Hotel 4-Bintang di Chiang Rai, Thailand

The room is so spacious and clean. The TV is smart TV that we can connect to Netflix with our own account. Breakfast selectionis also good and delicious. I really enjoy my stay and overall is really worth the price.

Excellent location, quiet and yet a short walk from everything: bars, restaurants and massage shops surround the hotel and the night market, Saturday market, clock tower and bus station are all very near. The breakfast buffet was decent for a hotel in this price range. The hotel itself is like stepping back in time. It would have been very classy 35 years ago, but now the elegance has aged. The control panel next to the bed no longer turns on music and you have to work out what the other controls do. (e.g. the switch marked ”TV” operates the bedside light.) Rooms are large with a decent bathroom with a proper bath. I stayed there twice, in a Superior room (the lowest level) and then a Deluxe. While the Deluxe had a few tiny improvements in fittings, the main advantage was having a decent number of power points. The Superior had no spare power points whatsoever in the bedroom, just one in the bathroom. Fortunately, the maid was able to give me a power board. (She didn't know much English, so I showed her a picture of one on my phone and she raced off and got one.) Then I was able to plug in everything via the socket the TV uses. The pool is strange, cold and stark, surrounded by concrete walls and situated on the ground floor. It's not even obvious how to get to it! There's one entrance through the restaurant and another from the second floor down a big flight of stairs. The only real negative is the wifi. It's atrocious and extremely weird. I had multiple devices connect to the same access point, yet get directed by DHCP to different routers! My phone always connected to one that worked (slowly), but my other devices would mostly get connected to one that didn't do anything. Of course, the front desk staff had no clue what was going on. Broadband on your phone in Thailand is cheap (150 baht/month for AIS 4G) so it's not the big deal it once would have been.

A bit isolated and a long walk to the centre, but reception will call you a taxi to get into town and cost about 75 BAHT Tuk tuk available from the night bazaar and they want 100 back. Use them, It looked like a a simple walk but I got lost twice 🤣 Great sized pool sun chairs mostly broken 🤔

The Heritage Chiang Rai Hotel and Convention is a fantastic place to stay. The rooms are spacious, and the hotel offers ample parking for cars and motorcycles. Its location near the town center makes it convenient for exploring, yet it remains calm and quiet, perfect for a relaxing stay. The breakfast buffet is delicious and offers great variety, adding excellent value to the overall experience. Definitely worth the money paid for such comfort and quality service!

Hotel molto bello e molto pulito, personale gentile e cortese (ti aprono la porto, ti prenotano Uber, ti chiamano in camera per svegliarti quando sanno che hai un’escursione). Ottimo per il senza glutine, io sono celiaca e mi hanno fatto pollo, verdure e patatine per pranzo e per la colazione dei pancakes con miele, oltre a succhi, frutta, yogurt ecc Se vi trovate a Chang Rai consigliatissimo!

Hotel was clean, staff were professional and friendly. Location of hotel was walkable distance to everything we needed and wanted to explore. Nearby cat cafe, night bazaar and market, restaurants, massages and bus station. Forgot one of my items of clothing at the hotel and they were kind enough to mail it to my hotel in Bangkok for me to pick up. Quality service.

Excellent location it is opposite of Ming muang temple & walking street , good breakfast & facility it is available famous food nearby there. The room is spacious & clean totally 10/10 recommend to stay here if visit in Chiangrai city at the top of hotel could look around the temple

This is a great little resort a stones throw from the airport. They have free airport shuttle service, beautiful grounds with walking paths and trees around the resort. Breakfast was ok. Lovely, well maintained, old resort. Nice pool. Just need a bit more lighting in the rooms. Staff were very pleasant and helpful.

It looks pretty from the outside, and the staff is so lovely. But the rooms are run down, the floors have very little ventilation, and you can't open the curtains of your rooms because the people on the other side of the yard can see right through hence the room is dark. The sheets are very thin and old. They need to be replaced, like the pillows. They smelled musty and overused. Breakfast is okay, but they leave three tea bags inside the teapot, making the teas so dark and strong it is undrinkable. Also, very few options for vegetarians, as everything has meat in it. The worst is the wifi, though. So frustrating! They say it works in the room, although they must know it does not from all the reviews on here. They kindly tried to fix it over and over; they came to the room more than once, taking up so much time! and still, it did not work. I wish they would just say, ”wifi only works only at reception.” The location is OK, although you need a grab to go to the center.

