Hotel 5-Star di Xinjiang, China

Traveling to Kanas, I stayed overnight in Altay and chose this hotel. The lobby and bathroom in the room are decorated in a gemstone style, which is very distinctive of the region. The room was spacious, clean, and tidy, the bed was just right – neither too soft nor too hard – and the soundproofing was excellent. Our room was close to the elevator, but we barely heard any noise and slept soundly until morning. What truly deserves praise is the rich breakfast; it was the most abundant we had at any hotel during our trip to Xinjiang, featuring local delicacies, and it was quite popular. There are some minor drawbacks: the shower water pressure wasn't great, and the trees on the street outside the hotel were small, making the surroundings seem a bit ordinary. However, considering this is in the remote northwest, and you can't compare it to standards in large coastal cities, you'll realize this hotel is quite good for the Northwest. Oh, and the hotel offers a complimentary private car service to the airport for Trip.com customers.

The room was clean and tidy, and the view was fantastic – right opposite the winter ski slopes. They even gave us complimentary cable car tickets to go up to the mountain top, and the scenery was beautiful. The hotel service was excellent; the butler was very responsive, enthusiastic, and friendly. Breakfast was also great, a blend of Western and Chinese cuisine, and it was the most satisfying breakfast I've had during my stay. I'll definitely choose this hotel again next time.

The environment is absolutely fantastic! It's a riverside campsite, and you can tell it's been thoughtfully designed, with clever touches everywhere. We unfortunately spent too much time at the attractions and arrived quite late. The campsite offers a bonfire, BBQ, and Uighur girls dancing. On the way to the river, there's also a splash pad for kids, so we really should have arrived earlier. The only minor thing is the gravel path at the entrance, which seems intentionally designed. You can contact the camp beforehand to have staff help with your luggage, as it's a bit difficult to drag suitcases yourself. Also, the soundproofing in the tents isn't the best, but that's to be expected when choosing a campsite. Overall, it's a great camp, and the breakfast selection is very rich. You can also request an oxygen machine.

I stayed in the intercontinental for one night and I wish I had more time here. The hotel is new and decorated in a sleek yet exotic fashion. The room is very spacious, with a comfy king sized bed and choices for pillows. Amenities wise, the room is equipped with the usual Blanche line of personal care products (however the hair brush is still quite rubbish...). The view from the room is superb, overlooking the yili river and the small apple lake with the mountains in the background. The executive lounge is dainty and the cocktail hours buffet was delicious (though doesn't have a huge alcoholic choices like some other executive lounges). Sitting in the lounge and watching the sunset over the river was a fantastic experience. The location of the hotel is a bit remote but it is perfect for someone wants to wander around the yili river park and/or do a nice long and peaceful run/bike ride. Gym is small but meets the basic needs (has dumbbells, cross trainer and treadmill but no bar bells or rack). The swimming pool looks fancy and big, makes it ideal for leisure and training. Lastly, and most importantly, for my stay I truly appreciated the hard working staff here. They have made my already wonderful stay perfect. A big shout out to the concierge team, especially 来存智 Leonard, the concierge supervisor, they have gone out of their way to help me. I wanted to visit some ethnic group bar at mid night and given the distances and lack of taxis, Leonard, together with his team, helped me get to the right place and Leonard personally drove me back from the bar at 3am. I was able to have a great night thanks to him. Upon checking out, I was also given a nice souvenir to mark a perfect stay (unfortunately I left it on the taxi due to rushing!!! To whoever is the next lucky passenger to pick it up: I am jealous!).

My recent stay at the Silk Road Rendezvous B&B in Kashgar Old City completely overturned three of my preconceived notions about B&Bs in just a few days. Change 1: Re-evaluating B&Bs – More than just a place to sleep, it's about living your dream life. The moment I stepped into their private courtyard, the world instantly quieted down. Outside, there was the vibrant hustle and bustle of the thousand-year-old city, but inside the courtyard, it was a tranquil oasis where time seemed to stand still. Drinking tea and simply relaxing under the big tree, bathed in dappled light, I truly experienced a 'haven in the heart of the city.' This was exactly the Kashgar I'd dreamt of – the B&B itself was a destination. Change 2: Re-evaluating service managers – From 'call if you need anything' to 'being quietly accompanied and pampered.' Xiao Mu and Xiao Yue were warm, thoughtful, and incredibly attentive. They even kindly accompanied us on tours of the old city, explaining its history, helping us book show tickets, assisting us in attending a Uyghur wedding, and teaching us Uyghur dances. Their constant care made us feel incredibly warm, surprised, and touched! Change 3: Re-evaluating accommodations within a scenic area – Who says vibrancy and tranquility can't coexist? I used to worry that B&Bs in scenic areas would be 'noisy, chaotic, and expensive.' But here, opening the door brings you into the vibrant daily life of the ancient city, while closing it envelops you in the serenity of my private courtyard. It turns out that even in the heart of a scenic area, you can find the blissful feeling of a secluded retreat. Finally, I want to extend a special thanks to the two managers, Xiao Mu and Xiao Yue. You transformed 'service' into genuine 'companionship.' One created comfort in the rooms, and the other planted warmth in our hearts. While the beautiful sights and delicious food of Kashgar might eventually fade from memory, your smiles will stay with me forever.

