Hotel 4 Bintang di Udon Thani, Thailand

Pada mulanya, hotel ini menempah jenis bilik yang salah, tetapi bahasa Inggeris pelayan adalah ok Setelah berkomunikasi selama 2 jam dan melaporkannya kepada perkhidmatan pelanggan perjalanan, perkhidmatan pelanggan perjalanan berjaya menyelesaikan masalah bilik yang salah , walaupun tidak berkesan Bilik itu kemas dan bersih , masa pembersihan pada sebelah petang agak lama, mungkin mengambil masa yang lebih lama untuk mengemas apabila anda kembali selepas keluar.

The best things about this hotel is providing good bed. That is absolutely what we want to stay at hotel. Hotel gives modern and comfy ambiance, they have mini swimming pools, gymnasium and sauna rooms as well. Interior design is quite nice, they focus on and details about what customers needs. Staffs are totally friendly and attentive to all customers.

Staff is nice, room is clean and perfect location Everything is good. If balcony in room can open will be much better

Un hotel moderno, no hace mucho que inaugurado. Recepción amplia y con recepcionistas amables y competentes. La habitación muy cómoda con cortinas opacas y un aseo ducha muy agradable. Todo limpisimo. El desayuno excelente y muy variado. Todo resultó muy confortable y de volver a Udon Thani volveremos al Civilize Hotel.

After 4 hour drive we were pleased to arrive to the hotel where we have stayed before. The quality of the rooms is excellent and the staff at the front desk charming and helpful. However having decided to eat in the restaurant we were very disappointed. Our food came out very slowly, and rice did not arrive for 20 minutes after the main courses did. 2 orders didn’t arrive at all. Then when one did it was wrong and then again it arrived wrong. This was at least 90 minutes after us first ordering. Completely spoilt our evening before going for a walk for which we were too late and before a long following day to work for the charity which we support. We’re very sad and frustrated.

Udonthani is located in the far most of the Northeastern part of Thailand. Who can believe a Moroccan hotel is in the center of the city? Once you enter the hotel, you will feel like warping to Morroco. Every detail of the decoration is very well thought out and beautifully done. There are also Arabian dresses for guests to wear for photo shoots inside the hotel, where every corner is a well-decorated photo background.

This is the fourth time staying at the Pannarai hotel in UdonThani. Once again we were not disappointed, hotel is in a good location for bars, restaurants and night life. Good value, in Europe a hotel of this quality you have have to pay 3-4 times as much. Staff very helpful, good English spoken and the staff are very polite, smart and cheerful. Buffet breakfast is excellent with many choices for a person to choose from. The rooms are modern, fresh appearance and are of a high standard. Having stayed here previously, if the price is right it's a big yes every time when in UdonThani.

I selected to stay at this hotel again after my last time to stay here was a great experience. Unfortunately, today is not a good experience and I think I won’t come back and I do not recommend this hotel to my friend too. I was checked in at 1.00 pm. The front staff informed me that normal they allow to check in at 2.00 pm but today she will allow me to check in early. Unfortunately, after a few minutes she informed me that she has to change to room due to the room that gave to me has a problem about the toilet. Fortunately, that I did not unpack my bag yet. The excited and bad experience happened after I slept since 21.00 pm. I had to woke up since 23.00 pm due to the guest at room 310 making a loud noise al the time. I tried my best to be patient with it. Then at 00.10 am. I had to work up again from the noise from room 310. Then I made a call to night front office staff to inform 310 for decreasing their voice. However, till 00.25 am the room 310 still made a loud noise thus I called to the front staff again, but the noise was not decrease. That means the night staff did not know how to manage the guest who disturb other and did not know how to solve the problem. This is very bad that the staff allow another guest to disturb the resting time of other guests. Then the staff did not know how to solve the problem for me. I have to manage the loud noise by myself which turn on TV with the maximum noise at 100 due to I already work up and can’t not sleep anymore. I have to work up at night and can’t not sleep any more due to the poor training and unprofessional staff that don’t know how to manage the situation with noisy customers. I could not imagine in case it has an incident happen at this hotel how could the staff help and assist the customers. If you would like to stay in a nice hotel and proper professional handling of customer service, I think Brown House Hotel is not the right place to stay. I would not recommend this hotel to my friend and this will be my last time to stay her.

Amazing service. The manager is such a nice man. He always greets guests and asks how their stay is and if there is anything he or his staff can do to be helpful. All of the staff are super friendly, helpful and kind. The rooms are always very clean, bed and pillows comfortable. Breakfast buffet is good. Location is excellent. This is the third time I have stayed at this hotel. I will always stay here each time I return to Udon Thani. Thank you to the manager and all of the hotel staff for always making me feel welcomed and happy during my stays here.

