Hotel 3 Bintang di Manawatu-Wanganui, New Zealand

All staff were extra helpful . Their knowledge of the area and willingness to share was great. Nothing was too much trouble. The kitchen facilities were good as was access to walks in the area.

The plateau lodge is great! The staff are friendly and helpful. It’s in the small village of National Park and directly across the street from the excellent ski outfitters shop. The room was small, but we spent little time in the room anyway. The large community room and kitchen were nice places to relax on rainy days.

They know at this place what hospitality is. Got half the price for breakfast bc I eat vegan. They were willing to borough me a charger and bring it to my room. The atmosphere was very good. Recommend the place highly

Excellent motel. Graeme was very friendly on arrival. The milk was fresh and appreciated. The 2 bed unit only has a small icebox but that was ample space. The beds were all comfortable, slight traffic noise but given its on a main road to be expected. The lounge sofa, chairs all adequate and comfortable. The tv was fine, possibly better heating as 1 heater wasn't enough with the concrete walls and high ceiling. The cleaners left outside the door clean towels, facecloths, teatowels, loo paper the next and took away the rubbish. Well looked after rooms, super clean, and we were pleased with our stay.

Comfy bed and had everything I needed to eat. Called to make booking and said I’m wheelchair bound. Was told facility would be ideal Had to ask for a ramp to get in the room as there seemed to only be 1 along the floor of my room. Was told it was being used so he brought 3rubber mats to try and make one! Super fail so I had to just figure out getting in and out myself. Room was tiny so had to rearrange the furniture to be able to get around. Great room if your physically able and don’t want to stay too long. Only gave it a 3 as they didn’t seem to mind I was there till 10:30am to check out as I was waiting for my ride.

Such a beautiful relaxing whanau accommodation. My dad and one of my kids booked one room which consisted of a queen bed and single bed. I booked Unit 1, which had 2 single beds available in the loft as well as 2 bedrooms downstairs, a kitchen (including an oven), bathroom a dining set plus fold out couch. I had myself and 4 children. We fit perfectly and would definitely fit a couple more people. Service upon check in was prompt and friendly. This was close affordable accommodation for us while visiting Ratana Pā. We enjoyed a good swim in the pool, which was just perfect size. A smaller play area around the back with a trampoline. My only issue was with another occupant who had parked a big truck along my carpark which meant we had to make our own carpark to get the kids inside. Not the Motels fault though 😊 We will be back next year for our annual visit to Ratana Pā.

Pre booked this (partly on the basis they had a sauna) while we were in NZ for the FIFA World Cup. On arrival we were told no sauna as somebody put water on the rocks and wrecked it. Really? Room was freezing as no double glazing on windows and heater mounted on ceiling so has to run at full power to heat the room. On a plus side the room is clean and bed comfortable and the beds have electric blankets so you won’t get hypothermia through the night. Also the motel is located in between the two distinct restaurant and pub districts in town so it’s an easy walk between the two areas.

All staff were extra helpful . Their knowledge of the area and willingness to share was great. Nothing was too much trouble. The kitchen facilities were good as was access to walks in the area.

Pre booked this (partly on the basis they had a sauna) while we were in NZ for the FIFA World Cup. On arrival we were told no sauna as somebody put water on the rocks and wrecked it. Really? Room was freezing as no double glazing on windows and heater mounted on ceiling so has to run at full power to heat the room. On a plus side the room is clean and bed comfortable and the beds have electric blankets so you won’t get hypothermia through the night. Also the motel is located in between the two distinct restaurant and pub districts in town so it’s an easy walk between the two areas.

I booked accommodation at the Ohakune Court Motel for the 12th August for 1 night through Agoda. The booking was Non refundable which I have never had a problem with when I have booked through *********** in the past. My daughter took me to the accommodation, we went in and it stunk, my daughter said mum, you cant stay here it is awful. I went and saw the lady at Reception, she came into the room and said she couldn’t smell anything. First lie. I asked if she had any other rooms but she didn’t, I asked for a refund which she agreed to, she disappeared and then came back and said as I had booked through *********** I would have to get in touch with them and she would do what she had to do her end, I actually booked througb Agoda. My daughter was there the whole time so everything was fine so we went off and tried to find alternative accommodation, which we did and it was lovely. I got in touch with Agoda and they said they wanted the name of the person and their title before they could put the refund through. I said I think she was the owner, so they put it through and said I would hear back from the main source. I emailed the Motel and didn’t hear anything. The next morning (Sunday) I called the Motel, the lady answered, I explained I was ringing up about my refund and she never said another word and put the phone down, I tried quite a few times to call back but it went onto answerphone. Every time. My daughter took me round to the Motel and she said that she spoke to the owner and he said there is no refund, because she (the lady) couldn’t smell anything. I said that you told me yesterday that I would get a refund, I asked to talk to the owner but she said he wasn’t there. I told her she was rude and very unprofessional for putting the phone down on me earlier, her excuse was she was busy., but she managed to answer it the first time. I said that I would be complaining and putting it on Social media, her words were, “Go for it” I had to find another $200 that night for accommodation so the whole1 night turned out to cost me $390.00 which is more than my weekly pension. I went down to spend some time away with my family for my 67th birthday, one I wont forget in a hurry for the wrong reasons. I agree with cancellation policy if the room is clean and doesn’t smell. There is no way I could have slept in that room for the whole night. They shouldn’t be running a Motel as they obviously don’t have any people skills at all. My daughter was there the whole time and was witness to it all. She works in a Motel in Matamata and couldn’t believe the way they reacted. When we got back in the car there was a guy coming out of the room behind the reception and the lady pushed him back in the room. Please heed this warning DO NOT STAY AT THIS MOTEL. The Hobbit Motorlodge, Ohakune were so nice in comparison and done everything to make my stay more memorable.

We stayed for 1 night and it was fine for a 1 night stay where you aren’t spending a lot of time there. We had a double bed and a single and there wasn’t room for much else. Bathroom had a small corner shower, little vanity and toilet with barely enough room for a person to dry themselves. Paper thin walls meant you could hear your neighbours. In saying that, it was clean and a great location in town with everything in walking distance. In my opinion it was overpriced, but it was on par to other motels in Ohakune. If going back, I’d probably try out another motel but in all honesty they all seem to be similar.

All staff were extra helpful . Their knowledge of the area and willingness to share was great. Nothing was too much trouble. The kitchen facilities were good as was access to walks in the area.

The plateau lodge is great! The staff are friendly and helpful. It’s in the small village of National Park and directly across the street from the excellent ski outfitters shop. The room was small, but we spent little time in the room anyway. The large community room and kitchen were nice places to relax on rainy days.

They know at this place what hospitality is. Got half the price for breakfast bc I eat vegan. They were willing to borough me a charger and bring it to my room. The atmosphere was very good. Recommend the place highly

after being informed our other accomdation was closing down, we were lucky to discover here & book a one night stay. the room was fabulous, at the front of building, with a balcoy looking out to the mountains. everything was clean, comfortable & cozy. A good nights sleep, we were not bothered by road noise. A basic breakfast was left for us in the upstairs kitchen, that was enough to start our day, plenty of tea/coffee available. There are 2 eating places a short drive away, but only one was open on our stay, which was understandably, crazy busy. Thank you.