Staff was friendly and helpful in introducing places to go and eat. Room is simple but got what we wanted except the air conditioning was noisy and one of the two not working properly. Overall, clean and comfortable except it is a bit of a walk from night bazzar and very quiet to walk back at night after massages

The room is so spacious and clean. The TV is smart TV that we can connect to Netflix with our own account. Breakfast selectionis also good and delicious. I really enjoy my stay and overall is really worth the price.

Excellent location, quiet and yet a short walk from everything: bars, restaurants and massage shops surround the hotel and the night market, Saturday market, clock tower and bus station are all very near. The breakfast buffet was decent for a hotel in this price range. The hotel itself is like stepping back in time. It would have been very classy 35 years ago, but now the elegance has aged. The control panel next to the bed no longer turns on music and you have to work out what the other controls do. (e.g. the switch marked ”TV” operates the bedside light.) Rooms are large with a decent bathroom with a proper bath. I stayed there twice, in a Superior room (the lowest level) and then a Deluxe. While the Deluxe had a few tiny improvements in fittings, the main advantage was having a decent number of power points. The Superior had no spare power points whatsoever in the bedroom, just one in the bathroom. Fortunately, the maid was able to give me a power board. (She didn't know much English, so I showed her a picture of one on my phone and she raced off and got one.) Then I was able to plug in everything via the socket the TV uses. The pool is strange, cold and stark, surrounded by concrete walls and situated on the ground floor. It's not even obvious how to get to it! There's one entrance through the restaurant and another from the second floor down a big flight of stairs. The only real negative is the wifi. It's atrocious and extremely weird. I had multiple devices connect to the same access point, yet get directed by DHCP to different routers! My phone always connected to one that worked (slowly), but my other devices would mostly get connected to one that didn't do anything. Of course, the front desk staff had no clue what was going on. Broadband on your phone in Thailand is cheap (150 baht/month for AIS 4G) so it's not the big deal it once would have been.

A bit isolated and a long walk to the centre, but reception will call you a taxi to get into town and cost about 75 BAHT Tuk tuk available from the night bazaar and they want 100 back. Use them, It looked like a a simple walk but I got lost twice 🤣 Great sized pool sun chairs mostly broken 🤔

The Heritage Chiang Rai Hotel and Convention is a fantastic place to stay. The rooms are spacious, and the hotel offers ample parking for cars and motorcycles. Its location near the town center makes it convenient for exploring, yet it remains calm and quiet, perfect for a relaxing stay. The breakfast buffet is delicious and offers great variety, adding excellent value to the overall experience. Definitely worth the money paid for such comfort and quality service!

Hotel molto bello e molto pulito, personale gentile e cortese (ti aprono la porto, ti prenotano Uber, ti chiamano in camera per svegliarti quando sanno che hai un’escursione). Ottimo per il senza glutine, io sono celiaca e mi hanno fatto pollo, verdure e patatine per pranzo e per la colazione dei pancakes con miele, oltre a succhi, frutta, yogurt ecc Se vi trovate a Chang Rai consigliatissimo!

Hotel was clean, staff were professional and friendly. Location of hotel was walkable distance to everything we needed and wanted to explore. Nearby cat cafe, night bazaar and market, restaurants, massages and bus station. Forgot one of my items of clothing at the hotel and they were kind enough to mail it to my hotel in Bangkok for me to pick up. Quality service.

Excellent location it is opposite of Ming muang temple & walking street , good breakfast & facility it is available famous food nearby there. The room is spacious & clean totally 10/10 recommend to stay here if visit in Chiangrai city at the top of hotel could look around the temple

This is a great little resort a stones throw from the airport. They have free airport shuttle service, beautiful grounds with walking paths and trees around the resort. Breakfast was ok. Lovely, well maintained, old resort. Nice pool. Just need a bit more lighting in the rooms. Staff were very pleasant and helpful.

It looks pretty from the outside, and the staff is so lovely. But the rooms are run down, the floors have very little ventilation, and you can't open the curtains of your rooms because the people on the other side of the yard can see right through hence the room is dark. The sheets are very thin and old. They need to be replaced, like the pillows. They smelled musty and overused. Breakfast is okay, but they leave three tea bags inside the teapot, making the teas so dark and strong it is undrinkable. Also, very few options for vegetarians, as everything has meat in it. The worst is the wifi, though. So frustrating! They say it works in the room, although they must know it does not from all the reviews on here. They kindly tried to fix it over and over; they came to the room more than once, taking up so much time! and still, it did not work. I wish they would just say, ”wifi only works only at reception.” The location is OK, although you need a grab to go to the center.

