Hotel 5 Bintang di Zurich, Switzerland

We loved this hotel! Fabian and all of the front desk staff where amazing and made us feel so welcome. It's very close to the train station and walking distance to old town. Breakfast was also good in the M Lounge and the view from our junior suite was amazing. Our only complaint is the elevator situation. We almost missed our flight because it took us 30 minutes to get down. Only 2 out of 3 elevators where working the day we were leaving. Otherwise, it's a great hotel!

Location was a little off central Zurich HB Breakfast was mediocre Room was spacious Would appreciate if the lights behind the mirror in the bathroom can be switched off as it gets really warm during the daytime Hotel staff were polite

酒店位於蘇黎世湖附近，這個價位在蘇黎世來説整體性價比沒什麼問題。抵達酒店後基本的行李服務都能達到柏悦的水平，check in的時候前台很熱情服務也很周到，積極為我們提供幫助並且帶我們介紹了酒店的各種設施，在我以為我把錢包忘在之前的酒店的時候立刻主動提出可以幫忙聯繫。酒店房間在瑞士算得上很大了04年到現在維護的也很好。美中不足的是浴室是歐洲這邊比較常見的傾斜角，也就是沒有可以完全關閉的門隔開淋浴區，我個人不喜歡這種設計。總的來説800-1000瑞朗一晚的預算來説蘇黎世柏悦算是一個還不錯的選擇。

I’ve never been so disappointed in my entire life. Today is Christmas Eve also the date of our check in at Five, in Zurich. When we arrived there was no one to help with our luggage or valet our vehicle. So we drove away from the front of the building and proceeded to park in public parking. We carry our three checked bags and our carry ons up a hill and all the way to the lobby, for the valet attendant to finally help us with our luggage and when I mean help I loaded in on the trolly and started pushing it and he kinda of just came and took over after I was already in the building and at the reception desk. After checking in we proceeded to our room, I went to get into the shower after a long day of travel and noticed the shower wasn’t draining and the bathroom was flooding. So we called and they said they were sending someone up. After about 45 minutes and three phone calls someone finally arrived. After they messed with the drain for 15 minutes they told us we needed a new room. So now we have to wait for someone to come and bring us to our new room as they requested. They told us they already check out the room/bathroom and everything was ok. Well it wasn't, this time the shower head was spraying water all over the ceiling and of course now they have to move us to a new room again. This all took about 3 hours which completely wasted our night and our Christmas Eve, I would expect that after all this they would at least would at least buy us a dinner or put us in a better room but nothing, not even a sorry from the front desk for this horrible inconvenience on Christmas Eve. They finally room they gave us didn’t even have conditioner or an outlet for the blow dryer for my fiancé to finally shower in the 3rd same level room.

The hotel is RIGHT IN FRONT of the main Central Train station. Behind the hotel is the shopping belt and the old town where you can walk to see the various architectural buildings. The staff there were helpful especially in the early morning getting me a taxi to the airport. Cleaning staff replenishes the toiletries daily without fail. Is a great hotel location and place to stay in Zurich.

Pemandangan dan lokasi yang sangat baik Kakitangan yang mesra

This hotel is beautiful! It has a lovely garden with many art pieces. The hotel is classic. The staffs are extremely helpful and friendly.

I’ve had the pleasure of staying at the hotel a short time ago, and it was absolutely perfect. They have also won the Hotel of the Year from Gault & Millau and the price is well deserved. A must visit is the rooftop bar and of course the Italian restaurant.

Wunderbare ruhige Lage direkt am See, kleiner Wellnessbereich mit Ausgang direkt zum Schwimmen im See. Frühstück vom Feinsten, Buffet und a la carte für jegliche Eierspeisen. Nicht zu vergessen den hervorragenden Espresso und Cappuccino. Zimmer mit Seesicht und erstklassigen Parkettböden sowie Service und Freundlichkeit der Angestellten waren hervorragend. Einfach alles zum Genießen.

My family of 10 (we had 5 rooms) visited hotel Storchen in June 2023. Proper to the visit, I emailed with the concierge several times and am blown away by the service provided. The concierge helped me plan all of my activities and was able to reserve transportation for us months prior to our arrival. We took the train from Paris to Zurich and walked to the hotel from the train station (easy walk). Check-in was super efficient and simple. We received some drink coupons so we headed to the rooftop bar for cocktails and lunch. Everything was amazing. The food was delicious, the drinks were cold, and the service was friendly and quick. Breakfast was included as I booked through amex. I LOVED their breakfast. They had a continental buffet (including self-serve mimosas) and a menu to order hot items from. Everything was delicious and it was a great start to our day every day. I would definitely stay here again!

