Hotel 4-Star di Puebla State, Mexico

#Praise#Soundproofing of corridors, convenient transportation, room size, toiletries, room layout satisfaction

Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??

Reserve with animals, mentions communicating with the hotel for the cost, I communicated mentioned cost of 480 per animal stay and arrived charge of 350 per night, did not respect the information provided by phone, The lady who attended was night Thursday and mentioned that policies are different in the application than in the hotel and that it was the only way they accepted the pet, in a good restaurant service by the specific staff of Mr Marcelino who is the turn of the afternoon , he gave guidance and accessed you treat, sad that the portions are very small for the cost, and have very good season , The pet could only walk in the room and green area being a petfriendly hotel did not allow it in all its facilities, gym only has walking handle and static bike, very good place for accommodation**** but definitely needs to improve your policies , The treatment of your reception staff and the completion of the petfriendly .

The room is quite big, the bed is big, the scenery outside the window is also good, the only drawback is that there is no place to open the window, the exhaust fan in the bathroom is not switched, I don’t know how the air in the house is circulating, breakfast 300 pesos are too expensive

The hotel is in a great location near many places. The staff are very friendly. The only exception is the service at breakfast was not very good and the other reviews that said there was unlimited free hot chocolate and beverages is not true. The hotel has no onsite laundry which is disappointing and we had to change rooms because on the weekends there is a night club that is so loud that it can disturb your sleep all night long.

Facilities: Older hotel, no elevator, no air conditioning, parking lot, tight parking spaces Hygiene: Hygiene is OK, very clean, bedding is very clean, the room is also very good Environment: Generally speaking, the room soundproofing is too bad. The aisle on the opposite door does not stop until one or two in the morning. The speech can be heard clearly. I don’t know if it’s a quality problem for the locals or what. Service: Generally, after all, the price is not high.

📍The location is really good, you’re btwn Angelopolis and Juan Pablo II 👩🏻💻in my experience the reception was not good, the girl in front desk was unfriendly, you need to do your own check in (scanning a QR) and the lady only give you the key card 🛏️room is very austere, not cozy, looks old; but the bed is comfortable  🚽🚿bathroom is big, has towels, soap 🧼 and shampoo. The hand wash basin has mold and the shower floor was wet  🅿️ Parking is ok but is not only for hotel guests, which makes you feel a bit insecure.

The Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to. Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit. Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.

The room is spacious, the facilities are complete, and the environment is elegant. I have always liked and recommended Marriott Hotel. This time, it was a pleasant experience for both body and mind. The front desk service was warm and thoughtful, very professional, thumbs up👍

The Room 2211 was clean, good smell, and quiet. I booked without breakfast. My family rest well. the view to the city side is nice.