Hotel 3-Bintang di Grand Casablanca, Maghribi

everything is great, but when i saw the amenities rating section i laughed out loud at how it lacked so badly in amenities. if the hair dryer needed to be rented from the front desk i wouldve booked a hostel instead, my room was really just the bare minimum in terms of a private room and thats about it apart from that, really appreciate the punctual shuttle to and fro the airport however, i do find it interesting that you charge city tax twice for me just because i booked a two person room, which is very strange considering i was clearly very much one person... even the room said so with a singular towel provided

This hotel is deceptive. The ground floor and lobby is quite nice but the other floors and the rooms are not. The beds were clean and comfortable, the room was decent, and the shower was nice. I did see what looked like a blood stain on the bathroom wall though. The breakfast was good and had eggs, sausage, beans, sweet and other bread and rolls, coffee, hot chocolate, orange juice, chicken, slices, and cheese available. It's located right on a tram line and taxis are going by so the time, yet it's a relatively quiet street. That's the good news, now for the bad. Most of the electrical outlets in the room did not work. The rooms let in all the noise from the hallway and you can hear phones ringing etc. the elevator buttons on each floor don't always work to summon the elevator. There is no safe in the room, and I felt like we needed one. The wifi stopped working often and was quite slow at times. The tap water is not drinkable. The orange juice at the buffet breakfast tasted a bit like Tang. Although cheap, I don't know that it was worth the price.

Positive: While we were waiting for our room to be ready, we were served with complementary fresh juice, and later on with Moroccan tea. The location is great because it is right next to a mall, so you have a lot of options to eat, shop and also an option for currency exchange. Taxis were readily available from the front of the hotel. It is also close to the train station, Casa Voyageurs. After we complained about the breakfast on our second day, the next day breakfast was good and back to normal. We could leave the luggage at the hotel on our checkout day. Staff was friendly and cooperative throughout our stay. Special shout out goes to Ummaimah, Mariam, Fahad and Reeta. They also offered us complementary tea after we checked out and while we waited in the lobby. Negative: We had to wait 10-12 minutes before our room was ready, and this was already within the check-in timings (we arrived around 15:40). I would expect the room to be ready when I arrive. The breakfast experience at the second day was bad because we had to wait 20-25 minutes before we could eat anything as everything was finished (we arrived for breakfast at 09:45). Kitchen staff was either very less or too slow to meet the requirements of the guests, which were not many when we arrived. Whenever we made a request, it was entertained, but we had to chase them for it. Toiletries were below average.

De retour dans notre 2ème maison à Casablanca et cette fois à 3 avec notre petite fille de 4 mois... le 1er hotel de sa vie qui est très symbolique pour nous...Tout s'est super bien passé et tout a été mis en place pour que notre séjour se passe à merveille pour notre enfant et nous . Le lit bébé était très propre et le matelas de très bonne qualité. La literie et le mobilier sont toujours d'aussi bonne qualité ainsi que la propreté des chambres après plusieurs années et c'est important de le souligner. Le service de ménage et de maintenance est très réactif ainsi que le réception. Un grand merci à Jihane responsable Hebergement qui a pris le temps de bien préparer notre arrivée afin que notre séjour se passe parfaitement bien et que nous ayons à disposition tout ce que nous voulions. Toujours attentionnée et à l'écoute après toutes ces années font que nous sommes de plus en plus attachés à Cet hôtel . Monsieur Samir Qui est à l'entrée de l'hôtel depuis des années pour la sécurité est égal à lui même.. toujours aussi gentil, agréable, prevenant, serviable et ca fait vraiment plaisir. Nous tenons à remercier le responsable restaurant que nous avons rencontré qui a été très gentil et arrangeant par rapport à nos demandes multiples. Merci à son équipe également et un gros merci à Hatim qui s'est très bien occupé de notre petite fille et m'a bcp aidé ! Cela m'a beaucoup touché ! Tout le personnel du restaurant a été adorable avec nous et surtout avec notre petite fille et cela fait vraiment du bien quand on voit que c'est fait avec le cœur ❤️ . Un gros merci nous reviendrons très bientôt .

This is was my second stay at Ibis Abdelmoumen. Front desk and restaurant/bar staff were excellent. The room was very clean and had street view. The value of the price paid was very reasonable. I don’t agree with people who gives out 1 Star review because of the parking situation. What about everything else about the hotel? This is a small hotel in a busy district of the city. To me as long as the employees are friendly and the room is clean, that’s everything. Keep up the good work guys! See you next year. Morocco Strong!

