Cari Hotel Indah di Marrakech

"Actually is a nice hotel but lack of maintenance, I booked 2 rooms with my family… my shower room, the water was leaking into my bedroom… And it seems the hotel really lack of maintenance… the aisle, the wall and the cleanliness… And the bad thing was… the staffs and the lady manager argued with my wife about umbrella 😖😖😖 Need more training 🥴 And the scrambled egg ham and cheese breakfast so bad taste 😣😣😣 The hotel no air con during the winter… air con only when summer time… and we have to open the window to get the air cool and the noisy sound outside the window makes us couldnt sleep well… Idk why Christiano Ronaldo want to be the partner of this hotel…🙄🤥🤪🙄🤥🤪 Rooms: 2/5 | Service: 2/5 | Location: 5/5 Food and drinks Bfast not nice especially the scrambled eggs"

"Good position, clean rooms, good breakfast nice staff. Quite noisy at night cause wooden doors slqmming and loud people in corridors but its okay."

"This hotel was amazing close to many places and a 5 minute walk to the train station. I highly recommend this hotel."

"Room was really nice with a particularly nice rooftop terrace. Zohair the driver that was organised was really second to none and hotel staff were friendly. Only hiccup was trying to organise a taxi at the end to another place, was same price as the airport despite being actually a 50MAD not 200 MAD trip as quoted; which I only realised cause it was 30 mins late so I sorted myself Otherwise pleasant stay if not a little overpriced."

"Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family"

"Nice location in the shopping street, safe and convenient for hanging around the tourist attractions. The staffs are very helpful and friendly."

"We arrived at night at Jnane Rihane Marrakesh, was received by a lovely young man abdul(not sure of spelling)He took time to explain everything, took us to the room and our luggage. This place is a wee gem beautiful full of plants flowers its a breath of fresh air in all the heat its calming, relaxing and peaceful. You have breakfast/ meals in the gardens which is amazing and chilled. Food and service is top notch, Morrocon breakie is a great start of the day. The pool which is beside the eating with enough space between is fantastic and open all times and an amazing large space jacuzzi space which comes on regularly perfect n a big plus. I will defos come back rooms are fab, spacious n great cooling system fab showers and toilet. The cleaners do a fab job and are very kind, very clean corners all round. This Riad has a beautiful museum a room you can just chill. Staff check on you to make sure you are well, we got complementary drinks/fruits on hot days and we got a treat lunch from Riad owner which was delicious. I will defos return n tell my family n friends coz the hospitality was wonderful. Ishmael thank you ,Mami and Hend just to mention a few thank you all."

"The hotel’s staff are friendly and welcoming. The location is perfect for taking a train since it’s 5 minute’s walk from the train station. The breakfast is the best that we have had among the hotels we stayed in Morocco. We’re happy to recommend the hotel to anyone who wants to visit Marrakech and takes trains."

"Fantastic experience staying at Riad Louaya. The staff were very welcoming, friendly and hardworking in taking care of us. Riad was also very quiet and breakfast was fantastic!"