This hotel is located outside the Sayram Lake scenic area and appears to be newly opened, as the facilities are incredibly new and clean. The property is quite large, primarily offering two types of accommodations: RV-style 'space capsule' rooms and small cabins. We initially booked a space capsule RV, but the front desk upgraded us to a cabin, claiming it was larger with two separate rooms, two bathrooms, and a living area in between. While the cabin was new and tidy, personally, I felt the space capsule RV would have offered a more futuristic and modern feel. If you're driving, you can park at the hotel's front desk or drive closer to your unit. Our room was near the restaurant and coffee shop, and even after closing hours, there was minimal noise despite people passing by. We had dinner at the hotel restaurant on our first night. The dishes tasted good, but the wait was excessively long. For just a few simple dishes, we waited almost an hour. What's more, we had informed the restaurant of our dinner reservation right after check-in, so they should have had ample time to prepare. This long wait was simply unacceptable. While waiting, I also noticed other guests leaving due to the extended delays. We repeatedly urged the staff, but their helpless expressions made it hard to fully blame them. However, I truly hope the hotel improves this aspect, as it significantly detracts from the overall experience. We had planned to eat early and explore the surroundings, but by the time dinner was finally served an hour later, it was already late at night, making it impossible to enjoy the hotel's amenities. The hotel also offers a buffet breakfast at the same location. There's a good selection, but even before breakfast officially ended, we saw most of the staff coming to get food boxes, eating the same breakfast as us. Although we were almost finished, when we went back for more, there was very little food left, which was disappointing. While I appreciate the hotel's good treatment of its employees, allowing them to share the same meal choices as guests, I suggest they have their breakfast after guests have finished. It feels a bit off to pay a relatively high price for accommodation and then have to share breakfast with staff before the service time is even over, especially given the hotel's higher pricing, which comes with higher expectations. The hotel's coffee shop has a strong design aesthetic and is perfect for Instagram. Unfortunately, the coffee prices were quite high, so we didn't make a purchase, simply taking some photos before leaving. However, if you have time, it would be a very comfortable place to relax for a while.

I had an excellent stay at this hotel and was very satisfied with the overall experience. The hotel’s environment, facilities, service, and cleanliness were all excellent. The room was very clean, comfortable, and well equipped. Complimentary beverages were provided in the fridge, along with plenty of bottled water. The room and the bathroom were very well equipped, including a high-quality Dyson hairdryer. I had requested a room on a high floor, and the hotel made sure to accommodate my request, which I really appreciated. The check-in and check-out processes were both excellent, smooth, and efficient. The staff throughout the hotel were very helpful, considerate, and professional. I would especially like to thank the Guest Relationship Manager, Refat, who provided excellent service during my stay. He was very considerate and made sure everything went well. Thank you, Refat, for your kindness and excellent service. I would also like to mention Cathy, who left a very good impression on me. Her service was attentive and thoughtful, and she patiently answered all of my questions. She was extremely helpful and reliable throughout my stay. The location of the hotel is great, especially as it was close to the places I wanted to visit. Overall, I had a wonderful experience and felt very well taken care of. I would happily choose this hotel again for my next stay and would definitely recommend it.

To be honest, the most annoying thing was how slow the bathroom drain was. After a shower, the entire bathroom would flood. I'm not sure if I was the only one who experienced this? Do people not shower at high altitudes? Another issue was the tent's lighting, which was ridiculous. There were 5 spotlights directly overhead and a faux oil lamp by the bed. I felt like none of the lights were actually usable. The spotlights were either all on or all off, and lying in bed, you'd be blinded. Now for the positives. The guesthouse's location was decent, facing the snow-capped mountains. Being far from the county town, the stargazing conditions were also pretty good. The service was fine. Breakfast was average. So, I only stayed one night.

A truly satisfying stay! The guesthouse was exceptionally clean, spotless throughout with no dust or odd smells. The room was meticulously cleaned, making for a very comfortable experience. The room itself was new, with a charming local-style decor and all facilities were complete, convenient to use, and modern. Being located within the ancient city made getting around easy, and the rooftop offered stunning views. The service was thoughtful and attentive, and overall, everything was excellent. I couldn't find a single fault with either the cleanliness or the room facilities. It offers great value for money and I genuinely recommend it to anyone visiting Kashgar!

This stay truly exceeded my expectations. The facilities are well-maintained, the location is great, and the cleanliness is meticulous. Breakfast offered a fantastic variety. But what impressed me most was the service. From the front desk to housekeeping and the restaurant, every staff member greeted us with a genuine smile. When my child was being a bit restless, a lady at the front desk proactively gave them a pixel art toy, which was such an unexpected and delightful surprise. This warmth, more than any amenity, is what truly made our stay special. A well-deserved five-star rating!