Hotel 3-Bintang di Brunei-Muara, Brunei

Located near Jame Asr Hassanil Bolkiah mosque. There are a convenience store, laundromat, and restaurants on the premises. There are many restaurants and a supermarket within walking distance. I booked a “dorm” room which is a private room with shared bath/toilet and kitchen. The washing machine and fridge is shared with other guests staying at surrounding rooms. The rooms have basic furnishing and don’t have a mirror or table. You only get a bed, closet, and TV.

First in mind: room air temperature was too chill, freezing, despite the fan is off, and temp control set to highest (30°C). I am working in computer industry, and 16°C is the ideal temperature for computer room, but not for human. During the stay, never warmer than 15°C. If I didnt heat fill bath tub with hot water, room temp would stay at around 11-13°C Good things: - location near the Mall, many resto around - spacious room Immediate improvement needed: - aircon temperature should be adjustable, able until 25°C. - toilet amenities: cotton buds Further improvement needed - toilet amenities, shaving kit, comb, higher quality of tooth brush - additional door lock of chain type - additional electric socket outlet near bed, of the international type - key-secured access lift - removal of big TV cabinet - list of hotel properties in room - bigger swimming pool

An overnight stay in preparation for an early morning flight from the nearby airport. On arrival the allocated room had not be prepared or cleaned which, involved a wait whilst another room was found. The new room has only one serviceable lamp, but it was getting late and this was accepted. Restaurant was closed and no food available. A shower caused the bathroom to flood, wetting all the towels. Room very warm. No response the thermostat. Checkout involved a long confusing walk and several floor changes to achieve. The receptionist asked for our room number, he then denied that our room existed. A photo of the door (with number) didn’t seem to help. Now somewhat disenchanted with the whole experience I tried to exit the hotel only to find that the doors were locked for another 2 hours! None of the staff seemed to know how to get out. Some improvisation and use of the fire doors eventually allowed escape. Not good, not good at all. A building designed by a Stalinist era brutalist, let down even further by a management who have at best a tenuous grip on the hospitality industry.

The free transport option offered on arrival at the airport was a very appealing aspect at this hotel and it was seamless when arriving late at night. The city’s roads were deserted so the journey didn’t take long and the welcome from the reception was superb, feeling so friendly and more like arriving into someone’s home than a hotel. It may feel a little tucked away and at times more of a business office location, but it was the ideal spot for a short break in the city and all the main sights are easily walkable. There’s two buildings for the accommodation and mine was on the second floor in the alternative building. There is a decent lift as well as stairs available to use and the room itself was a good enough size. It was a little basic and functional, but with the prices charged I can’t complain. Be sure to close the blind in the shower at night else the glass door allows the morning sun throughout the whole room, but the air-conditioning worked well, there’s plugs by the side of the bed and a decent enough desk for doing any work. The TV was small and there isn’t a huge amount of storage but everywhere at least seemed very clean. Noise from outside was minimal, given the hotel is tucked away in it’s own carpark, although it was possible to hear water running throughout the building from other rooms throughout the night. Breakfast continued the friendly ‘home run’ affair and was quite nice. There’s a decent number of hot dishes on the buffet and the live omelette station is a good touch. Again all the staff are super welcoming and can’t do enough to help. There’s a mix of tables with many suitable for large groups as well. I can’t comment on their evening offering since it was closed for a private function. If you’re looking for the height of luxury and modernness you’ll be disappointed, but for a clean comfortable room, in a great location with welcoming atmosphere, certainly consider it - I will be again and it’s brilliant value.

Absolutely magnificent! A special thanks to Rophiyah. From the time you walk into the hotel to the time you leave, they are all smiles and go the extra mile. I have never seen a country like Brunei where every single person is so hospitable and friendly. Thailand the land of smiles? I think not. Brunei definitely is. Great clean hotel in such a central location. The room has everything you need. Good AC, hot water and comfortable bed. I will definitely be back.

