Hotel berhampiran Pusat Pelawat Hakone, Hakone

This was the most incredible experience. Dedicated staff and hotel that is committed to providing an authentic and relaxing experience. The amenities, onsen and food were outstanding.

Kami menggunakan hotel ini untuk percutian hari jadi. Kami telah meminta plat pesanan semasa membuat tempahan, tetapi ia tidak tertera dalam permintaan kami. Walau bagaimanapun, apabila kami bertanya kepada kakitangan semasa makan malam, mereka dengan baik hati memenuhi permintaan kami, membolehkan kami mencipta kejutan. Saya sentiasa ingin menginap di Fufu, dan ini adalah kali pertama saya, dan ia adalah pengalaman yang indah. Kami telah berbincang tentang keinginan untuk menginap di lokasi Fufu lain untuk percutian hari jadi masing-masing pada masa hadapan. Terima kasih atas layanan yang luar biasa.

hotel was well located. Easy self check in. The issue was depending on the floor and tree in front, you might hand up with no view on the mount fuji for some room. need to ensure you reach 3rd floor or above to get view, overwise if floor 2 or 3, it would depend on the rooms as some rooms have tree in front.

Hakone Kowakien Ten-yu is a truly comfortable and relaxing ryokan that made our stay very enjoyable. The staff were attentive and welcoming from the moment we arrived by car, and they promptly helped unload our luggage and delivered it to the hotel. They also assisted with carrying our luggage back to the car during check-out. The room was well-equipped, clean, and very hygienic, and the high-floor view was wide and beautiful. Breakfast and dinner buffet were both satisfying, with delicious food and a good variety of choices. The onsen was also impressive, with two levels of outdoor baths that are alternated between men and women at different times, allowing guests to enjoy both. The water park-style onsen area was a bit less impressive, but overall, this ryokan deserves a very high rating. The official site highlights its open-air onsen, private baths in all rooms, and well-regarded dining, which matches the strong overall experience here

Excellent location in Hakone - just opposite the train station and in the middle of Hakone town Rooms have been renovated and modernized Breakfast is fine but the food spread is average. Highly recommended

We had a great experience living here. We booked a room with private onsen which was great. Staff were friendly and helpful. Even though it wasn’t the time for shuttle bus to operate, they still offer to drive us. Food were amazing with very dedicated selection. We would love to visit again.

Need to walk a bit from the train station but there is a shuttle bus from here to the train station. Customer service was great and enjoyed the bath outdoor in rainy weather.

Our experience staying in Hakone was perfect! We stayed at the Tensein in Hakone-Yumoto, an easy location to take the bus, car or train to some popular tourist attractions in the area. The check in itself was rather slow but the staff do their best to speak good English and discuss every detail about your stay with you. The room had everything we needed, the shampoo and conditioners provided was wonderful and there was a variety of products to use. On check in, the private onsen was given at 50% discount at 1,100 Japanese yen per use, we got 2 vouchers so used it 2 times (as we have tattoos we could not go into the public onsen). On check in you have to collect your towel and your choice of Yukata (traditional Japanese robe) which you’re welcomed and encouraged to wear around the hotel and gardens. The hotel is strictly no shoes, so upon arrival you leave your shoes in a locked box and keep the key. If you wish to walk around the beautiful gardens, there are slider type shoes available to slip on, as well as umbrellas to use if it’s raining. Outside they have a onsen for your feet to enjoy with a drink. All of the food and drink (apart from breakfast which was included) was put on our bill at the end. There was a wide selection of drinks, nibbles and food available for dinner and lunches at the dining room and there was a large buffet dining room for buffet breakfast and dinner (if you booked it). The hotel is just a short 10 minute walk to the town and 15 minute walk to the Hakone-Yumoto station. Visiting Mt Fuji is easy, with a bus ‘H’ running from stand 2 opposite the Hakone -Yumoto station. Get off at ‘Motohakone’. From there, you can take another bus and a train to get you to another town ‘Gora’ and surrounding attractions to enjoy.

Large resort in the scenic Hakone area with a pleasing garden view of Mt. Fuji. The Hotel Green Plaza Hakone can be reached from Odawara Station via a 50 minute bus ride up a winding mountain road. It has easy access to the Ropeway's Ubako stop, from which you can get to Lake Ashi and other tourist places. The hotel is not new, but its rooms are decent and quite large by local standards. It offers wedding services and has good amenities including a spa and public bath. While it's somewhat isolated from other shops and restaurants, guests can enjoy a sumptuous buffet style breakfast and dinner with an extensive choice of Japanese foods. The service when my wife and I were there was beyond reproach and we enjoyed our stay. Unfortunately, the Ropeway was a disappointment, since views were completely hidden by a thick fog. We did get some memorable views of Mt. Fuji rising out of the mist.

This is one of the best places I stayed! Thank you very much! The hotel is located a little bit far from the train station and I think this is the only downside (and I didn't suffer from it). The price is expensive, but it is worth it because 2 meals are included, and they have great service. The staff is from Nepal so if someone comes here and expects Japanese, they may be disappointed by that. But in fact, this is way better as they don't have those strict Japanese traditions and are more flexible for guests. The atmosphere and hospitality make you feel like you are at home. There are 2 buildings and I was in the second building that has a big onsen. The names of guests are written on a board, so you get a feeling they were waiting for you. I was checking in a few minutes after check-in hours (18:06 or so), so I was nervous. Fortunately, I didn't have any problems with that. Also, I didn't expect any meal for dinner because of my previous bad experience with the Japanese staff. And then I was surprised when the owner said that the dinner time starts at 6 PM! So I had the meal after 30 minutes. This is really convenient for tourists because you can see Hakone and come to the hotel on the last train from Gora station (that's what I did) and then you will have a great dinner! After I finished the meal, they gave me a dessert! Overall, it felt like a regal banquet. I really like it! After that it was already dark, so I walked around the hotel and took pictures. It looks nice and comfortable. Then I needed a rest before the public bath. The owner said I can use onsen any time I want, it is 24 hours open. I didn't check that though I used it 10-11 PM. There are 2 pools with serum and some minerals from the volcano. The pool inside is hotter and more comfortable. The pool outside is almost body temperature. Actually the water from the spring is hotter, but the water temperature in the pool decreased. There were private baths, but I was tired and didn't go to check them. After you finish bathing, you can drink cool water from the cooler near the entrance. The breakfast that was included in my plan and the staff again pleased me with that. I like the variety and quality of the food. After checking-out I had a free transfer to the train station. So, I had a wonderful experience with this hotel, and it is one of the reasons I want to visit Hakone again. Thank you very much!!!