Hotel Dengan parking di Hainan, China

Unfortunately, the reception experience was very bad. The receptionist was not cooperative, her style was inappropriate, and she did not seem to be good at using the system or computer well, which caused a delay of my procedures for about 15 minutes. I was coming after a long and tiring journey, and I was expecting faster and more professional treatment. In addition, the room I received was not as clean as required, and this worsened the experience in general. 👎🏼

The owners were very helpful , picked me up from Airport although they were not obliged to do so. There were good, cheap price street food choices 500m from hotel . I stayed here twice during two week visit, and they also provide 6:00am airport shuttle free of charge .

Hilton Wenchang offers an opportunity to discover another curious side of Hainan. We could see Wenchang Space Launch site directly from our balcony. The beach was nearby, and we watched sunrises and sunsets there. The swimming pool was spotless clean, although only one pool out of there was open due to a low number of guests. A couple scenic spots are very close too, about 10 min drive. There has been a delicious breakfast every morning. The staff was polite and helpful. Jason He helped us with multiple needs, such as ordering medicine, finding restaurants, and booking a shuttle bus to Wenchang railway station. The latter is free, just need to book it in advance for a certain time period.

KK. Kami menginap pada 17 Oktober 2025. Apabila tiba, kami dinaik taraf ke bilik (dari pemandangan taman kepada pemandangan laut) di tingkat 6. Air panas tersedia tanpa gangguan. Makanannya lazat, dengan banyak pilihan, termasuk masakan kebangsaan. Terdapat pacifier, kentang goreng, ubi keledek, jus, teh, susu, susu soya... banyak pilihan untuk kanak-kanak! Wanita pembersih, nombor 16, sangat baik; dia memastikan semuanya bersih, menawarkan petua berguna dan membantu. Bilik-bilik dibersihkan setiap hari dan menyediakan syampu, perapi, gel mandian, berus gigi, sebotol kecil ubat gigi, sabun dan topi mandi. Bilik kami termasuk selipar, jubah, peti keselamatan, TV dan SKALA! Cerek dengan cawan dan teh, peti sejuk (berfungsi dengan baik), dan tiada penyesuai diperlukan untuk kedai! Terdapat tuala pantai (biru) dan tuala hotel biasa (putih). Tandas boleh dilihat, tetapi terdapat tirai jika itu mengganggu anda. Tab mandi terletak di balkoni (tidak kelihatan dari tingkat satu). Pemandangan sangat cantik. Duduk pada waktu petang, makan atau minum, sememangnya indah! Kolam renang dibuka sehingga 11:00 malam di tingkat satu. Ia selesa, terdapat ikan (untuk kaki anda) berdekatan, air dibersihkan setiap hari, dan daun dibuang. Lif berfungsi dengan baik dan tidak terlalu sesak. Terdapat tempat letak kereta untuk moped (sangat mudah jika anda menyewanya dengan harga 50 yuan/hari). Ia terletak di kawasan yang baik dan selesa. Anda boleh pergi ke mana sahaja anda mahu. Laut dekat, 15 minit berjalan kaki jauhnya. Bas ulang-alik percuma beroperasi dari hotel secara berjadual, tidak perlu menempah. Kami menaikinya sekali untuk merasai cara ia berfungsi, tetapi kami menyedari anda juga boleh berjalan kaki untuk mengenali tempat itu dengan lebih baik dan melihat sesuatu. Terdapat banyak kedai kopi, restoran dan pasar raya (semua orang mempunyai menu dalam bahasa Rusia). Semua penduduk tempatan mengelilingi bandar dengan moped! Trafik sangat sesak! Kami hanya memesan teksi dua kali (melalui DIDI, 60-80 yuan untuk kad PREMIUM) pergi dan balik dari lapangan terbang. Meja penyambut tetamu di tingkat satu boleh membantu anda memesan teksi, menambah nilai akaun Alipay anda (ia diterima di mana-mana, tetapi tidak semua terminal menerima kad daripada Bank Pertanian Rusia), menerima wang tunai, memindahkan wang dan ada yang berbahasa Rusia. Ada yang berbahasa Inggeris. (Secara amnya, semua orang di bandar menggunakan penterjemah, dan ini tidak menjadi masalah.) Terdapat juga wakil agensi pelancongan di kaunter penerimaan tetamu yang boleh mengaturkan perjalanan ke luar bandar. Hotel ini bukan baru, tetapi ia dalam keadaan baik. Kelembapan adalah tinggi, begitu banyak perkara (seperti di bandar) mungkin kelihatan tidak sesuai. Sila ingat itu! Walaupun dengan semua ini dalam fikiran, kami menikmati penginapan kami.

