Hotel berhampiran Dataran Mozart, Salzburg

The room is a bit packed as the bed is super big. Having said that, the room is nicely designed and decorated. Free mini-bar with daily refill is rarely found in hotels in Europe. The buffet breakfast is absolutely the highlight. The omelette is crispy outside and molten inside, preserving the freshness and original flavours of all ingredients. Must try! All hotel staffs are polite and helpful. In terms of location, whether or not it is convenience, it depends. It is in the middle of Salzburg central station and the old town, going to either location is about 12 minutes walk. Salzburg down town is not big anyway. Everything is in walking distance.

Berjalan keluar dari stesen kereta api Salzburg dan berjalan kira-kira 200 meter ke kiri untuk sampai ke hotel. Lokasi sangat baik 👍Perkhidmatan hotel sangat baik, disyorkan. Dan kawasan sekitar stesen kereta api itu sangat bersih, teratur dan kemas seperti kawasan kehidupan seharian.

The hotel allowed early check-in which is really impressive. I googled that this hotel was founded in 2024. This explained why the facilities and decoration were good. What I requested during my booking online were all fulfilled. A big thank you to Harry’s Home! The room is spacious and comfy. Having the toilet and bathroom separated is a very good idea. There are a lot of storage space. Hotel location is very good too. Just five minutes of walk then you will reach the train station and bus terminus. Three minutes walk then you will be in a more with shops and supermarket. The hotel staff members are all very nice and helpful.

Check in done by two very professional and pleasant gentleman which is a great start. We had questions regarding traffic arrangements to Hallstatt and they were very helpful. Overall a great stay though we need to take bus to get to most of the places but the bus stop is just around the corner

The room itself was very spacious and generally comfortable, so in terms of physical space and basic facilities, the experience was acceptable. However, several service-related details significantly affected my overall impression. First, this was the first hotel I stayed at in Europe that does not offer complimentary luggage storage, which was very inconvenient, especially for travelers arriving early or leaving later in the day. More importantly, there was a serious issue regarding privacy and housekeeping procedures. In most hotels, rooms are cleaned only when guests place a “please clean” sign on the door or explicitly request housekeeping. In this hotel, staff went door to door knocking, and when there was no response, they entered the room directly. This felt intrusive and disrespectful of guest privacy, and it was quite uncomfortable. It also seems inefficient and unnecessary for the staff themselves. While the room size and general comfort were fine, these service and management details were disappointing and do not meet the expectations of a hotel at this level. With better respect for guest privacy and clearer housekeeping protocols, the experience could be greatly improved.

Poor self-check in arrangement. I have arrived after 3 pm, but the check-in information from the email was changed without notification. Finally, I have solved the problem by the help of other guest but not the staff.

I love this hotel a lot. it’s a small family owned one but very neat and tidy, breakfast tastes so good and the staff are all very nice. it’s around just 5 minutes walk to central train station which makes it so much easier for us after long whole day trips. It definitely worth staying!

The staff were exceptionally friendly, and the room was spacious. However, the hotel is quite far from the city center and the main train station, with limited transportation options nearby. That said, the hotel provides free public transportation tickets, which helps offset the inconvenience.

Lokasi yang sesuai berhampiran pengangkutan awam dan mempunyai kedai dobi layan diri.

Didn’t really have a good experience on this but thank god Trip did compensate a small fee. The room is good, the hotel is good BUT whoever that has booked please read this:- 1. Make sure they send you a pin code to enter the hotel at least 3 days before or else keep emailing and calling before you reach. There is no workers all automated if you reach and have no code to enter you are stranded! Yes there is a phone to call but Im not sure why the phone doesn’t work properly!! I called 7 times only to 1 time they pick up. And finally after waiting in the cold for 30 mins they let me know the pin code to enter. Its very hard to contact the hotel maybe because im not using local phone number. Contacted trip and they themselves couldn’t contact them in time. According to the hotel, there should be an email from them with instructions and code. 2. Yes, I do love the concept of having no one to check in but at least leave like an ipad or a screen for guest to check and contact??? 3. Rooms were nice, blinds were automatic. Clean and have smart tv. They do have elevators thank god. Besides the ‘PIN number’ enter check in, its all good.