Hotel 5-Star di Eastern Province, Sri Lanka

Very clean and next to sea hotel. Service at restaurant can be improved, waiters are plenty but no one sees that guest request are fulfilled they merely become messenger pass the request to another in the end no one has the responsibility.

The reception was warm and welcoming, and the staff were incredibly friendly, attentive, and genuinely caring throughout our stay. The room was beautifully spacious and comfortable, creating a very relaxing atmosphere. We stayed in an ocean-view bungalow, which added a wonderful sense of luxury and made the experience feel truly special. The amenities were excellent, with a wide range of thoughtful touches that made everything even more enjoyable. This place is a perfect getaway for anyone looking to relax and unwind. We highly recommend it – without a doubt the best accommodation in the area.

The hotel looks very primising in the pictures, beautiful setting and facilities. Unfortunately we were a bit disqppointed on the way it is managed. It looks like the place is abandoned relying on its own structure and pictures. Pros: - beautiful setting and location, in front of a beautiful beach. - rooms are well done, big bathrooms, nice outdoor area. - faclities have a beautiful decoration, the bar, the restaurant. Cons: - cleaning! The resort has a cleaning issue. To the point that we wrote ”clean me” with our fingers on the restaurant toilet mirror, and it was there during our entire stay. Nothing has regular cleaning, spots everywhere, toilets are terrible specialy the poil toilet (see pictures). - bar drinks are not good. We tried many drinks and juices in all the hotels we stayed in Sri Lanka, and this one we had to give up, drink after drink, juice after juice, were not good at all. Also the drink glasse come very very dirty. - bar is beautiful but never had any music during our stay. Its a silent empty place, no one uses it... and the bartender usualy is not there which makes it a ghost place. - service is welcoming but not prepared. For example before you reach the breakfast area upstairs they ask you: ”what do you want for breakfast? So i dont have to go upstairs to ask”, overall staff is tired, not motivated and have no training, they are as abandoned as the hotel. - spa was closed during our entire stay, because the lady had days off. So we booked a hotel with a Spa that did not exist...you have to be lucky not to book on her days off. - when at check-out i tried to tell them the place have lots of potential but they need to pay attention to this details they just replied: thank you for your stay, please make us a review on tripadvisor! So they just don't pay attention... which is sad to see. I wish they could change the management and have someone motivated and energic to transform the place into the best hotel in Sri Lanka, because they could be.

Excellent hotel with well-maintained grounds and delicious food. Everything looks beautifully designed. There's a warm, large swimming pool with varying depths. It's not usually crowded here, but on weekends, locals from Colombo come to celebrate weddings and have fun, so it can get noisy. The beach is close by. On the property, you can find small creatures like lizards and chipmunks, and there are wild monkeys near the border with the neighboring hotel. There are also koi carp swimming in the courtyard. I've written more extensively about the food in another review; I'm writing this one because I extended my reservation. You definitely won't go hungry, and it's a great place to relax. A big thank you to Andrew and Yimukshi from the front desk – they upgraded our room a bit and exchanged money for us! Everything was superb, I would definitely come back again.

Maldives in Sri Lanka. The sea absolutely beautiful and I enjoyed so much the walking on the endless beach. The staff is amazing , made my solo trip so rich of memories and extra care, done multiple activities and I recommend the dinner in the cellar as they have the best cellar in Sri Lanka , and also a must the dinner on the platform in the middle of the sea! A big thanks for the unforgettable memories , they made me live a dream

The hotel gave a lot of surprises. The performance after sunset was very ceremonial, with strong Sri Lankan local dances and songs, allowing you to immerse yourself in the teardrop of the Indian Ocean.

At the staff were very friendly. Special thanks to both Robinson and Ruchira!! I was on BB basis and the breakfast was very good! And unlike other places where they offer chicken bacon these guys had the good stuff! Thanks

Большой отель! Были не в сезон. Но с погодой повезло. Номер достался большой, но в торце корпуса и наш 'якобы” балкончик представлял собой два стула на грязном куске бетона, причем за пляжным туалетом. Так как мы были 2 ночи, не стали возмущаться. Сначала положили два полотенца - остальные пришлось просить. Завтраки хорошие, так как много пакетников, то пообедать самостоятельным туристам в ресторане это целое приключение - отдельный заказ вводит персонал в ступор и ждать супер долго. Развлечений в отеле вечерами мы не застали. И в округе ничего нет. В шаговой доступности 1 ресторан (на 3+) и все. Если бы мы приехали сюда больше чем на пару ночей я бы была расстроена - честно. И это мы были на машине, могли самостоятельно доехать хотя бы до супермаркета. Кальян в отеле не берите - он ужасен.

Отличный отель. Стильный, чистый, хорошо оснащённый номер. Есть всё необходимое: холодильник, чай, кофе, чайник, фен. Ежедневная уборка в номере, регулярная смена полотенец и постельного белья. Отдельное спасибо за отличный сервис парням, которые проводили уборку в нашем номере Jerom и Kajanthiran. У отелях красивая территория с шикарным бассейном. Есть тренажерный зал и игровая зона, бар. Отличный чистый пляж. Пляж каждый день убирают. Всегда доступны хорошие лежаки с мягкими матрасами и пляжными полотенцами. Вежливый персонал на пляже и в пляжном баре. Завтраки обширные, есть блюда на любой вкус. Национальная и европейская кухня. Огромное количество выпечки, вафли готовятся по вашему желанию. Всегда свежие сезонные фрукты. Ужин тоже разнообразный, есть как базовые блюда так и ”блюда дня”. Это могут быть морепродукты на гриле, свинина, кальмары во фритюре. Разные национальные блюда такие как ротти или котту. Отдельно можно поблагодарить официантов Sudesh и Kalum, они были очень внимательны и дружелюбны. На ужине из напитков предлагается вода, остальные напитки по меню (как во всех остальных отелях). Отель старается разнообразить каждый ужин приглашая разных артистов для создания уютной атмосферы. Одназчно рекомендую этот отель для отдыха. При возможности выберем его снова!

The experience it was so wonderful that I decided to extend my stay in this post Sri Lanka this is how good this beach house was.