Hotel 3 Bintang di Brabant Flanders, Belgium

Booked this to catch my flight for the next morning, nothing less than what was expected, clean room, friendly staffs and most importantly free transport to and from airport, will consider this hotel again for convenience.

So, if you have any allergies best avoid this hotel, they have no care for anyone with allergies. I am a celiac, on my first day we got there we were all informed the restaurant was on a small menu due to staff issues, so there was nothing at all for me on this small menu (I have come to expect this) what I didnt expect was to be totally ignored at breakfast. I took a sign that explained my allergies in the local dialect, I took 3 different cards to avoid any issues. I gave the sign to the receptionist who took me to the breakfast buffet and said there was nothing for me. Come the 2nd day, I did the same as the receptionist was different, he took the sign to the chef who informed him there was nothing they could make me. So at €120 a night for bed and breakfast, I couldn't have any breakfast, 3 nights I stayed and I didnt have a single item of food from the hotel. I asked to speak to a manager who obviously ignored me as she didn't want the hassle. When I got home I emailed the company who own ibis (it was a pain to find an email in the first place) they said it wasn't correct and would email the hotel to investigate the issue. After 2 days I get an email back from the manager of the hotel, the email said there was actually something I could eat bar the ham and cheese her receptionist stated. She also explained there was no cross contamination even though I was watching her staff contaminate all the food she claimed I could have. I emailed back and obviously she couldn't be bothered to reply. I tried to email the initial company who now ignored me and refuse to solve this issue. I have never experienced anything like this before, I had nothing to eat for breakfast and as we were on the spa f1 trip when we all got to the track again there was nothing for me so I ended up loosing alot of weight due to this. At €120 a night its ridiculous to think there was no breakfast for me, its even worse to think the hotel refused to dp anything about it. They have a sign above the buffet that had all the allergies on it but clearly this is just a facade as if you ask the staff they have no clue and just stand there going well you can't have any food, it's a shame. Please bare in mine this hotel is in the middle of an industrial estate and there are no other restaurants or takeaways nearby so if you can't eat at the hotel you have to travel to Brussels to get something. So the hotel its self. As stated the staff are all useless and have no care whatsoever The room was small, cold, dirty and unsuitable. There was no safe, the tv didn't work, the window wouldn't close properly, the room was always cold but they provided massive duvets to counter this. One night at 4am there was some kid in the hall having a shouting match with himself, this wouldn't have been the hotel's issue, but I was the first room on the ground floor next to reception, so when this guy was shouting and waking up the whole hotel, he was 5meter away from the receptionist who didn't do any

I stayed at the Best Western Hotel Brussels South when returning from Austria on a coach trip. From the outside none of us were impressed, the building looks very austere, but on the inside it has been done up to a very high standard. The member of staff on during the evening was rather rude, but the morning staff were excellent. The room was clean but had some wear and tear showing. The TV had BBC1 and BBC2 listed as available channels but didn't work when I was there, but did have some random English language channels if you absolutely needed them. The room had plenty of charging points, with 1 USB charger under the TV. The bathroom seemed very new, but the shower head was at a fixed angle which meant a lot of spray went straight onto the bathroom floor. Even arriving latish at night the shower had very good water pressure and heated up quickly. The bed was comfortable, but was two singles pushed together so I did find I graviated to the dip between them. The pillows were fine, not the best but also not the worst. Breakfast here was a little choatic, but not as bad as in another Best Western I stayed in. This hotel had a number of coach trips in, and each was given their own time for breakfast - unfortunately some of the later coaches arrived at the first sitting, so the staff did have to rush around to ensure the food was kept fully stocked, but did so with a very friendly manner - especially considering the way some of the travellers spoke to them. Location wise this hotel is about 2 hours from the ferry at Dunkirk, there aren't really any amenities nearby, but there are two service stations close by if you wanted some food in the evening. I'd certainly consider staying at this hotel in the future, more likely on a weekday when there are no coach trips.