This is honestly the worst hotel that I have ever stayed at, the rooms are dirty, the beds are filthy and the bathroom had an uncomfortable odor. The staff are rude and we were told at night that we had to switch rooms, they refused to tell us why. If you plan on communicating in English with the staff, you need to consider another hotel as they don't have the necessary language skills to communicate in English. I also wanted to make a complaint about a member of the staff for the way I was treated and he refused to give me his name. The only positive about this hotel is it's decent location, however, there are several other hotels really close by to consider and I wish that I had picked another one. A few tips for you guys that still decide to book this hotel despite all of the above is to not use the taxis in front of the hotel as they try their very best to rip you off, there are more taxis around the corner by the Casa Port train station, use those instead. If you are able to skip the hotel breakfast, you should do so, the selection is poor and the food tastes really bland, they also water down the juice. There are some nicer places to have breakfast around the corner at the Casa Port train station.

2 hotels en un (Relax et Atlas) qui appartiennent au groupe Royal Air Maroc, situé tres proche de l’aeroport Mohamed V a Casablanca. Cela m’arrive de temps en temps de passer une nuit ici quand j’arrive tard ou quand je dois partir tot du Maroc (l’aeroport se situe assez loin du centre ville). L’hotel Atlas est d’un standart superieur a l’hotel Relax. L’hotel Relax suffit largement si vous ne faites que passer la nuit et evitez de dejeuner ou dinner dans son restaurant, sinon rien ne vous empeche d’aller dans les restaurants de l’autre coté a l’hotel Atlas bien mieux ! Dans tous les cas le service laisse a désirer et est vraiment tres irrégulier … genre à la reception qui est tres vite dépassé quand il s’agit d’enregistrer un groupe !

Ideal location for British travellers arriving on late evening flights from the UK as it is a short train ride from the airport direct to the Casa Voyageur Train Station. You can literally see the hotel before the train stops at the station as it is directly outside on the left hand side of the concourse. I have stayed at this hotel on three occasions - over three years. The English speaking reception staff remembered me and greeted me like an old friend on the second and third visit. The hotel is beautiful. The food is fantastic - best scrambled eggs in the world! The location can be noisy as there is a busy taxi rank outside but there are double glazed windows and blackout curtains to keep the noise and light out. As always with Ibis hotels, it is spotlessly clean, well maintained and the rooms offer great comfort.

I had an amazing experience at this hotel from the moment I arrived. Everyone was incredibly friendly and even helped me carry my luggage to my room. The reception staff were well-spoken and provided all the necessary details about my stay. The room was spotless, spacious (especially for the price I got on Trip.com), and aesthetically pleasing. I appreciated the automated lighting and loved the small balcony, which could be opened for fresh air. Breakfast was superb, offering a variety of options beyond the usual fare. In addition to Moroccan dishes and French pastries, there was a selection of well-seasoned Chinese and other Asian foods, which added a unique touch. The service and overall quality of the hotel exceeded my expectations. I also want to commend the hardworking and kind Filipino staff I met during my stay—they spoke highly of the hotel and contributed to the excellent experience. This hotel truly deserves more recognition for its outstanding service and quality.

Casablanca itself is not very clean due to its dense population. The amenities were OK for the price but we did get into a disagreement with the nice men and the desk with the prices for an early morning taxi to the train station. Beware of insane prices and do some research

This hotel is deceptive. The ground floor and lobby is quite nice but the other floors and the rooms are not. The beds were clean and comfortable, the room was decent, and the shower was nice. I did see what looked like a blood stain on the bathroom wall though. The breakfast was good and had eggs, sausage, beans, sweet and other bread and rolls, coffee, hot chocolate, orange juice, chicken, slices, and cheese available. It's located right on a tram line and taxis are going by so the time, yet it's a relatively quiet street. That's the good news, now for the bad. Most of the electrical outlets in the room did not work. The rooms let in all the noise from the hallway and you can hear phones ringing etc. the elevator buttons on each floor don't always work to summon the elevator. There is no safe in the room, and I felt like we needed one. The wifi stopped working often and was quite slow at times. The tap water is not drinkable. The orange juice at the buffet breakfast tasted a bit like Tang. Although cheap, I don't know that it was worth the price.

