Hotel Mesra Haiwan Peliharaan di Florence

Hotel was charming and lovely with the most comfortable bed and pillows for a perfect night’s rest after a day of exploring. It came with all the room amenities one could possibly need (water and coffee pods were always replenished, toothbrushes and toothpaste were there even without us having to request etc) and there was AC - something less common in Italian hotels, it seems. Service was excellent. In particular, Sergio was extremely kind and helpful throughout our stay, especially when we had trouble navigating our car through the narrow streets of Florence with poor Google Maps directions. He got someone to help guide us to the hotel, before helping to valet park our car at a nearby garage. Sergio also took extra care to make sure our stay was wonderful, always offering to go the extra mile with a smile. The hotel location was also very convenient, with everything worth visiting/ seeing within 400-500m. Would 100% stay at this hotel again the next time we are back in Florence!

It’s a bit away from city centre but very nice rooms with kitchen. There is a nice outdoor swimming pool and the heating system will be installed soon. Good public transportation to Florence. Very nice people. Please make sure to book the table for dinner to avoid disappointment since there is no other restaurant nearby in the walking distance.

Had an amazing 6 night stay at The Hoxton. A great location, only 10 mins walk out of the tourist area, the bed was comfy, shower was amazing and those bath towels - so warm and fluffy! Highlights included - 1. The breakfast which included a choice of eggs and sides and a buffet of continental meats, bagels, croissants, fruit, cereal, yoghurts, cakes, juices and of course coffee. Although the buffet offering is not huge, I thought everything was well curated, high quality, held its place (pictured - the poached eggs with the works) and every morning seeing Francesco's friendly face was amazing. 2. Front desk/reservation service and help - every request was answered quickly and efficiently with a fast checkin/checkout. thanks for answering all my questions Virginia. The thing I didn't enjoy so much was the Trofie pesto pasta at Alassio - a bit bland and the pesto didn't quite hit the spot for me.

It's not far from the train station, and the location is good. The room was quite clean. There are no staff working here, so check-in is self-service. The signal reception is slow, the procedures are complicated, and it needs to be done online. Because a city fee was required for check-in, they sent me a link via email asking me to enter my personal information. I paid via PayPal using my credit card information. After the trip, I discovered that my credit card had been fraudulently used. This was the only time I used this credit card to pay by entering my information during the entire trip. While it's unclear how my information was leaked, or It may also be leaked through some free WiFi networks. I urge everyone to be careful when making payments. Use more secure payment methods.

ホテルのスタッフの方々はとても親切でした。 イタリア語も英語も話せない私達に、日本語訳してプリントアウトしてくれました。 タクシーの手配や美味しいピザ屋さんを教えてくれたり、とても素敵なスタッフでした。

Pros: great location, just a few steps from a few must see of the city. Cons:the noise of morning workers cleaning or making deliveries in the morning (7-8am) and tourist making their way through the alleys and streets to or from hotels, bar, etc. will carry to tour room... maybe disrupting your sleep. Also, if you're going to arrive after the reception closes it can get tricky or stressful as you have to reach out an on-call reception person (in my case it took 3 dials in to hear from them, I got delayed 20min. on the road and the person left and have to call again). The lock of my room and for the constant slamming of doors rooms seem to be a bit tricky to operate. Finally, the safe in my room was looked at my arrival, so I couldn't use it. Not the best value and wouldn't recommend it.

Charming little hotel just a short walk away from Firenze Santa Maria Della Novella station and close to all the main attractions. Friendly and professional staff, clean rooms, everything worked great. Nice breakfast. Would stay again.

Room is decent, spacious and will a pretty good view, free bottle water and free mini bar. Owner is supper nice and kind, supper convenient to the mark and just around 5 minutes walk to Florence City Center. Will definitely cone back again 😊

We had a fabulous stay in Florence and the hotel’s location near the train station was fantastic both for when we arrived and departed (by train) but also for the three different tours we went on. The reception staff were very friendly and welcoming, making us feel like family, the breakfast was substantial with plenty of options, and the tiny lollies at the front desk were a sweet bonus. Would definitely recommend!

Nice stay for its price. Though located not in the city center, just in 5 mins walk is a tram station which takes you to the center in 15 mins (1.7 eur). The district is calm and seems safe. No big supermarkets around, so I bought everything needed near Train station in the center. My room was small but quite clean. Air conditioning didn't work the first days, but it was warm in the room. When it was repaired, it became better, ofc. Hot water available, only last night it was warm, not hot. Stable wifi, my room was on 2 floor of another building. Cleaning every day. Staff at the reception was very nice and gave me a cup & hot water upon request! Appreciate your hospitality a lot. Negative side: I could easily hear everything that was going on in the nearest rooms & the corridor, so it disturbed me at night. And marvelous breakfast! Eggs, cheese, ham, fruit, and omg pastry....whish they didn't show me these croissants! I wanted to taste them all...