This is one of the best hotel we have stayed so far in all my years travelling. Best view with ocean out of your balcony. A really good place to relax, chill with friends/family. Do not hesitate, just book this place when you come to Sanya. Customer service tip top. 5 stars. They will help you with anything you need. Excellent!! Will come back again next time.

I stayed at InterContinental Haikou Seaview for a day and had a great experience overall. The location is excellent, with close proximity to the seaside and nearby malls, making it very convenient for both relaxation and shopping. The room offered an amazing ocean view, which was definitely a highlight of the stay. The lobby has a very luxurious vibe and creates a strong first impression upon arrival. Check-in was smooth and efficient. Special thanks to Jade at the front desk, who ensured everything was in order and provided great service. Overall, a short but enjoyable stay, and I would definitely consider returning in the future.

I want to take this opportunity to share that this hotel has excellent service that went above & beyond. On the day I was checking out of Sofitel in the morning & moving to another hotel, I realised that I was missing one of my earrings. I informed Jerry at Reception about this & he immediately informed Housekeeper to look for it & took the particulars of my next hotel so he could send my earring if found. Soon after, he texted me to say they were not successful but they will continue to search, and they did. In the afternoon, Jerry called to inform me that they did manage to find my earring in the shower stall, and will send it to my current hotel within the day. I really appreciate their efforts in taking the matter seriously & not giving up after the first unsuccessful search. This is not the first instance that Jerry gave excellent customer service. When I first checked in, I had arranged for some online purchases to be delivered to Sofitel in advance but as I didn't have a local number, the couriers were not able to contact me. Jerry helped to contact the couriers & the packages were sent to the hotel within that day. It really meant a lot to me to have such helpful & reliable assistance for a first time traveler to Haikou. Thank you, Jerry! I also want to compliment Sofitel's breakfast & the service team there. The spread is very wide, and being there for almost a week, I really appreciate that they change some of the items so you get variety. And the staff are very attentive & helpful. Not only did they remember my coffee preference, they always bring me to my favourite table where I can enjoy the wonderful view. All in all, Despite the fact that the mall next to the hotel is like a ghost town with empty shops, Sofitel Haikou is a wonderful hotel that I would recommend to travelers.

前陣子來入住過，印象很好，這次過來出差，直接就定了這邊，發現還加裝了紗窗，可以無蚊蟲通風了，這次不是為了打卡景點而來，工作閑暇之餘衹想在老街區走走逛逛，查攻略發現這邊一堆老字號美食店，自己一人出差剛好不想去餐廳吃正餐，就把這附近的當地特色美食店大致逛吃了一遍，什麼蒜香炸雞翅、蝦餅、胡辣湯、海南粉、糟粕醋、老鹽檸檬茶等等，在這附近都能找到海口數一數二的老字號店鋪。且雖然這次來第二天是陰天，但是反倒相對涼爽，感受到了另一種旅行的節奏，走在老街上有陣陣微風，拿着老鹽檸檬茶慢悠悠的逛，一邊吃着小吃，就很有慢生活的感覺，蠻愜意～另附上抵達當天的日落視頻～好看極了～

This hotel is located 10 minutes by car from the airport and 30 minutes from the city centre. It offers a free shuttle service to/from the airport and Meilan train station. The first floor offers a beautiful library space where you can read and have a rest. The rooms are comfortable and spacious. The breakfast offered is not varied and a bit bland; however, the staff is helpful and friendly.

Hotel vibes were as expected of a 5 stars hotel. Ambience was great. Clean. And smelled great! Room was excellent and big. Bathtub however had some leaking issues which made the toilet floor wet and hazardous. Other than that, the room was excellent. Hotel breakfast was sub-standard though choice of food was mediocre and below expectations for taste and variety. View at the restaurant however was great as it was located on level 33 of the hotel.