Hotel Mountain view di Ulaanbaatar

I loved this hotel because the staff were so universally friendly and helpful, and the restaurant was just lovely. I had two great meals there. Good value for money too. My one big complaint is the room was way too hot. It was 33°C. The air conditioning didn't work. The only advice I could be given was open the window. The 3 inches it opened. Nothing worked and it did make sleep difficult. Such a shame as it puts me off rebooking for October when I go again. There is an excellent ”Walking Street” opposite the hotel with restaurants and bars, so I'll be sad to change to a different hotel. Fix the room temperature, please!

This hotel was not as grand as we remembered of Kempinski Hotels, and in fact felt a little dated. Especially the twin-bed room which had an odd layout. But it was comfortable and had all the amenities you could need. Staff were very helpful and professional. We ate one night in the hotel and food was good. The hotel is about 2km from the square. You can walk it (about 30 mins) but it is also to get a UBcab anywhere using the app.

Very good hotel! There is everything for a comfortable stay. Very good hotel location and service. We were provided with a taxi to the train station and also provided with breakfast, despite the fact that we checked out very early. We can recommend this hotel to everyone who plans to visit Ulaanbaatar.

The hotel is very clean, heard it’s one of the best in the city. There are many selections of breakfast, staff were very responsive to any needs and questions I had, location is great close to convenience stores and Gobi store and other stores. Taking a taxi is not easy in Mongolia, but staff can call it for you. Also they have a good restaurant called Grill in the building with live music on at night maybe around 9/10pm, it was great experience overall.

Ich hatte einen angenehmen Aufenthalt in diesem Hotel. Das Hotel war sauber und gut ausgestattet. Besonders positiv hervorzuheben ist das freundliche und hilfsbereite Servicepersonal. Auch das Transferpersonal war zuverlässig und zuvorkommend. Insgesamt eine sehr gute Erfahrung – ich würde wiederkommen!

The hotel is slightly far from Sukhbaatar Square but has access to buses so it’s relatively accessible. It’s a very standard global standard hotel and not doesnt differ from anywhere else so it is very nice. The hotel staff are extremely nice and friendly and loved sharing tips and information about the city.

The reception staff and all the other employees were truly friendly and kind. They were quick and efficient with everything. The bathroom was very clean, and the room itself was spacious. Compared to other hotels of the same category, the price was more affordable, yet the room was larger and more comfortable. This is the first hotel, in my experience, that has handled every aspect of guest comfort and service so thoughtfully and well. Even though I have stayed at many hotels, this one stood out as the friendliest. They were also very understanding and flexible when it came to extending the room during checkout time. Many other hotels tend to rush guests or charge extra immediately, but that was not the case here. I will definitely choose this hotel again whenever I return.

The Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.

I stayed at Eagle Town a second time on my way home from Mongolia, and even though I arrived late, the staff was extremely helpful and friendly, especially the guy at the front desk whose name I didn't catch. He got me a ride to the airport the day after, and -- although this was a misunderstanding -- had prepared the room specially to house four people (I was traveling alone, but Trip.com had made it look like there were four of us). The rooms are nice, with very comfortable beds, perfect after having been in the countryside for a week. The location is rather close to Chinggis Khan Airport, or at least as close as you're likely to get for now, and there are plenty of grocery stores and convenience stores in the area. I didn't have any use for the kitchen, but it seemed to be supplied with at least some basics for people who want to cook themselves.

New and clean environment of accommodation. However facilities need to be improved since tv was not working and warm water was not stable..