У нас не было выбора, потому что в связи с каникулами все другие отели были забиты. Хочу сразу сказать, что персонал очень старался, но из этого барака нельзя выжать больше, чем есть. Номера очень маленькие, я смотрел даже люксы, но и там места немного. Пришлось согласиться с двумя соединяющимися комнатами. Лифта нет, есть шикарная лестница, словно принесенная из отеля получше. В коридорах жара, потому что кондиционеры выключены в целях экономии. В комнатах кондиционеры пришлось гонять весь день, чтобы они хоть как-то охладили воздух, еле живые. Но это еще ерунда. Самое ужасное - это кровати! Они настолько твердые, как если бы вы лежали просто на фанере. Жена хотела сбежать обратно домой уже после первой же ночи в отеле, но я уговорил ее поменяться кроватями, что, впрочем, мало помогло. В санузле одной комнаты не было горячей воды, а во второй лейка душа была повреждена и брызгала во все стороны. Сотрудник отеля позвонил ночью и предупредил, что мы забыли выключить свет в машине, я вышел и выключил, спасибо ему, иначе бы утром не завел. Парковка была все время забита, и менеджер отеля поставил нашу машину на ВИП место прямо перед входом. Повторюсь - персонал великолепный, добрые и отзывчивые люди, но сам отель очень устал. Найдите другое место, если возможно, за эту цену обычно большой выбор.

Nice affordable hotel above a small shopping complex. Cleaned room with a nice view. Provide simple amenities needed. Room come with breakfast. Not really varieties but enough to make you full. Swimming pool and mini gym are also provided. Only downside is the limited number of tv channels

Abdul Razak Hotel Apartments is a very excellent option for the travelers who prefers to stay in a convenient but relatively quiet place. Also, the facility and the staff are superior to make sure your stay will be pleasant while you visit Bandar Seri Begawan :)

The hotel spontaneously organised an aurport transfer for me which i really appreciated. The room was dpacious and provided the usual: tv, hairdryer, fridge, complimentary water, kettle, aircon. The furniture deciration is a bit sp**** and could fo with a makeover. Upon arrival the toilet flush was broken and needed to ve fixed and I never got the shower to be hot. The staff was very friendly and helpful. i booked a small boat tour which did not deliver what was mentioned, e.g., instead of 2 hours it lasted only for 1 h 15min and there was no packed food or water as mentioned in the hotel brochure. The breakfast buffet was large and offered many local specialities. The location was central and there were many restaurants & minimarkets around. ＞＞ a bit unprofessional in regard to the advertised boat excursion

Located near to many restaurants and attached to Ayamku Restaurant. Room is clean and nice but the water heater not hot enough. Overall, great stay.

Located near Jame Asr Hassanil Bolkiah mosque. There are a convenience store, laundromat, and restaurants on the premises. There are many restaurants and a supermarket within walking distance. I booked a “dorm” room which is a private room with shared bath/toilet and kitchen. The washing machine and fridge is shared with other guests staying at surrounding rooms. The rooms have basic furnishing and don’t have a mirror or table. You only get a bed, closet, and TV.

The free transport option offered on arrival at the airport was a very appealing aspect at this hotel and it was seamless when arriving late at night. The city’s roads were deserted so the journey didn’t take long and the welcome from the reception was superb, feeling so friendly and more like arriving into someone’s home than a hotel. It may feel a little tucked away and at times more of a business office location, but it was the ideal spot for a short break in the city and all the main sights are easily walkable. There’s two buildings for the accommodation and mine was on the second floor in the alternative building. There is a decent lift as well as stairs available to use and the room itself was a good enough size. It was a little basic and functional, but with the prices charged I can’t complain. Be sure to close the blind in the shower at night else the glass door allows the morning sun throughout the whole room, but the air-conditioning worked well, there’s plugs by the side of the bed and a decent enough desk for doing any work. The TV was small and there isn’t a huge amount of storage but everywhere at least seemed very clean. Noise from outside was minimal, given the hotel is tucked away in it’s own carpark, although it was possible to hear water running throughout the building from other rooms throughout the night. Breakfast continued the friendly ‘home run’ affair and was quite nice. There’s a decent number of hot dishes on the buffet and the live omelette station is a good touch. Again all the staff are super welcoming and can’t do enough to help. There’s a mix of tables with many suitable for large groups as well. I can’t comment on their evening offering since it was closed for a private function. If you’re looking for the height of luxury and modernness you’ll be disappointed, but for a clean comfortable room, in a great location with welcoming atmosphere, certainly consider it - I will be again and it’s brilliant value.

