Hotel berhampiran Jiuxi 18 Sungai, Hangzhou

Semua kakitangan hotel sangat baik! Sarapan pagi pula sangat pelbagai dan sedap. Bilik pun selesa dan cozy. Cuma saya harap jenis bantal boleh ditingkatkan lagi, kalau ada bantal memori lagi bagus. Jarak ke tempat tarikan pelancong agak biasa, tapi teksi senang didapati betul-betul di hadapan hotel. Pilihan makanan penghantaran (delivery) sangat banyak, boleh pesan dari pelbagai restoran di sekitar pusat beli-belah in77.

Elegant building and interior design. Every piece of furnitures in the room reflects a sophisticated taste and sensibility. This hotel is a hidden gem for people who appreciate beautiful things. There are many functional details and smart features that made the stay delightful. There is nothing better than a restorative & powerful hot shower after a whole day of walking and climbing stairs. The carpet is beautiful and as luxious on your steps as in Puli or Upper House in Shanghai. I particularly love the awning window that opens to the gentle muffled noise of the street. Lanshe hotel is part of the reason I enjoyed my time in Hangzhou despite the rain that happened to pass through during the visit.

Fuchun mountain resort is strongly recommended for foreigners like our family. Peaceful Lake with awesome landscape made our family to feel refreshing. Chinese traditional style hotel room is quite cozy. Complementary service like taking a picture by photographer is to be made a reservation when check in, otherwise fully booked in case of weekend.

Overall, this was a good stay with some truly special aspects, but also a few areas that could be improved. The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore. The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience. The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition. Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day. Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit. Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest. Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority. Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small. Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable. The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests I did not try lunch or dinner, so I cannot comment on those. Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.

Untuk kali ini, saya menginap di hotel All Seasons yang terletak di Jalan Pejalan Kaki Hubin. Pekerja di kaunter penerimaan tetamu, seorang gadis muda, sangat peramah dan memberikan layanan yang baik sekali. Kebersihan bilik juga amat terjaga. Kemudahan di sekelilingnya sangat lengkap. Lokasinya sangat strategik, dekat dengan stesen MRT dan Tasik Barat, menjadikannya amat mudah. Secara keseluruhan, ini adalah pengalaman penginapan yang sangat memuaskan.

⭐⭐⭐⭐⭐ 滿分5分，杭州出行性價比首選，強烈推薦給家庭出遊人羣 這次帶爸媽入住書香世家酒店（杭州武林廣場店），整體體驗完全超出預期，綜合下來是一家靠貼心服務取勝的酒店，非常適合追求高性價比的遊客。 我們預訂的三人房，佈局很合理，一張大床搭配一個飄窗，空間通透開闊。入住當天前台小姐姐十分貼心，想給一個大大的好評！可惜沒有問小姐姐的名字，總之十分專業且友好。因為是三人住，一人需睡在飄窗梳化床上。服務員主動幫忙鋪好了床鋪。中途我們外出遊玩換下來的衣物，另一位小姐姐（姓應，這次特地問了名字）主動幫忙清洗烘乾，整理乾淨後放在前台等候我們取回，細節真的讓人暖心。因為行程臨時調整，我們申請延遲退房到下午兩點，前台沒有任何推諉，爽快幫我們安排妥當，服務靈活又人性化。 在杭州徒步遊玩磨破了腳，向前台詢問創可貼，工作人員第一時間拿來給我，細碎小事處處體現用心。 酒店主打的書香氛圍感做得特別到位，整體中式雅緻裝潢，沒有商業化的浮躁感。大廳入口專門設定書法台，我父親每天等候或是出門前，都會在這邊提筆練字，長輩格外喜歡這種安靜雅緻的環境，整趟住下來有種賓至如歸的鬆弛感。 房間隔音效果在線，關上窗幾乎聽不到街道車流噪音，夜間休息十分安穩。 地理位置是超大加分項，地處武林廣場核心地段，鬧中取靜，出行去哪都便捷順暢：不堵車的情況下打車15分鐘內直達西湖；去往靈隱寺、浙大等熱門景點打車路程適中；前往杭州火車站打車僅20分鐘左右。酒店周邊配套豐富，步行三五分鐘就能到墅園書法公園，早起長輩散步遛彎剛剛好，散步回來正好趕上自助早餐。 客觀説兩處小不足，僅作參考：客房地毯使用痕跡較重，略陳舊；自助早餐品類不算特別豐富。但完全不影響整體入住感受，工作人員全程的真誠用心，足以抵消這點小缺憾。 整體總結：服務水準遠超同價位酒店，人文氛圍濃厚，交通區位無可挑剔，帶長輩、家庭出遊優先選這家，下次來杭州還會覆住！

I visited with family and we really enjoyed our stay. We booked a two room villa and the booking came with four free classes: tea ceremony, sound bath, forest walk and yoga. We only joined the tea ceremony and sound bath but really enjoyed both. For food, the hotel restaurant served vegan food so we found a restaurant near the hotel; the food was good and it was only a 5 minute drive from the hotel. The hotel room itself was spacious and the amenities were of good quality. The bed was very comfortable and we all had a good night sleep. Location is perfectly fine if you drive, but I imagine it would be a bit difficult to get to by public transport.

The location of the hotel is very convenient! It’s just beside IN77 shopping mall and walk 5mins to West lake. Eateries around the place too. Overall the hotel is rather old and have smoking smell in the room, reasonable room space and good water pressure for bathing. Shower amenities are provided but have to pay for toothbrush and shower cap etc. The hotel has breakfast spread with mainly Chinese variety food. Reception staff were helpful and service was great as well.

Staying at Landison Longjing Resort Hangzhou was a wonderful experience. The scenery around the resort was great. Staff was very friendly. Amenities were good. My family and I would love to visit this place again and highly recommend it to our friends.

From the moment I arrived, I knew this was going to be a great stay. Jay at the front desk greeted me warmly and kindly arranged a complimentary upgrade to a spacious room on a high floor. He assured me I could reach out to him directly if I needed anything during my stay — a level of personal care that really sets a hotel apart. During my stay, I needed extra bottled water and happened to meet Cate from housekeeping in the hallway. She understood my request immediately, and to my surprise, returned in no time with not just one but three bottles of water. It was such a thoughtful and efficient gesture. On my departure day, Jay once again came through by smoothly arranging a late checkout, which made my travel plans so much more relaxed. Thank you to Jay and Cate for their outstanding hospitality. I will definitely choose Wyndham Grand Plaza Royale Hangzhou again and highly recommend it to anyone looking for impeccable service and a comfortable stay.