Hotel Mesra Haiwan Peliharaan di Florence

Hotel was charming and lovely with the most comfortable bed and pillows for a perfect night’s rest after a day of exploring. It came with all the room amenities one could possibly need (water and coffee pods were always replenished, toothbrushes and toothpaste were there even without us having to request etc) and there was AC - something less common in Italian hotels, it seems. Service was excellent. In particular, Sergio was extremely kind and helpful throughout our stay, especially when we had trouble navigating our car through the narrow streets of Florence with poor Google Maps directions. He got someone to help guide us to the hotel, before helping to valet park our car at a nearby garage. Sergio also took extra care to make sure our stay was wonderful, always offering to go the extra mile with a smile. The hotel location was also very convenient, with everything worth visiting/ seeing within 400-500m. Would 100% stay at this hotel again the next time we are back in Florence!

A Tuscan escape, private villa style experience, great service, very attentive and extremely pleasant staff, great breakfast, lunch and dinner, beautiful pool, landscape, views of hills and city of Florence. Need a car to be able to go anywhere, or be willing to be a bit adventurous and take a public bus that stops nearby on the highway and requires a bus change to go to Florence, but on the way back goes directly to the resort from Florence (you need to learn the name of your stop and tell the bus driver to stop there, as busses only stop if they see people waiting at the stop or if a ypassenger requires it). The busses run every 20-30 min according to the time schedule (you will be given it) and take about 10-15 min to get to and from Piazza dela Liberta in Florence (look it up on Google map). Taxis are always available, will cost about €30 per trip (10-15 min ride). Remember, this is a villa style resort outside of Florence. It was beautiful, we loved it.

It's not far from the train station, and the location is good. The room was quite clean. There are no staff working here, so check-in is self-service. The signal reception is slow, the procedures are complicated, and it needs to be done online. Because a city fee was required for check-in, they sent me a link via email asking me to enter my personal information. I paid via PayPal using my credit card information. After the trip, I discovered that my credit card had been fraudulently used. This was the only time I used this credit card to pay by entering my information during the entire trip. While it's unclear how my information was leaked, or It may also be leaked through some free WiFi networks. I urge everyone to be careful when making payments. Use more secure payment methods.

Had an amazing 6 night stay at The Hoxton. A great location, only 10 mins walk out of the tourist area, the bed was comfy, shower was amazing and those bath towels - so warm and fluffy! Highlights included - 1. The breakfast which included a choice of eggs and sides and a buffet of continental meats, bagels, croissants, fruit, cereal, yoghurts, cakes, juices and of course coffee. Although the buffet offering is not huge, I thought everything was well curated, high quality, held its place (pictured - the poached eggs with the works) and every morning seeing Francesco's friendly face was amazing. 2. Front desk/reservation service and help - every request was answered quickly and efficiently with a fast checkin/checkout. thanks for answering all my questions Virginia. The thing I didn't enjoy so much was the Trofie pesto pasta at Alassio - a bit bland and the pesto didn't quite hit the spot for me.

ホテルのスタッフの方々はとても親切でした。 イタリア語も英語も話せない私達に、日本語訳してプリントアウトしてくれました。 タクシーの手配や美味しいピザ屋さんを教えてくれたり、とても素敵なスタッフでした。

Pros: great location, just a few steps from a few must see of the city. Cons:the noise of morning workers cleaning or making deliveries in the morning (7-8am) and tourist making their way through the alleys and streets to or from hotels, bar, etc. will carry to tour room... maybe disrupting your sleep. Also, if you're going to arrive after the reception closes it can get tricky or stressful as you have to reach out an on-call reception person (in my case it took 3 dials in to hear from them, I got delayed 20min. on the road and the person left and have to call again). The lock of my room and for the constant slamming of doors rooms seem to be a bit tricky to operate. Finally, the safe in my room was looked at my arrival, so I couldn't use it. Not the best value and wouldn't recommend it.

The hotel is located near Central Station, just a 5-10 minute walk away. Across a small path from the hotel is the Central Market, and it takes about 20 minutes on foot to reach the Florence Cathedral (Duomo), the historic old town, and the museum. The rooms are clean and quiet. Highly recommended!

I booked single room but the space was too small so I upgraded to double room. The location is strategic and easy to access to the places I wanted to visit. Overall good stay and comfortable.

Great location - quick walk to il Duomo/Uffizi and S Marco public transport stops are right outside. The room was very clean and staff were friendly and helpful. Would book again :) Rooftop also has a great city view

The food, people, and location are really nice. However, the facilities are old. The door frame of the toilet suddenly dropped off and nearly hurt my friend. I hope they can improve them. Also, it is very safe for ladies to stay. The location is quiet and safe even at night. Although there isn't any elevator, the staff are friendly to help you to put your luggage to your room.