Staff was friendly and helpful in introducing places to go and eat. Room is simple but got what we wanted except the air conditioning was noisy and one of the two not working properly. Overall, clean and comfortable except it is a bit of a walk from night bazzar and very quiet to walk back at night after massages

My family and I recently spent four nights at your hotel for some quality bonding time. Initially, I considered relocating due to the distance from downtown. However, during our stay, we found the location to be peaceful, and the staff were exceptionally friendly and accommodating. We thoroughly enjoyed the delicious food and the spacious swimming pool. Our family had a fantastic stay, and my parents, in particular, expressed their desire to return again. Despite the distance from downtown, we appreciated the tranquility and peaceful atmosphere. Thank you for providing such excellent service.

Unfortunately an underwhelming experience. Beautiful location, comfortable rooms and friendly staff, but very little to enjoy in the hotel (the pool is not ‘gigantic’ as they describe, it is extremely small for a hotel pool). The biggest let down is the restaurant and food. An extremely limited choice on the menu. There was a bigger menu on day 2, which we were told had something to do with kitchen staffing, but this really shouldn’t be the case for a hotel at this price point. Breakfast was very skimpy and of poor quality. Being that the hotel is cut off from a city, this was a big disappointment as we were literally stuck for eating options. They don’t serve a single wine option by the glass either. During our lunch on day one they also carried produce including a bag of fresh chicken through the front of the restaurant which I’m sure is a health code violation. I hope the hotel ups it’s game, I was hoping for much more for the price we paid. There’s so much more this hotel can offer!

รวมๆแล้วดีค่ะชอบมากอาหารเช้าอร่อยแต่ต้องโทรสั่งค่ะถ้าสั่งในเว็ปที่เขามีให้เหมือนมันจะไม่เด้ง555รวมๆแล้วดีค่ะพนักงานน่ารักไม่มีวีนเลยอาหารนำมากินที่ห้องได้ด้วยค่ะพนักงานส่งให้ถึงห้องเลย ดีค่ะชอบไว้ไปอีกแน่นอน

We were extremely disappointed with this hotel. The room was in poor condition with broken doors poorly patched up doors into the bathroom, safe not working and a bed that was as hard as lying on concrete. The view was great from the balcony across the Mekong but that was the only good thing about this hotel room. There were a few other guests staying there at the same time as us but they left early because the noise from functions in their function room downstairs was extreme, and went on night after night until the early hours, Then the participants were allowed to go into other areas of the lower floor to continue the drunken behaviors without any intervention from staff. The other privately booked patrons all left early because nothing was done to control these people. We were the only ones left. Breakfast was determined by the choices made by the function groups, and is not the buffet breakfast the claim to provide and is not the breakfast we paid for as they describe. If you really feel the need to stay at this place you would be better going for a short walk along the river and having breakfast elsewhere because the breakfasts offered were poor and most of it was cold. The hotel also is reported to have a restaurant. True it does but they will only offered us a choice of 3 dishes that is the same as the function is offering to their participants. We had our order taken from these 3 dish menu only to then sit there for nearly an hour waiting for the food. The order was taken by the restaurant manager, but he chose to go to another table and sit with the hotel manager and drink beer and eat a huge bowl of chips. We are not sure if the order was even given to the kitchen staff, and when we asked what was going on there was no explanation, we were just asked to wait another 15 minutes. When we complained again it was magically there in about 5 minutes. We found other places to eat after that. The pool and the free use of hotel bicycles were pluses. The pool was well shaded from the sun, was clean and refreshing. There are bike tracks right outside the hotel along the river which are flat and easy to ride. Very few of the staff had any English, which is fine considering its Thailand, but even when you translated to Thai for them they were not helpful (particularly the management). They were solely focused on the groups in the functions and we felt very much like inconveniences in their way. I normally don't give reviews for a bad hotel but this place was exceptionally uncomfortable and poorly managed. In short we would never stay at this hotel again and suggest anyone that is considering this hotel look at one of the many other hotels that are nearby, and be assured any on the riverfront the same views of the river, with often better rates for their rooms and restaurants where they value your patronage.

We only stayed for 1 night before crossing over into Laos. The hotel totally surprised me. The staff were so helpful. The restaurant was really good and the views were stunning being right on the Mekong looking over into Laos. We stayed in a riverview room in the resort side of the hotel - the room was very nice, very clean and had everything we needed and the view from the balcony was amazing. I hope to come back to Chiang Khong and stay at the Teak Garden for a few days to really enjoy the hotel and the town.