Absolutely magnificent! A special thanks to Rophiyah. From the time you walk into the hotel to the time you leave, they are all smiles and go the extra mile. I have never seen a country like Brunei where every single person is so hospitable and friendly. Thailand the land of smiles? I think not. Brunei definitely is. Great clean hotel in such a central location. The room has everything you need. Good AC, hot water and comfortable bed. I will definitely be back.

Nice affordable hotel above a small shopping complex. Cleaned room with a nice view. Provide simple amenities needed. Room come with breakfast. Not really varieties but enough to make you full. Swimming pool and mini gym are also provided. Only downside is the limited number of tv channels

Abdul Razak Hotel Apartments is a very excellent option for the travelers who prefers to stay in a convenient but relatively quiet place. Also, the facility and the staff are superior to make sure your stay will be pleasant while you visit Bandar Seri Begawan :)

The hotel spontaneously organised an aurport transfer for me which i really appreciated. The room was dpacious and provided the usual: tv, hairdryer, fridge, complimentary water, kettle, aircon. The furniture deciration is a bit sp**** and could fo with a makeover. Upon arrival the toilet flush was broken and needed to ve fixed and I never got the shower to be hot. The staff was very friendly and helpful. i booked a small boat tour which did not deliver what was mentioned, e.g., instead of 2 hours it lasted only for 1 h 15min and there was no packed food or water as mentioned in the hotel brochure. The breakfast buffet was large and offered many local specialities. The location was central and there were many restaurants & minimarkets around. ＞＞ a bit unprofessional in regard to the advertised boat excursion

First in mind: room air temperature was too chill, freezing, despite the fan is off, and temp control set to highest (30°C). I am working in computer industry, and 16°C is the ideal temperature for computer room, but not for human. During the stay, never warmer than 15°C. If I didnt heat fill bath tub with hot water, room temp would stay at around 11-13°C Good things: - location near the Mall, many resto around - spacious room Immediate improvement needed: - aircon temperature should be adjustable, able until 25°C. - toilet amenities: cotton buds Further improvement needed - toilet amenities, shaving kit, comb, higher quality of tooth brush - additional door lock of chain type - additional electric socket outlet near bed, of the international type - key-secured access lift - removal of big TV cabinet - list of hotel properties in room - bigger swimming pool

Located near to many restaurants and attached to Ayamku Restaurant. Room is clean and nice but the water heater not hot enough. Overall, great stay.

I’d stay for 14days self isolation for MOH requirement to control the spread of COVID19. Hotel amenities are good and well clean. Definitely a recommended place to stay when visit in Brunei. Hotel Staff are very accommodating especially to the Front Desk Staff Ms. Darlyn.... it’s a 5 star ⭐️⭐️⭐️⭐️⭐️ rate for you for accommodating our needs 👍🏻

An overnight stay in preparation for an early morning flight from the nearby airport. On arrival the allocated room had not be prepared or cleaned which, involved a wait whilst another room was found. The new room has only one serviceable lamp, but it was getting late and this was accepted. Restaurant was closed and no food available. A shower caused the bathroom to flood, wetting all the towels. Room very warm. No response the thermostat. Checkout involved a long confusing walk and several floor changes to achieve. The receptionist asked for our room number, he then denied that our room existed. A photo of the door (with number) didn’t seem to help. Now somewhat disenchanted with the whole experience I tried to exit the hotel only to find that the doors were locked for another 2 hours! None of the staff seemed to know how to get out. Some improvisation and use of the fire doors eventually allowed escape. Not good, not good at all. A building designed by a Stalinist era brutalist, let down even further by a management who have at best a tenuous grip on the hospitality industry.

(1) Walking distance from the airport. Via Dart, the Brunei app like UBER, the service of 4WB car was 9.1 B dollar from the airport, 9.5 B to the airport. (2) WiFi was available, but not fast. It may not be suitable for business use. PPPoE was used. (3) Laundry machines are not available in the building. A coin Laundry shop exists north, 1 km away. (4) Sound insulation was felt good enough, and the neighbourhood is generally quiet.