We loved this hotel! Fabian and all of the front desk staff where amazing and made us feel so welcome. It's very close to the train station and walking distance to old town. Breakfast was also good in the M Lounge and the view from our junior suite was amazing. Our only complaint is the elevator situation. We almost missed our flight because it took us 30 minutes to get down. Only 2 out of 3 elevators where working the day we were leaving. Otherwise, it's a great hotel!

Location was a little off central Zurich HB Breakfast was mediocre Room was spacious Would appreciate if the lights behind the mirror in the bathroom can be switched off as it gets really warm during the daytime Hotel staff were polite

酒店位於蘇黎世湖附近，這個價位在蘇黎世來説整體性價比沒什麼問題。抵達酒店後基本的行李服務都能達到柏悦的水平，check in的時候前台很熱情服務也很周到，積極為我們提供幫助並且帶我們介紹了酒店的各種設施，在我以為我把錢包忘在之前的酒店的時候立刻主動提出可以幫忙聯繫。酒店房間在瑞士算得上很大了04年到現在維護的也很好。美中不足的是浴室是歐洲這邊比較常見的傾斜角，也就是沒有可以完全關閉的門隔開淋浴區，我個人不喜歡這種設計。總的來説800-1000瑞朗一晚的預算來説蘇黎世柏悦算是一個還不錯的選擇。

I’ve never been so disappointed in my entire life. Today is Christmas Eve also the date of our check in at Five, in Zurich. When we arrived there was no one to help with our luggage or valet our vehicle. So we drove away from the front of the building and proceeded to park in public parking. We carry our three checked bags and our carry ons up a hill and all the way to the lobby, for the valet attendant to finally help us with our luggage and when I mean help I loaded in on the trolly and started pushing it and he kinda of just came and took over after I was already in the building and at the reception desk. After checking in we proceeded to our room, I went to get into the shower after a long day of travel and noticed the shower wasn’t draining and the bathroom was flooding. So we called and they said they were sending someone up. After about 45 minutes and three phone calls someone finally arrived. After they messed with the drain for 15 minutes they told us we needed a new room. So now we have to wait for someone to come and bring us to our new room as they requested. They told us they already check out the room/bathroom and everything was ok. Well it wasn't, this time the shower head was spraying water all over the ceiling and of course now they have to move us to a new room again. This all took about 3 hours which completely wasted our night and our Christmas Eve, I would expect that after all this they would at least would at least buy us a dinner or put us in a better room but nothing, not even a sorry from the front desk for this horrible inconvenience on Christmas Eve. They finally room they gave us didn’t even have conditioner or an outlet for the blow dryer for my fiancé to finally shower in the 3rd same level room.

The hotel is RIGHT IN FRONT of the main Central Train station. Behind the hotel is the shopping belt and the old town where you can walk to see the various architectural buildings. The staff there were helpful especially in the early morning getting me a taxi to the airport. Cleaning staff replenishes the toiletries daily without fail. Is a great hotel location and place to stay in Zurich.

Pemandangan dan lokasi yang sangat baik Kakitangan yang mesra

This hotel is beautiful! It has a lovely garden with many art pieces. The hotel is classic. The staffs are extremely helpful and friendly.

I’ve had the pleasure of staying at the hotel a short time ago, and it was absolutely perfect. They have also won the Hotel of the Year from Gault & Millau and the price is well deserved. A must visit is the rooftop bar and of course the Italian restaurant.

My family of 10 (we had 5 rooms) visited hotel Storchen in June 2023. Proper to the visit, I emailed with the concierge several times and am blown away by the service provided. The concierge helped me plan all of my activities and was able to reserve transportation for us months prior to our arrival. We took the train from Paris to Zurich and walked to the hotel from the train station (easy walk). Check-in was super efficient and simple. We received some drink coupons so we headed to the rooftop bar for cocktails and lunch. Everything was amazing. The food was delicious, the drinks were cold, and the service was friendly and quick. Breakfast was included as I booked through amex. I LOVED their breakfast. They had a continental buffet (including self-serve mimosas) and a menu to order hot items from. Everything was delicious and it was a great start to our day every day. I would definitely stay here again!

Hotel ini terletak di pusat Zurich dan sangat artistik. Dianjurkan agar semua orang tinggal di bilik mereka dengan mural, yang sangat retro. Perkhidmatan yang baik, tidak banyak kategori untuk sarapan (hampir 5 hotel di Switzerland seperti ini), tempat letak kenderaan valet hotel! !

Wunderbare ruhige Lage direkt am See, kleiner Wellnessbereich mit Ausgang direkt zum Schwimmen im See. Frühstück vom Feinsten, Buffet und a la carte für jegliche Eierspeisen. Nicht zu vergessen den hervorragenden Espresso und Cappuccino. Zimmer mit Seesicht und erstklassigen Parkettböden sowie Service und Freundlichkeit der Angestellten waren hervorragend. Einfach alles zum Genießen.