โรงแรมรีโนเวทใหม่ห้องพักหลับสบายห้องน้ำสะอาดมีที่จอดรถตอนกลางคืนมีผับที่หลังโรงแรมแต่ไม่น่ากลัว มีลิฟช่วงที่ไปเดือนกรกฎาสระว่ายน้ำไม่เปิดให้บริการอาหารเช้าใช้ได้สะอาดมีกาแฟโบราณอาหารเที่ยงอร่อยห้องน้ำสะอาดพนักงานบริการดีขนาดลืมกล่องรองเท้าก็โทรศัพท์บอกลูกค้า

Pada mulanya, hotel ini menempah jenis bilik yang salah, tetapi bahasa Inggeris pelayan adalah ok Setelah berkomunikasi selama 2 jam dan melaporkannya kepada perkhidmatan pelanggan perjalanan, perkhidmatan pelanggan perjalanan berjaya menyelesaikan masalah bilik yang salah , walaupun tidak berkesan Bilik itu kemas dan bersih , masa pembersihan pada sebelah petang agak lama, mungkin mengambil masa yang lebih lama untuk mengemas apabila anda kembali selepas keluar.

The best things about this hotel is providing good bed. That is absolutely what we want to stay at hotel. Hotel gives modern and comfy ambiance, they have mini swimming pools, gymnasium and sauna rooms as well. Interior design is quite nice, they focus on and details about what customers needs. Staffs are totally friendly and attentive to all customers.

Staff is nice, room is clean and perfect location Everything is good. If balcony in room can open will be much better

Un hotel moderno, no hace mucho que inaugurado. Recepción amplia y con recepcionistas amables y competentes. La habitación muy cómoda con cortinas opacas y un aseo ducha muy agradable. Todo limpisimo. El desayuno excelente y muy variado. Todo resultó muy confortable y de volver a Udon Thani volveremos al Civilize Hotel.

After 4 hour drive we were pleased to arrive to the hotel where we have stayed before. The quality of the rooms is excellent and the staff at the front desk charming and helpful. However having decided to eat in the restaurant we were very disappointed. Our food came out very slowly, and rice did not arrive for 20 minutes after the main courses did. 2 orders didn’t arrive at all. Then when one did it was wrong and then again it arrived wrong. This was at least 90 minutes after us first ordering. Completely spoilt our evening before going for a walk for which we were too late and before a long following day to work for the charity which we support. We’re very sad and frustrated.

Udonthani is located in the far most of the Northeastern part of Thailand. Who can believe a Moroccan hotel is in the center of the city? Once you enter the hotel, you will feel like warping to Morroco. Every detail of the decoration is very well thought out and beautifully done. There are also Arabian dresses for guests to wear for photo shoots inside the hotel, where every corner is a well-decorated photo background.

This is the fourth time staying at the Pannarai hotel in UdonThani. Once again we were not disappointed, hotel is in a good location for bars, restaurants and night life. Good value, in Europe a hotel of this quality you have have to pay 3-4 times as much. Staff very helpful, good English spoken and the staff are very polite, smart and cheerful. Buffet breakfast is excellent with many choices for a person to choose from. The rooms are modern, fresh appearance and are of a high standard. Having stayed here previously, if the price is right it's a big yes every time when in UdonThani.

I selected to stay at this hotel again after my last time to stay here was a great experience. Unfortunately, today is not a good experience and I think I won’t come back and I do not recommend this hotel to my friend too. I was checked in at 1.00 pm. The front staff informed me that normal they allow to check in at 2.00 pm but today she will allow me to check in early. Unfortunately, after a few minutes she informed me that she has to change to room due to the room that gave to me has a problem about the toilet. Fortunately, that I did not unpack my bag yet. The excited and bad experience happened after I slept since 21.00 pm. I had to woke up since 23.00 pm due to the guest at room 310 making a loud noise al the time. I tried my best to be patient with it. Then at 00.10 am. I had to work up again from the noise from room 310. Then I made a call to night front office staff to inform 310 for decreasing their voice. However, till 00.25 am the room 310 still made a loud noise thus I called to the front staff again, but the noise was not decrease. That means the night staff did not know how to manage the guest who disturb other and did not know how to solve the problem. This is very bad that the staff allow another guest to disturb the resting time of other guests. Then the staff did not know how to solve the problem for me. I have to manage the loud noise by myself which turn on TV with the maximum noise at 100 due to I already work up and can’t not sleep anymore. I have to work up at night and can’t not sleep any more due to the poor training and unprofessional staff that don’t know how to manage the situation with noisy customers. I could not imagine in case it has an incident happen at this hotel how could the staff help and assist the customers. If you would like to stay in a nice hotel and proper professional handling of customer service, I think Brown House Hotel is not the right place to stay. I would not recommend this hotel to my friend and this will be my last time to stay her.

Amazing service. The manager is such a nice man. He always greets guests and asks how their stay is and if there is anything he or his staff can do to be helpful. All of the staff are super friendly, helpful and kind. The rooms are always very clean, bed and pillows comfortable. Breakfast buffet is good. Location is excellent. This is the third time I have stayed at this hotel. I will always stay here each time I return to Udon Thani. Thank you to the manager and all of the hotel staff for always making me feel welcomed and happy during my stays here.

โรงแรมรีโนเวทใหม่ห้องพักหลับสบายห้องน้ำสะอาดมีที่จอดรถตอนกลางคืนมีผับที่หลังโรงแรมแต่ไม่น่ากลัว มีลิฟช่วงที่ไปเดือนกรกฎาสระว่ายน้ำไม่เปิดให้บริการอาหารเช้าใช้ได้สะอาดมีกาแฟโบราณอาหารเที่ยงอร่อยห้องน้ำสะอาดพนักงานบริการดีขนาดลืมกล่องรองเท้าก็โทรศัพท์บอกลูกค้า