Positive: While we were waiting for our room to be ready, we were served with complementary fresh juice, and later on with Moroccan tea. The location is great because it is right next to a mall, so you have a lot of options to eat, shop and also an option for currency exchange. Taxis were readily available from the front of the hotel. It is also close to the train station, Casa Voyageurs. After we complained about the breakfast on our second day, the next day breakfast was good and back to normal. We could leave the luggage at the hotel on our checkout day. Staff was friendly and cooperative throughout our stay. Special shout out goes to Ummaimah, Mariam, Fahad and Reeta. They also offered us complementary tea after we checked out and while we waited in the lobby. Negative: We had to wait 10-12 minutes before our room was ready, and this was already within the check-in timings (we arrived around 15:40). I would expect the room to be ready when I arrive. The breakfast experience at the second day was bad because we had to wait 20-25 minutes before we could eat anything as everything was finished (we arrived for breakfast at 09:45). Kitchen staff was either very less or too slow to meet the requirements of the guests, which were not many when we arrived. Whenever we made a request, it was entertained, but we had to chase them for it. Toiletries were below average.

De retour dans notre 2ème maison à Casablanca et cette fois à 3 avec notre petite fille de 4 mois... le 1er hotel de sa vie qui est très symbolique pour nous...Tout s'est super bien passé et tout a été mis en place pour que notre séjour se passe à merveille pour notre enfant et nous . Le lit bébé était très propre et le matelas de très bonne qualité. La literie et le mobilier sont toujours d'aussi bonne qualité ainsi que la propreté des chambres après plusieurs années et c'est important de le souligner. Le service de ménage et de maintenance est très réactif ainsi que le réception. Un grand merci à Jihane responsable Hebergement qui a pris le temps de bien préparer notre arrivée afin que notre séjour se passe parfaitement bien et que nous ayons à disposition tout ce que nous voulions. Toujours attentionnée et à l'écoute après toutes ces années font que nous sommes de plus en plus attachés à Cet hôtel . Monsieur Samir Qui est à l'entrée de l'hôtel depuis des années pour la sécurité est égal à lui même.. toujours aussi gentil, agréable, prevenant, serviable et ca fait vraiment plaisir. Nous tenons à remercier le responsable restaurant que nous avons rencontré qui a été très gentil et arrangeant par rapport à nos demandes multiples. Merci à son équipe également et un gros merci à Hatim qui s'est très bien occupé de notre petite fille et m'a bcp aidé ! Cela m'a beaucoup touché ! Tout le personnel du restaurant a été adorable avec nous et surtout avec notre petite fille et cela fait vraiment du bien quand on voit que c'est fait avec le cœur ❤️ . Un gros merci nous reviendrons très bientôt .

This is was my second stay at Ibis Abdelmoumen. Front desk and restaurant/bar staff were excellent. The room was very clean and had street view. The value of the price paid was very reasonable. I don’t agree with people who gives out 1 Star review because of the parking situation. What about everything else about the hotel? This is a small hotel in a busy district of the city. To me as long as the employees are friendly and the room is clean, that’s everything. Keep up the good work guys! See you next year. Morocco Strong!

This is honestly the worst hotel that I have ever stayed at, the rooms are dirty, the beds are filthy and the bathroom had an uncomfortable odor. The staff are rude and we were told at night that we had to switch rooms, they refused to tell us why. If you plan on communicating in English with the staff, you need to consider another hotel as they don't have the necessary language skills to communicate in English. I also wanted to make a complaint about a member of the staff for the way I was treated and he refused to give me his name. The only positive about this hotel is it's decent location, however, there are several other hotels really close by to consider and I wish that I had picked another one. A few tips for you guys that still decide to book this hotel despite all of the above is to not use the taxis in front of the hotel as they try their very best to rip you off, there are more taxis around the corner by the Casa Port train station, use those instead. If you are able to skip the hotel breakfast, you should do so, the selection is poor and the food tastes really bland, they also water down the juice. There are some nicer places to have breakfast around the corner at the Casa Port train station.

