Hotel 5-Bintang di Viti Levu Group, Fiji

We recently stayed at the ”Sheraton Fiji Golf Resort and had an excellent experience with one of your security staff members, Mr. Villiame Matabuakovo. We're sending this message to express our gratitude. We are tourists from Japan and stayed at your resort. I left my cellphone in a taxi and, upon consulting your staff, Mr. Villiame kindly assisted me, went out of his way to help, and even contacted the taxi driver to retrieve my phone, successfully resolving the issue. His problem-solving skills and friendly demeanor were truly remarkable, and we would like to extend our gratitude to Mr. Villiame and his manager. Thank you very much for your assistance.

I love staying at Sofitel. The rooms are super comfy and they have the best breakfast buffet.

Beautiful stay at this quite new modern style hotel surrounded by lagoon! But it’s sad that there is no beach to enjoy there. *room- it’s small but they have everything we need and amenities is quite good and they bring us enough tea en coffee during our stay. They maintain a room quite clean so it was very comfortable staying here. We can see it’s new and good design as well! *breakfast-variety choice of food that you can fully enjoy! They even had a Mimosa drink and you will never get bored with beautiful and tasty food they prepare! *facility- it’s quite big so to reach to the infinity pool it takes time to get there on foot and there was not enough baggy so had to walk all the way there. And even though this hotel itself is big but infinity pool is quite small and each seat is too close to each other so I felt it’s a hit congested and didn’t feel so relax being there. But surroundings are beautiful we can see mountains and oceans. Blue lagoon view from our room was also beautiful! *Stuffs- sorry to compare to other hotel but some of the stuffs are not as friendly as other stuffs we met at other hotel. Some are lovely but I felt they’re so tired of helping us. But the driver who helped us to give us a loft to the airport, he was very friendly and nice, we can see he is willing to help us and made us comfortable till the end of our trip! Thank you Maffie! ( sorry not sure about spelling ) And the receptionist lady was very attentive when we checked in-Sweta, she was willing to prepare a room for us even we arrived a bit early than the check-in time, thank you!

위치는 데나라우랑 생각보다 거리가 있다고 느낄 수 있음 아직 공사 중이고 옆에 건물 완공일자는 25년 2월이기에 참고 요망 대신에 프로그램도 많고 수영장이랑 음식이 기가막힘 수영장은 중앙 말고 왼쪽에도 있으니 참고 요망 흡연장소는 입구랑 해변가에 있으니 나처럼 바보같이 수영하고서 호텔 입구까지 가서 흡연하는 일이 없길바람 모든 직원분들 친절하고 선셋은 왼쪽으로 지지만 아주 좋으니 꼭 와서 호텔을 즐기길 바람

清潔感はあり、5つ星レベルだと思います。 部屋に洗濯機があったのが嬉しかったです。 プールも大人用とファミリー用があり、どなたでも楽しく遊べると思います。 ただデナラウエリアのホテルを３つ泊まったのですが、 ロビーについた時に空室がなく、15分くらいで部屋を空けれると伺ったのに、30分もロビーで待たされ、結局忘れられていたのか15時までは無理だと別のスタッフに言われました。 結局外出しましたが、預けた荷物はエントランスにそのまま放置というスタイルを取っており、誰もが取ることができるので、家に帰ってくるまで不安でした。 他のお客さんの荷物もエントランスに並んでいました。

我們是夫妻倆出行，住了五晚，還想在住兩天，是一個躺平發獃的好地方。比較而言，潛水、浮潛的感覺不如外島，但酒店有五六個餐廳，選擇很多，價格相對便宜，活動項目也很多。Sundowner餐廳一日三餐都推薦（不喝酒的話，早餐或早午餐比自助餐還便宜）。服務人員也很棒，有位叫Savaria的女服務員，第二天就能記住我的姓名，專業👍🏻強烈推薦～尤其適合親子出遊。

A peaceful spot by the water that is a short walk to the city centre. Lovely pool area, fully equipped gym and bars and dining options. Clean and modern rooms.

並不像網上吐槽的那樣，其實環境還可以。普通房間比萬豪普通間好太多了，而且麪積也大很多，重點是隔音比萬豪好！！這裏真的算得上最大的酒店了，還自帶高爾夫球場，可以潛水，還自帶教堂。除了遠，沒毛病。 意式晚餐+早餐比較好吃。 酒店押金150斐濟幣一晚。打車去機場211斐濟幣，衹收現金，21點前酒店前台可以幫忙預約送機。

Second time for us to stay here this hotel! This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help! We recommend Intercontinental if it’s first time to visit Fiji because of below reason! -friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart! -spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge -Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels! -spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day! Thank you for the another beautiful stay and we will definitely come back!!

