Hotel 5-Star di Tirana County, Albania

It was very nice; the interior was quiet, and the exterior was beautiful. It seemed like a banquet or meeting was being held inside, but most people's English wasn't very good, so they couldn't communicate effectively.

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

upreme Hotel truly exceeded my expectations. Every detail from the room to the warmth of the staff reflected exceptional hospitality. The sea view was breathtaking, the facilities were spotless, and the breakfast spread offered a perfect balance of local and international choices and tested absolutely amazing. What made my stay stand out most was the professionalism and friendliness of the team. They were always ready to help, whether with local recommendations or arranging small touches that made me feel valued as a guest. I’d recommend this hotel without hesitation to anyone visiting Durrës, whether for leisure or business. it’s the ideal blend of comfort, quality, and authentic Albanian hospitality. If I can add more stars I would 😀

My room was on the first floor, and at 2 AM, the noise from drunk people in the lobby woke me up. The disturbance lasted for hours. It's close to restaurants that open early in the morning, but be aware that many people around the cafes near the hotel late at night are out of their minds.

Very nice hotel, clean and a pleasant staff. They provided good customer service and they have a good an affordable taxi drop off and pick up service. Their front desk staff is very courteous and all the staff at the hotel as well. Their breakfast meal was nice and tasty I feel they can do better in terms of variety. I enjoyed my stay at Troci and would definitely recommend the hotel to anyone visiting Albania 😊.

My friend arrived two days later, so I had the whole place to myself for a day. The view was great, and there's a huge museum nearby, but it was under renovation when I visited, so I couldn't go in.

Had a wonderful birthday holiday in Arka hotel ♥️♥️♥️ lovely and aesthetically pleasing beautiful hotel, one of the best in Albania! A must go! Great service xx

I've been staying at Rogner for 6 years in a row now, it's a fantastic hotel, all the staff are great. The location, the pool, the food, and the facilities are truly top-notch. Well done, Rogner❤️

It is a relatively large hotel in the local area, next door is a large school, forget what name. It seems quite close to driving from the city center. There is a cafeteria on the first floor. The young lady at the front desk is very enthusiastic.

The environment is elegant and comfortable! Good service attitude, the room is clean and tidy and bright! The window is Spanish style and can be opened! The room details are in place, even a small bottle of perfume! Breakfast is rich, even white wine! The five-star hotels here cannot be compared with China. There are 12 rooms on each floor with a total of 7 floors, which is a mini five-star hotel.