Hotel berhampiran Istana Mirabell, Salzburg

We had a wonderful experience in this B&B. The room was clean, which echoed with all the reviews here. You could experience the passion and perseverance of the owners in keeping everything not only neat and tidy, but amazingly dustless and spotless! If you look at the mirror, and the tissue box in the toilet, the level of shine and reflection is at its top! The bed was big and comfortable. The design of the room was modern. Tea and coffee are available inside the room. Breakfast comprised of a wide variety of fresh fruits chopped into small cubes and delicately put into little cocktail glasses, all sorts of bread, yoghurt, ham, spreads. Alex would welcome all customers warmly with offerings of coffee, tea and eggs that were made by him. I saw on reviews that he made perfect eggs and it was really true! The fried eggs that I ordered were prepared with crispy edges, what a morning delight! All the details and passion ( and the amount of time and dedication one can imagine) that this family put into this B&B deserve a 5-star rating. From its hardware to attitude, this is the best I have ever experienced as a tourist.

The room is a bit packed as the bed is super big. Having said that, the room is nicely designed and decorated. Free mini-bar with daily refill is rarely found in hotels in Europe. The buffet breakfast is absolutely the highlight. The omelette is crispy outside and molten inside, preserving the freshness and original flavours of all ingredients. Must try! All hotel staffs are polite and helpful. In terms of location, whether or not it is convenience, it depends. It is in the middle of Salzburg central station and the old town, going to either location is about 12 minutes walk. Salzburg down town is not big anyway. Everything is in walking distance.

除了離火車站有點距離之外，應該是這次歐洲之行最滿意的房間了，很大很寬敞，還是喜歡的紫色基調。註冊了酒店會員，能提前入住。不過理論上薩爾茨堡入住期間會贈送交通卡，前台小姐姐並未提及，只讓註冊會員。。由於自己已經買好48h卡了包含交通，所以也就沒再去詢問。

The room itself was very spacious and generally comfortable, so in terms of physical space and basic facilities, the experience was acceptable. However, several service-related details significantly affected my overall impression. First, this was the first hotel I stayed at in Europe that does not offer complimentary luggage storage, which was very inconvenient, especially for travelers arriving early or leaving later in the day. More importantly, there was a serious issue regarding privacy and housekeeping procedures. In most hotels, rooms are cleaned only when guests place a “please clean” sign on the door or explicitly request housekeeping. In this hotel, staff went door to door knocking, and when there was no response, they entered the room directly. This felt intrusive and disrespectful of guest privacy, and it was quite uncomfortable. It also seems inefficient and unnecessary for the staff themselves. While the room size and general comfort were fine, these service and management details were disappointing and do not meet the expectations of a hotel at this level. With better respect for guest privacy and clearer housekeeping protocols, the experience could be greatly improved.

Poor self-check in arrangement. I have arrived after 3 pm, but the check-in information from the email was changed without notification. Finally, I have solved the problem by the help of other guest but not the staff.

Great service, friendly staff and very clean rooms. You get what you are paying for!

The staff were exceptionally friendly, and the room was spacious. However, the hotel is quite far from the city center and the main train station, with limited transportation options nearby. That said, the hotel provides free public transportation tickets, which helps offset the inconvenience.

Didn’t really have a good experience on this but thank god Trip did compensate a small fee. The room is good, the hotel is good BUT whoever that has booked please read this:- 1. Make sure they send you a pin code to enter the hotel at least 3 days before or else keep emailing and calling before you reach. There is no workers all automated if you reach and have no code to enter you are stranded! Yes there is a phone to call but Im not sure why the phone doesn’t work properly!! I called 7 times only to 1 time they pick up. And finally after waiting in the cold for 30 mins they let me know the pin code to enter. Its very hard to contact the hotel maybe because im not using local phone number. Contacted trip and they themselves couldn’t contact them in time. According to the hotel, there should be an email from them with instructions and code. 2. Yes, I do love the concept of having no one to check in but at least leave like an ipad or a screen for guest to check and contact??? 3. Rooms were nice, blinds were automatic. Clean and have smart tv. They do have elevators thank god. Besides the ‘PIN number’ enter check in, its all good.

Lokasi yang sesuai berhampiran pengangkutan awam dan mempunyai kedai dobi layan diri.

Online in person registration should be illegal lmao, what are humans for then? I agree with Pre online checking but in person online checking is kinda dumb. Also want to mention that you guys send too much emails, especially annoying when its not translated into the traveler language. Appart from that it was clean, simple but nice hotel. I would recommend it, good value! Lacks better luminosity in the bathroom. Toilets and sink area are too dark.