This is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years. Negatives - had aircon issues and slept without aircon, they moved us rooms to fix this - had a leak above our shower in both tooms - fridge was broken in both rooms - lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained. - lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either - aircon in rooms is very loud - internet access drops out constantly - we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads - food menus in the room are dirty and falling apart Positives - most of the staff is really friendly - adults only pool is calm and quiet - good assortment of activities and things to do in the hotel - staff is mostly helpful when you need things We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.

We recently stayed at the ”Sheraton Fiji Golf Resort and had an excellent experience with one of your security staff members, Mr. Villiame Matabuakovo. We're sending this message to express our gratitude. We are tourists from Japan and stayed at your resort. I left my cellphone in a taxi and, upon consulting your staff, Mr. Villiame kindly assisted me, went out of his way to help, and even contacted the taxi driver to retrieve my phone, successfully resolving the issue. His problem-solving skills and friendly demeanor were truly remarkable, and we would like to extend our gratitude to Mr. Villiame and his manager. Thank you very much for your assistance.

I love staying at Sofitel. The rooms are super comfy and they have the best breakfast buffet.

Beautiful stay at this quite new modern style hotel surrounded by lagoon! But it’s sad that there is no beach to enjoy there. *room- it’s small but they have everything we need and amenities is quite good and they bring us enough tea en coffee during our stay. They maintain a room quite clean so it was very comfortable staying here. We can see it’s new and good design as well! *breakfast-variety choice of food that you can fully enjoy! They even had a Mimosa drink and you will never get bored with beautiful and tasty food they prepare! *facility- it’s quite big so to reach to the infinity pool it takes time to get there on foot and there was not enough baggy so had to walk all the way there. And even though this hotel itself is big but infinity pool is quite small and each seat is too close to each other so I felt it’s a hit congested and didn’t feel so relax being there. But surroundings are beautiful we can see mountains and oceans. Blue lagoon view from our room was also beautiful! *Stuffs- sorry to compare to other hotel but some of the stuffs are not as friendly as other stuffs we met at other hotel. Some are lovely but I felt they’re so tired of helping us. But the driver who helped us to give us a loft to the airport, he was very friendly and nice, we can see he is willing to help us and made us comfortable till the end of our trip! Thank you Maffie! ( sorry not sure about spelling ) And the receptionist lady was very attentive when we checked in-Sweta, she was willing to prepare a room for us even we arrived a bit early than the check-in time, thank you!

위치는 데나라우랑 생각보다 거리가 있다고 느낄 수 있음 아직 공사 중이고 옆에 건물 완공일자는 25년 2월이기에 참고 요망 대신에 프로그램도 많고 수영장이랑 음식이 기가막힘 수영장은 중앙 말고 왼쪽에도 있으니 참고 요망 흡연장소는 입구랑 해변가에 있으니 나처럼 바보같이 수영하고서 호텔 입구까지 가서 흡연하는 일이 없길바람 모든 직원분들 친절하고 선셋은 왼쪽으로 지지만 아주 좋으니 꼭 와서 호텔을 즐기길 바람

清潔感はあり、5つ星レベルだと思います。 部屋に洗濯機があったのが嬉しかったです。 プールも大人用とファミリー用があり、どなたでも楽しく遊べると思います。 ただデナラウエリアのホテルを３つ泊まったのですが、 ロビーについた時に空室がなく、15分くらいで部屋を空けれると伺ったのに、30分もロビーで待たされ、結局忘れられていたのか15時までは無理だと別のスタッフに言われました。 結局外出しましたが、預けた荷物はエントランスにそのまま放置というスタイルを取っており、誰もが取ることができるので、家に帰ってくるまで不安でした。 他のお客さんの荷物もエントランスに並んでいました。

我們是夫妻倆出行，住了五晚，還想在住兩天，是一個躺平發獃的好地方。比較而言，潛水、浮潛的感覺不如外島，但酒店有五六個餐廳，選擇很多，價格相對便宜，活動項目也很多。Sundowner餐廳一日三餐都推薦（不喝酒的話，早餐或早午餐比自助餐還便宜）。服務人員也很棒，有位叫Savaria的女服務員，第二天就能記住我的姓名，專業👍🏻強烈推薦～尤其適合親子出遊。

A peaceful spot by the water that is a short walk to the city centre. Lovely pool area, fully equipped gym and bars and dining options. Clean and modern rooms.

並不像網上吐槽的那樣，其實環境還可以。普通房間比萬豪普通間好太多了，而且麪積也大很多，重點是隔音比萬豪好！！這裏真的算得上最大的酒店了，還自帶高爾夫球場，可以潛水，還自帶教堂。除了遠，沒毛病。 意式晚餐+早餐比較好吃。 酒店押金150斐濟幣一晚。打車去機場211斐濟幣，衹收現金，21點前酒店前台可以幫忙預約送機。

Second time for us to stay here this hotel! This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help! We recommend Intercontinental if it’s first time to visit Fiji because of below reason! -friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart! -spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge -Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels! -spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day! Thank you for the another beautiful stay and we will definitely come back!!

