Hotel 5-Star di Banten, Indonesia

The only reason anyone would want to stay here is the fact that it's very close to the airport. I stayed at this hotel after nearly 15 years. The property does not seem to have aged very well over the years. While the staff were very attentive, check-in was efficient, airport shuttle driver messaged on WhatsApp that he was waiting to pick me up, breakfast spread and service was good. But on the downside the room stay was far from comfortable. Rooms and furniture look old and dated. The waking passages to the room have flooring in poor condition - broken and uneven in places. The room had a very bad musty smell that did not go away even with the AC on. The AC duct placement is not good - it points straight at the bed so you have cold air blowing straight at you - not comfortable. And lastly the (so called garden view) room that I was allocated was in a really bad location. It had a road running beside it and beyond that one of the airport tarmacs. All night you could hear loud noises of passing trucks or small motorbikes and every hour or so if an aircraft rolled by there was this loud rumble and whine of heavy duty aircraft engines running as the plane slowly made it's way across. If you see the attached picture the circle on the left is the hotel property and the circle on the right shows an aircraft that passes by along one side of the hotel property that can be heard rather loudly in rooms facing that side. And in the middle passes a road with trucks and small motor bikes passing all night. Not a good location at all if your room faces that way with non-insulated thin glass windows. Next time if needed I will venture staying at another airport hotel property not too far away.

Service are great, when I was concern about the noise, the hotel staff suggest to move my room higher, but the market noise went away after certain hour. Toilet maintenance can be better. The grouting in the toilet floor is mouldy. The room are clean and spacious. Breakfast exceed my expectations! Lots of selections and it was so good!!

I recently stayed at Hotel Tentrem Jakarta during a bus trip, and it was an excellent experience! The hotel is very accessible for bus travelers, with easy drop-off and pick-up points. The rooms are spacious, clean, and very comfortable, perfect for resting after a long journey. The staff were friendly and helpful, making check-in and check-out quick and hassle-free. Breakfast had a nice variety, and the hotel facilities, including the lounge and Wi-Fi, were great for relaxing before continuing the trip. Highly recommended for anyone traveling by bus who wants a convenient and comfortable stay in Jakarta!

This luxurious hotel located at anyer area, the beach area located across the hotel we need to used the shuttle provided from the hotel to the beach and car park. The shuttle going back and forth from one location to other, so we need not wait too long. The rooms are clean and comfortable, the bathroom also clean with complete amenities. There's coffee machine ready to used and coffee capsules. The staffs are very helpful from the first time we arrived and during our stays. The swimming pool and kids play area is very nice, the spa, the gym and also the shops. The restaurant ready to prepare our order and the food are delicious, we also stays to have lunch before we leave. Overall very nice stay during our vacation, very pleased with the food and services.

It was a wonderful stay and a perfect start to our honeymoon. The hotel made the experience extra special with a beautiful towel decoration, a congratulatory cake, and lovely mirror decorations in the room. We also needed to print quite a number of documents, and most of the printing was provided complimentary, which was very kind and greatly appreciated. The room amenities were excellent, with good-quality shower gel, conditioner, shampoo, and other essentials provided in generous quantities. The room was cleaned thoroughly, and the housekeeping team did a great job throughout our stay. Overall, we truly enjoyed our stay and had a memorable experience.