Hotel Dengan parking di Southland, New Zealand

We booked two rooms together, but were assigned separate chalets in Luxmore and Acheron. The locations of each chalet were quite confusing, even though a paper road map was provided. There were no clear road signs showing directions to each chalet, which made it difficult to find our rooms. As a result, we had trouble locating them each time. As this is a shared kitchen and bathroom facility, towels and utensils were not provided. We had to purchase these items from the front counter. It would be helpful if this could be clearly communicated in advance so guests can come prepared.

excellent hotel. great location, nice setup and facilities. service is poor. poor checkin process and poor service at the bar. it is funny that i asked the reception about what activities are available and she said go and google it

We only stayed one night and arrived late. First thing we noticed was how clean the room was - we have stayed in hotel rooms 100s of times and this one was up there with the best for how clean it was. Room layout was excellent and service great. We would definitely stay again.

We had a great stay at Kingsgate hotel in Te anau. We were greeted with cheerful manager and check-in was smooth. The location is great as it is right opposite lake and it is about 2.5 hrs from Milford sound. The room was spacious and nice. Did not get to try their dinner or breakfast. Would have preferred if the bathroom had some ventilation as it could smell for some time. Would definitely stay there again in future.

Please inform customers before you change the rooms for them. I had booked mine for the bath, then you gave me a different room on arrival, not even explaining why you had to change the rooms. So I had to see staff at the reception again after checking to sort it out. In the end, i got the room with the bath.I am sorry to say that your place smelt musty that is not right for accommodation for the health and safety reasons. I have also found mould in the bathroom you might want to look at. Hope all gets sorted soon. Thanks. Best.

Not quite the usual hotel you would find but certainly quite a unique experience. The property offers kitchen for you to cook and shared bathrooms.

The motel is located directly in front of the lake, it offers a great view from the rooms. There are also deck chairs and tables where you can have your meals there while looking at the lake. Room is very clean and spacious. I will definitely come back again.

This place is the best I've stayed during the trip. You can definitely tell the owner cares about their guests. They left a light on and heater up for us when we arrived late. Nice and warm as soon as we got there. Yes we will be back in the future.

There's a laundry machine that is free for guests to use! Nothing else much to shout about. But it's clean, convenient and the free milk and usage of laundry machine is much appreciated.

nice place highly recommended nice place highly recommended nice place highly recommended