As a regular visitor to Campanile in Vilvoorde I can only say that the food was magnificent. I stay in Campanile every couple of months for business and when Elvira is cooking in the kitchen the food is always amazing The hotel rooms could do with a a refurb and new mattress but the staff are always welcoming and make the stay enjoyable. Speacial mention to Danson and Lorena

Excellent service, specially from the front desk! Clean! Had a greta sleep. I missed my flight and hotel was just want I need at the time. I recommend this hotel to anyone who need to be close to the airport

فندق جميل وخدماته مميزه اقمت فيه عدة ليالي ووجدت تعاون من الموظفين والفطور كان متنوع ومقبول والاقامه مقبوله لكن الغرفه صغيره ولكنه بعيد عن اماكن التسوق وتحتاج الى تاكسي للوصول الى هذه الاماكن لمن لايعرف استخدام الباص او الثطار

Das Hotel liegt nahe der Autobahn und ist gut zu finden. Von außen sehr stylisch anzuschauen. Ein kleiner Shop sowie Starbucks und BurgerKing sind angegliedert. Alles war sauber, die Service-Personen waren freundlich. Man sprach Englisch. Einziges, aber gravierendes Minus-die Klima-Anlage, also kein Fenster, was man hätte öffnen können. Geht gar nicht für Klaustrophobiker und Personen, die sich bei Klima-Anlagen leicht erkälten. Der Preis geht allerdings in Ordnung. Auch ist das Hotel barrierefrei, also auch geeignet für Rollstuhlfahrer.

I have stayed in the IBIS Leuven Centrum on business several times. The location is central, within walking distance from the train station and the town, along with the business district. The rooms are not large, but are a good size for a short stay in the heart of the beautiful city of Leuven. Basic and sleek design meets exceptionally clean presentation, and the service is excellent - friendly housekeepers too, and their standards are high. Breakfast is very good, particularly for the price point. The hotel itself is not noisy, but people coming and going can be heard (particularly if they are speaking loudly) and it is possible to hear the TV's from other rooms if their volume is on high, nevertheless the beds are VERY comfortable and I have always slept well here. I look forward to returning on my next trip.

I spent 4 nights, the location of the hotel was great 2min walk from the train station and 17min to the tourist area. The room was spacious and clean. No slippers or shower cap , hand gel and shampoo were almost empty, no refill of paper towel. the water was provided only for the first day The hotel accepts only payment with card

We were 6 adults staying at the Lodge for a weekend to visit Leuven. The rooms were above the reception area and check in was very straight forward. We enjoyed an excellent breakfast with lots of variety. The staff were also very helpful in the bar area in the evenings. The hotel is a 25/30 min walk from the Oude Markt which was ideal for us. I would certainly recommend this hotel to others.

Booked this to catch my flight for the next morning, nothing less than what was expected, clean room, friendly staffs and most importantly free transport to and from airport, will consider this hotel again for convenience.

