Hotel berhampiran Teater Kleines, Salzburg

We had a wonderful stay at Hotel Goldglasse. It is a very small hotel. There is no lobby just a little room where we checked in by a delightful lady (sorry I didn't catch her name). She offered us a glass of sparkling wine or tea and then showed us to our room. The room was very spacious with a separate seating area. The bathroom was clean, bright and modern and the shower was great. The little details sometimes make or break a hotel stay for me and there was such great attention to detail here. There were luxury feeling products in the bathroom including conditioner and body lotion which you often don't get. There was a kettle as well as a high quality coffee maker. Even the hairdryer was of a much better standard than normal hotel hairdryers. The bed was very comfortable. The location is great - right in the old town and not more than 10 mins walk from all the main sights. Lovely bakery at the end of the road (turn right out of the hotel). Overall a great little hotel that I would highly recommend.

Location is excellent, and the self check-in process was seamless and easy. The Master Mirabell team responded to every text message very quickly, which was especially reassuring since there was no staff on-site during check-in. Their prompt replies gave us confidence and peace of mind throughout our stay. A big bonus was the complimentary tourist mobility ticket provided during our stay. It made getting around Salzburg extremely convenient and helped us save on transportation costs. The property provides three washers and dryers, along with complimentary washing pods. I would recommend doing laundry before 5 PM or during off-peak hours to avoid the crowd. The room was clean, comfortable, and well-maintained. The only minor drawback was that the dining area had no dedicated lighting and relied on light from the pantry area. Overall, I am very satisfied with my stay and would happily rate this apartment 5 stars. I would definitely recommend it to anyone visiting Salzburg.

Hotel location was very good, walkable distance from Salzburg train station. Surrounding has a lot of food options. Hotel room was big and clean, very comfortable stay. Love the staff and they were very friendly and helpful for advices to get around Salzburg. Hotel provided a guest mobility pass and allowed for public transport travel within Salzburg for free. Hotel was environmentally friendly, offered a 5€ voucher if we skipped housekeeping for a day.

The room itself was very spacious and generally comfortable, so in terms of physical space and basic facilities, the experience was acceptable. However, several service-related details significantly affected my overall impression. First, this was the first hotel I stayed at in Europe that does not offer complimentary luggage storage, which was very inconvenient, especially for travelers arriving early or leaving later in the day. More importantly, there was a serious issue regarding privacy and housekeeping procedures. In most hotels, rooms are cleaned only when guests place a “please clean” sign on the door or explicitly request housekeeping. In this hotel, staff went door to door knocking, and when there was no response, they entered the room directly. This felt intrusive and disrespectful of guest privacy, and it was quite uncomfortable. It also seems inefficient and unnecessary for the staff themselves. While the room size and general comfort were fine, these service and management details were disappointing and do not meet the expectations of a hotel at this level. With better respect for guest privacy and clearer housekeeping protocols, the experience could be greatly improved.

Poor self-check in arrangement. I have arrived after 3 pm, but the check-in information from the email was changed without notification. Finally, I have solved the problem by the help of other guest but not the staff.

I am stayed at Hotel Mercure Salzburg City for two nights during my time in Salzburg, and it turned out to be an excellent base for exploring the city. What made the stay even better was being upgraded for free to a premium room, which included a complimentary mini bar — a very welcome perk after a day of sightseeing. The premium room was spacious, clean and modern, with a comfortable bed, good lighting and plenty of storage space. The free mini bar was a nice extra touch, allowing me to relax in the evening without needing to head back out for drinks. The hotel felt quiet and well-run, which made it easy to rest, even though it’s located in a busy and well-connected part of the city. Location is one of the hotel’s strongest points. It is less than a 10-minute walk from Salzburg’s main train station, which is ideal if you’re arriving by rail or planning day trips to places like Hallstatt or Vienna. It’s also around a 15-minute walk to the centre of the Old Town, meaning you can reach Salzburg’s most famous sights — such as the Cathedral, Mozart’s birthplace and the Hohensalzburg Fortress — without needing public transport. Airport access is also extremely straightforward. Bus number 2 from Salzburg Airport stops just a minute’s walk from the hotel, making transfers simple, quick and inexpensive. This is particularly helpful if you have luggage or an early flight. I would recommend Hotel Mercure Salzburg City to anyone looking for a comfortable, well-located hotel that balances convenience with good value. It’s not overly luxurious, but it offers everything you need for a smooth and enjoyable stay in Salzburg, making it a smart choice for both short city breaks and longer trips.

The staff were exceptionally friendly, and the room was spacious. However, the hotel is quite far from the city center and the main train station, with limited transportation options nearby. That said, the hotel provides free public transportation tickets, which helps offset the inconvenience.

Great service, friendly staff and very clean rooms. You get what you are paying for!

We chose Das Edlinger because its price was very reasonable compared to other hotels in central Salzburg, and overall it was a good choice for our family of four. The room was spacious enough for all of us and provided a comfortable stay. The bed was a bit too soft for our liking, but it was still acceptable. The toilet and shower are separated, which is convenient, although both spaces are on the smaller side. The hotel is located a little farther from the city center, but there is a Bus 1 stop right in front of the hotel that takes you directly into the center. However, the bus frequency on weekends is not great, with only one bus per hour at times, so it’s important to keep an eye on the schedule. Otherwise, you may end up wasting valuable sightseeing time waiting for transportation. A special mention goes to Fahad at the reception. He was incredibly friendly, welcoming, and helpful throughout our stay. We had some unpleasant encounters with a few people in Salzburg and didn’t leave with the best impression of the city, but Fahad’s kindness and professionalism helped offset some of those negative experiences and made our stay much more enjoyable.

Didn’t really have a good experience on this but thank god Trip did compensate a small fee. The room is good, the hotel is good BUT whoever that has booked please read this:- 1. Make sure they send you a pin code to enter the hotel at least 3 days before or else keep emailing and calling before you reach. There is no workers all automated if you reach and have no code to enter you are stranded! Yes there is a phone to call but Im not sure why the phone doesn’t work properly!! I called 7 times only to 1 time they pick up. And finally after waiting in the cold for 30 mins they let me know the pin code to enter. Its very hard to contact the hotel maybe because im not using local phone number. Contacted trip and they themselves couldn’t contact them in time. According to the hotel, there should be an email from them with instructions and code. 2. Yes, I do love the concept of having no one to check in but at least leave like an ipad or a screen for guest to check and contact??? 3. Rooms were nice, blinds were automatic. Clean and have smart tv. They do have elevators thank god. Besides the ‘PIN number’ enter check in, its all good.