were all fulfilled. A big thank you to Harry’s Home! The room is spacious and comfy. Having the toilet and bathroom separated is a very good idea. There are a lot of storage space. Hotel location is very good too. Just five minutes of walk then you will reach the train station and bus terminus. Three minutes walk then you will be in a more with shops and supermarket. The hotel staff members are all very nice and helpful.

Berjalan keluar dari stesen kereta api Salzburg dan berjalan kira-kira 200 meter ke kiri untuk sampai ke hotel. Lokasi sangat baik 👍Perkhidmatan hotel sangat baik, disyorkan. Dan kawasan sekitar stesen kereta api itu sangat bersih, teratur dan kemas seperti kawasan kehidupan seharian.

The room itself was very spacious and generally comfortable, so in terms of physical space and basic facilities, the experience was acceptable. However, several service-related details significantly affected my overall impression. First, this was the first hotel I stayed at in Europe that does not offer complimentary luggage storage, which was very inconvenient, especially for travelers arriving early or leaving later in the day. More importantly, there was a serious issue regarding privacy and housekeeping procedures. In most hotels, rooms are cleaned only when guests place a “please clean” sign on the door or explicitly request housekeeping. In this hotel, staff went door to door knocking, and when there was no response, they entered the room directly. This felt intrusive and disrespectful of guest privacy, and it was quite uncomfortable. It also seems inefficient and unnecessary for the staff themselves. While the room size and general comfort were fine, these service and management details were disappointing and do not meet the expectations of a hotel at this level. With better respect for guest privacy and clearer housekeeping protocols, the experience could be greatly improved.

We had a very enjoyable stay at Arte Hotel Salzburg. The location is excellent—right next to the main train station, making it perfect if you’re arriving by train or planning day trips. The Old Town is a pleasant walk away, so it’s still easy to explore the city. The real hidden gem is the Sky Bar. It offers breathtaking panoramic views over Salzburg, especially at sunset and in the evening. The cocktails were great, and breakfast is also served there, making it a fantastic way to start the day. I’d definitely recommend requesting a room on one of the higher floors to make the most of the views. The only downside was the communication regarding the complimentary Salzburg public transport pass. We were told at check-in that the hotel would provide it, but despite asking three more times during our stay, we never received it. It was disappointing as we had planned to use it for getting around the city. I hope the hotel can improve this process for future guests. Overall, it’s a modern, well-located hotel with spectacular views, and I’d happily stay here again.

Poor self-check in arrangement. I have arrived after 3 pm, but the check-in information from the email was changed without notification. Finally, I have solved the problem by the help of other guest but not the staff.

I am stayed at Hotel Mercure Salzburg City for two nights during my time in Salzburg, and it turned out to be an excellent base for exploring the city. What made the stay even better was being upgraded for free to a premium room, which included a complimentary mini bar — a very welcome perk after a day of sightseeing. The premium room was spacious, clean and modern, with a comfortable bed, good lighting and plenty of storage space. The free mini bar was a nice extra touch, allowing me to relax in the evening without needing to head back out for drinks. The hotel felt quiet and well-run, which made it easy to rest, even though it’s located in a busy and well-connected part of the city. Location is one of the hotel’s strongest points. It is less than a 10-minute walk from Salzburg’s main train station, which is ideal if you’re arriving by rail or planning day trips to places like Hallstatt or Vienna. It’s also around a 15-minute walk to the centre of the Old Town, meaning you can reach Salzburg’s most famous sights — such as the Cathedral, Mozart’s birthplace and the Hohensalzburg Fortress — without needing public transport. Airport access is also extremely straightforward. Bus number 2 from Salzburg Airport stops just a minute’s walk from the hotel, making transfers simple, quick and inexpensive. This is particularly helpful if you have luggage or an early flight. I would recommend Hotel Mercure Salzburg City to anyone looking for a comfortable, well-located hotel that balances convenience with good value. It’s not overly luxurious, but it offers everything you need for a smooth and enjoyable stay in Salzburg, making it a smart choice for both short city breaks and longer trips.

The staff were exceptionally friendly, and the room was spacious. However, the hotel is quite far from the city center and the main train station, with limited transportation options nearby. That said, the hotel provides free public transportation tickets, which helps offset the inconvenience.

Great service, friendly staff and very clean rooms. You get what you are paying for!