This is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years. Negatives - had aircon issues and slept without aircon, they moved us rooms to fix this - had a leak above our shower in both tooms - fridge was broken in both rooms - lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained. - lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either - aircon in rooms is very loud - internet access drops out constantly - we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads - food menus in the room are dirty and falling apart Positives - most of the staff is really friendly - adults only pool is calm and quiet - good assortment of activities and things to do in the hotel - staff is mostly helpful when you need things We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.

We recently stayed at the ”Sheraton Fiji Golf Resort and had an excellent experience with one of your security staff members, Mr. Villiame Matabuakovo. We're sending this message to express our gratitude. We are tourists from Japan and stayed at your resort. I left my cellphone in a taxi and, upon consulting your staff, Mr. Villiame kindly assisted me, went out of his way to help, and even contacted the taxi driver to retrieve my phone, successfully resolving the issue. His problem-solving skills and friendly demeanor were truly remarkable, and we would like to extend our gratitude to Mr. Villiame and his manager. Thank you very much for your assistance.

I love staying at Sofitel. The rooms are super comfy and they have the best breakfast buffet.

清潔感はあり、5つ星レベルだと思います。 部屋に洗濯機があったのが嬉しかったです。 プールも大人用とファミリー用があり、どなたでも楽しく遊べると思います。 ただデナラウエリアのホテルを３つ泊まったのですが、 ロビーについた時に空室がなく、15分くらいで部屋を空けれると伺ったのに、30分もロビーで待たされ、結局忘れられていたのか15時までは無理だと別のスタッフに言われました。 結局外出しましたが、預けた荷物はエントランスにそのまま放置というスタイルを取っており、誰もが取ることができるので、家に帰ってくるまで不安でした。 他のお客さんの荷物もエントランスに並んでいました。

除了酒店的沙灘因是黑沙顯得不那麼清澈之外，這家酒店達到預期。酒店很大，綠化很好，別墅的泳池也非常乾淨。一家六口出行選擇了含早晚餐的別墅，性價比很高。早餐符合五星級酒店標準，自助晚餐如果現場買是129斐濟幣，每天有三文魚，大蝦之類的海鮮，在我們住的三天裏，還吃到了琵琶蝦，大青蟹。一家人在這裏度過了愉快的假期。需要注意的就是，離店時一定要看清消費後再付款，我們就是因匆忙離開沒仔細看，不是我們的消費記在了我們名下，是我們的消費又漏記了一些，好在後來交流後都妥善解決了，前台有中文服務，挺方便的。落日很美！

Beautiful stay at this quite new modern style hotel surrounded by lagoon! But it’s sad that there is no beach to enjoy there. *room- it’s small but they have everything we need and amenities is quite good and they bring us enough tea en coffee during our stay. They maintain a room quite clean so it was very comfortable staying here. We can see it’s new and good design as well! *breakfast-variety choice of food that you can fully enjoy! They even had a Mimosa drink and you will never get bored with beautiful and tasty food they prepare! *facility- it’s quite big so to reach to the infinity pool it takes time to get there on foot and there was not enough baggy so had to walk all the way there. And even though this hotel itself is big but infinity pool is quite small and each seat is too close to each other so I felt it’s a hit congested and didn’t feel so relax being there. But surroundings are beautiful we can see mountains and oceans. Blue lagoon view from our room was also beautiful! *Stuffs- sorry to compare to other hotel but some of the stuffs are not as friendly as other stuffs we met at other hotel. Some are lovely but I felt they’re so tired of helping us. But the driver who helped us to give us a loft to the airport, he was very friendly and nice, we can see he is willing to help us and made us comfortable till the end of our trip! Thank you Maffie! ( sorry not sure about spelling ) And the receptionist lady was very attentive when we checked in-Sweta, she was willing to prepare a room for us even we arrived a bit early than the check-in time, thank you!

위치는 데나라우랑 생각보다 거리가 있다고 느낄 수 있음 아직 공사 중이고 옆에 건물 완공일자는 25년 2월이기에 참고 요망 대신에 프로그램도 많고 수영장이랑 음식이 기가막힘 수영장은 중앙 말고 왼쪽에도 있으니 참고 요망 흡연장소는 입구랑 해변가에 있으니 나처럼 바보같이 수영하고서 호텔 입구까지 가서 흡연하는 일이 없길바람 모든 직원분들 친절하고 선셋은 왼쪽으로 지지만 아주 좋으니 꼭 와서 호텔을 즐기길 바람