So, if you have any allergies best avoid this hotel, they have no care for anyone with allergies. I am a celiac, on my first day we got there we were all informed the restaurant was on a small menu due to staff issues, so there was nothing at all for me on this small menu (I have come to expect this) what I didnt expect was to be totally ignored at breakfast. I took a sign that explained my allergies in the local dialect, I took 3 different cards to avoid any issues. I gave the sign to the receptionist who took me to the breakfast buffet and said there was nothing for me. Come the 2nd day, I did the same as the receptionist was different, he took the sign to the chef who informed him there was nothing they could make me. So at €120 a night for bed and breakfast, I couldn't have any breakfast, 3 nights I stayed and I didnt have a single item of food from the hotel. I asked to speak to a manager who obviously ignored me as she didn't want the hassle. When I got home I emailed the company who own ibis (it was a pain to find an email in the first place) they said it wasn't correct and would email the hotel to investigate the issue. After 2 days I get an email back from the manager of the hotel, the email said there was actually something I could eat bar the ham and cheese her receptionist stated. She also explained there was no cross contamination even though I was watching her staff contaminate all the food she claimed I could have. I emailed back and obviously she couldn't be bothered to reply. I tried to email the initial company who now ignored me and refuse to solve this issue. I have never experienced anything like this before, I had nothing to eat for breakfast and as we were on the spa f1 trip when we all got to the track again there was nothing for me so I ended up loosing alot of weight due to this. At €120 a night its ridiculous to think there was no breakfast for me, its even worse to think the hotel refused to dp anything about it. They have a sign above the buffet that had all the allergies on it but clearly this is just a facade as if you ask the staff they have no clue and just stand there going well you can't have any food, it's a shame. Please bare in mine this hotel is in the middle of an industrial estate and there are no other restaurants or takeaways nearby so if you can't eat at the hotel you have to travel to Brussels to get something. So the hotel its self. As stated the staff are all useless and have no care whatsoever The room was small, cold, dirty and unsuitable. There was no safe, the tv didn't work, the window wouldn't close properly, the room was always cold but they provided massive duvets to counter this. One night at 4am there was some kid in the hall having a shouting match with himself, this wouldn't have been the hotel's issue, but I was the first room on the ground floor next to reception, so when this guy was shouting and waking up the whole hotel, he was 5meter away from the receptionist who didn't do any

فندق جميل وخدماته مميزه اقمت فيه عدة ليالي ووجدت تعاون من الموظفين والفطور كان متنوع ومقبول والاقامه مقبوله لكن الغرفه صغيره ولكنه بعيد عن اماكن التسوق وتحتاج الى تاكسي للوصول الى هذه الاماكن لمن لايعرف استخدام الباص او الثطار

Excellent service, specially from the front desk! Clean! Had a greta sleep. I missed my flight and hotel was just want I need at the time. I recommend this hotel to anyone who need to be close to the airport

Very clean and very nice people. Good breakfast in the morning. Family feeling like, it is not în the center of a big City so it is quiet. If you want to go visit Brusselles you have many options - bus, trains, taxi, etc.

Booked this to catch my flight for the next morning, nothing less than what was expected, clean room, friendly staffs and most importantly free transport to and from airport, will consider this hotel again for convenience.

فندق جميل وخدماته مميزه اقمت فيه عدة ليالي ووجدت تعاون من الموظفين والفطور كان متنوع ومقبول والاقامه مقبوله لكن الغرفه صغيره ولكنه بعيد عن اماكن التسوق وتحتاج الى تاكسي للوصول الى هذه الاماكن لمن لايعرف استخدام الباص او الثطار

Very clean and very nice people. Good breakfast in the morning. Family feeling like, it is not în the center of a big City so it is quiet. If you want to go visit Brusselles you have many options - bus, trains, taxi, etc.

Das Hotel liegt nahe der Autobahn und ist gut zu finden. Von außen sehr stylisch anzuschauen. Ein kleiner Shop sowie Starbucks und BurgerKing sind angegliedert. Alles war sauber, die Service-Personen waren freundlich. Man sprach Englisch. Einziges, aber gravierendes Minus-die Klima-Anlage, also kein Fenster, was man hätte öffnen können. Geht gar nicht für Klaustrophobiker und Personen, die sich bei Klima-Anlagen leicht erkälten. Der Preis geht allerdings in Ordnung. Auch ist das Hotel barrierefrei, also auch geeignet für Rollstuhlfahrer.