Ideal location for British travellers arriving on late evening flights from the UK as it is a short train ride from the airport direct to the Casa Voyageur Train Station. You can literally see the hotel before the train stops at the station as it is directly outside on the left hand side of the concourse. I have stayed at this hotel on three occasions - over three years. The English speaking reception staff remembered me and greeted me like an old friend on the second and third visit. The hotel is beautiful. The food is fantastic - best scrambled eggs in the world! The location can be noisy as there is a busy taxi rank outside but there are double glazed windows and blackout curtains to keep the noise and light out. As always with Ibis hotels, it is spotlessly clean, well maintained and the rooms offer great comfort.

I had an amazing experience at this hotel from the moment I arrived. Everyone was incredibly friendly and even helped me carry my luggage to my room. The reception staff were well-spoken and provided all the necessary details about my stay. The room was spotless, spacious (especially for the price I got on Trip.com), and aesthetically pleasing. I appreciated the automated lighting and loved the small balcony, which could be opened for fresh air. Breakfast was superb, offering a variety of options beyond the usual fare. In addition to Moroccan dishes and French pastries, there was a selection of well-seasoned Chinese and other Asian foods, which added a unique touch. The service and overall quality of the hotel exceeded my expectations. I also want to commend the hardworking and kind Filipino staff I met during my stay—they spoke highly of the hotel and contributed to the excellent experience. This hotel truly deserves more recognition for its outstanding service and quality.

Casablanca itself is not very clean due to its dense population. The amenities were OK for the price but we did get into a disagreement with the nice men and the desk with the prices for an early morning taxi to the train station. Beware of insane prices and do some research

This is more of an upscale hostel or low grade hotel. The location is very close to Marche Central and CasaPort train station. The staff were extremely hospitable and friendly, spoke English, and helpful; however, I could only give 3.5 stars due to cleanliness and state of facilities. The common areas were clean and beautiful, but there was no A/C or it didn’t feel like the A/C was on. The room seemed outdated with door o balcony and window fixtures close to being broken. The bathroom had mold and mildew inside shower door. It was nice to have a great selection for breakfast, but none of the refrigerated items were kept cool or on ice, so it’s best to have your food early; otherwise your food will be a health hazard, especially in non A/C environment. Also, some of the bread was moldy and stale, and I had to point it out to breakfast attendant which they removed immediately, but again, the other pastries and cookies tasted stale. Additionally, the website states cooking lessons and a spa. The cooking lessons are only available if the staff is working on day you schedule, and there is no spa onsite. They schedule spa services for you with an offsite spa. The hotel is great for safe, basic stay, and great location that provides a breakfast and great hospitality.

Terrible. Old dirty furniture. Stale linen with hair from past guests. Lamps infested with flies. Doors that do not close from the inside. Insects everywhere!!! Unsanitary in the shower!!! Water barely flows. One towel. Desolation and devastation, which are not visible in the photo! Mold and mildew on the sink. Bare electrical wires. The dismissive, humiliating attitude of the staff, who treats travelers as an annoying nuisance. Night club in the building, music and screams, you will not fall asleep until the morning. More than a meager breakfast on dirty and broken dishes. If you want to spoil your mood, then you are here!!! Humiliation for your money!!!

everything is great, but when i saw the amenities rating section i laughed out loud at how it lacked so badly in amenities. if the hair dryer needed to be rented from the front desk i wouldve booked a hostel instead, my room was really just the bare minimum in terms of a private room and thats about it apart from that, really appreciate the punctual shuttle to and fro the airport however, i do find it interesting that you charge city tax twice for me just because i booked a two person room, which is very strange considering i was clearly very much one person... even the room said so with a singular towel provided

2 hotels en un (Relax et Atlas) qui appartiennent au groupe Royal Air Maroc, situé tres proche de l’aeroport Mohamed V a Casablanca. Cela m’arrive de temps en temps de passer une nuit ici quand j’arrive tard ou quand je dois partir tot du Maroc (l’aeroport se situe assez loin du centre ville). L’hotel Atlas est d’un standart superieur a l’hotel Relax. L’hotel Relax suffit largement si vous ne faites que passer la nuit et evitez de dejeuner ou dinner dans son restaurant, sinon rien ne vous empeche d’aller dans les restaurants de l’autre coté a l’hotel Atlas bien mieux ! Dans tous les cas le service laisse a désirer et est vraiment tres irrégulier … genre à la reception qui est tres vite dépassé quand il s’agit d’enregistrer un groupe !

Достаточно комфортный отель, удобное место расположения для транзита. Приемлемая цена.

Достаточно комфортный отель, удобное место расположения для транзита. Приемлемая цена.