I spent 4 nights, the location of the hotel was great 2min walk from the train station and 17min to the tourist area. The room was spacious and clean. No slippers or shower cap , hand gel and shampoo were almost empty, no refill of paper towel. the water was provided only for the first day The hotel accepts only payment with card

I have stayed in the IBIS Leuven Centrum on business several times. The location is central, within walking distance from the train station and the town, along with the business district. The rooms are not large, but are a good size for a short stay in the heart of the beautiful city of Leuven. Basic and sleek design meets exceptionally clean presentation, and the service is excellent - friendly housekeepers too, and their standards are high. Breakfast is very good, particularly for the price point. The hotel itself is not noisy, but people coming and going can be heard (particularly if they are speaking loudly) and it is possible to hear the TV's from other rooms if their volume is on high, nevertheless the beds are VERY comfortable and I have always slept well here. I look forward to returning on my next trip.

工作人員人非常好。房客之間有交流的機會。外語不好的人估計會遇到麻煩。隔壁有個洗衣房，在那裡洗7.5kg的衣服5.5歐。乾衣機每5分鐘0.8歐。

We were 6 adults staying at the Lodge for a weekend to visit Leuven. The rooms were above the reception area and check in was very straight forward. We enjoyed an excellent breakfast with lots of variety. The staff were also very helpful in the bar area in the evenings. The hotel is a 25/30 min walk from the Oude Markt which was ideal for us. I would certainly recommend this hotel to others.

We hadden een grote studio met 4 echte bedden en een bedbank die we niet gebruikte. De bedden waren prima. En we verbleven in studio 409. De kitchenette heeft een koelkast, twee elektrische pitjes en een waterkoker. Helaas geen koffiezetapparaat. De badkamer heeft een fijne inloopdouche, wastafel en toilet. Jammer dat het toilet in zo’n groot appartement in badkamer zit. En er was een inloopkast. Alles is duidelijk stevig gebruikt en zou wel een opfrisbeurt kunnen ondergaan. De studio was netjes bij aankomst. Wat wel bizar is is dat de receptie echt pas klokslag 15.00 open gaat. De ligging inde stad is natuurlijk helemaal top. Eigenlijk zou ik 3.5 bolletjes willen geven maar dat kan niet.

De kamers zijn netjes maar piepklein. Voor die prijs verwacht je iets meer ruimte. Wij zaten er op frisse en regenachtige dagen maar ik vraag me af wat een broeikast het er moet zijn op echt warme dagen. Een raam open zetten is geen optie want ongeacht welk uur van de nacht, altijd is er lawaai op straat. Het ontbijt is karig. Daar wordt duidelijk op beknibbeld. Nog nooit zo een slecht roerei geëten. Smaakt naar niets.....wellicht van eierpoeder gefabriceerd. Broodjes kwamen niet van de bakker maar vanuit de diepvries opgewarmd in de oven. Maar één soort koffiekoeken die wellicht al diverse malen werden opgewarmd. Weinig keuze in broodbeleg...hesp, salami en kaas. Dat was het. Te zurig smakende koffie. Kortom, een ontbijt te schraal voor de 185 euro die je betaalt voor een overnachtig. Dan zwijg ik nog over de ongezellige ontbijtruimte waar totaal geen moeite is gedaan om die wat warmer aan te kleden. De betrokkenheid van het personeel is zeer matig. Weinig gemotiveerd. Eén klein voorbeeld (of beter twee), op het moment dat de ontbijtzaal volloopt gaat de ”ontbijtzaalverantwoordelijke” doodgemoedereerd samen met de receptionist een sigaretje roken op straat, de gasten aan hun lot overlatend. Bij het afrekenen bij vertrek zit de receptionist languit met zijn voeten op tafel achter de balie, ijverig tokkelend op zijn smartphone. Wij waren eerder al in een hotel van de Lodge-groep ( 'Herenmolens in Aarschot) en daar werden we met dezelfde desinteresse van het personeel geconfronteerd. Eén goede raad : zoek je een hotel in Leuven in deze prijsklasse, ga dan naar het Begijnhofhotel waar men weet wat klantvriendelijkheid is. En mijd hotels van de Lodge-groep.

The breakfast was excellent and the accommodation was comfortable