Hotel 5-Star di Lazio, Italy

I decided to write this review in English so that as many people as possible around the world can read it, because this hotel truly deserves to be known. From the moment we arrived until the day we checked out, every single member of the staff was incredibly kind, warm, and professional. Their genuine hospitality made our honeymoon even more special, and we felt sincerely welcomed throughout our entire stay. When they found out we were celebrating our honeymoon, they surprised us with a complimentary room upgrade. It wasn’t just an upgrade—it was such a thoughtful and heartfelt gesture that truly touched us. It showed how much they genuinely care about their guests. The room itself was absolutely spotless. I’ve stayed at many 5-star hotels around the world, but I can honestly say this was one of the cleanest and most comfortable rooms I’ve ever experienced. Everything was perfectly maintained, and every detail reflected the high standards of the hotel. One of my favorite details was that the amenities were from Byredo. It was such a luxurious touch and made the entire experience feel even more premium. The biggest surprise came after we returned from sightseeing. Waiting for us in our room was a beautiful and delicious cake with “Happy Honeymoon” written on it. It was completely unexpected and made us feel so appreciated. Moments like these are what turn a great hotel stay into an unforgettable memory. If I ever come back to Rome, I won’t even consider staying anywhere else. I will absolutely choose Nobu Hotel again without hesitation. I also hope more Korean travelers discover this hotel. Surprisingly, it isn’t very well known among Koreans yet, but it truly deserves much more recognition. Having stayed at quite a few luxury 5-star hotels, I can confidently say that this was one of the very best hotel experiences I’ve ever had. For me, it was a perfect 10 out of 10. I genuinely couldn’t find a single thing to complain about. Every detail, every service, and every interaction exceeded my expectations. Thank you, Nobu Hotel Roma, for making our honeymoon so unforgettable. We will definitely be back.

Impressed, the hotel location is great, especially the room facing the Colosseum. The hotel staff is very conscious of service. When they leave the hotel, they also take their luggage and take a taxi, because the birthday, the hotel specially prepared birthday cakes, cookies Blessing card, send a bottle of champagne, have kitchen cooking for breakfast, get up early to watch the Colosseum morning glow, bathing facilities are very good, water temperature adjustment is very convenient, the room is rich in decoration, and the Chinese like to drink hot water. The water is relatively clean

Facilities: The hotel is a renovation of an old house, and has the common problems of old European hotels. Hygiene: The sanitation conditions are good, and there are some sanitation blind spots, but they are not often used. Environment: The hotel is located in a relatively balanced location, and the walking distance to each check-in point is basically controlled within 15 minutes Service: The service attitude is very good and can answer many questions

Our stay at Palazzo Roma was simply wonderful. A perfect blend of heritage charm and modern comfort. The hotel is beautifully renovated and immaculately maintained, preserving its classic Italian elegance while offering a refreshed and refined ambiance. Every corner, from the art-filled hallways to the grand dining rooms with frescoed ceilings, felt like stepping into a piece of Roman history. Breakfast was an absolute highlight — beautifully presented, with fresh pastries, breads, and a delightful selection that made every morning feel special. The service throughout our stay was warm, professional, and genuinely attentive, making us feel both welcomed and cared for. Our room was spacious, elegant, and perfectly comfortable — a true retreat after exploring the city. Palazzo Roma exceeded expectations in every way, and we will definitely return on our next visit to Rome.

Hello, I had to wait almost 40 minutes for check-in because the staff informed me that there was an issue with the credit card system. I had already explained that I could leave my credit card as a guarantee and proceed with the check-in first, as I had traveled a long distance and was very tired. I usually stay at W Hotels around the world and have never experienced such a long check-in delay before. If the system is slow or experiencing issues, the hotel should have better arrangements in place. I also noticed that other guests arriving after me were experiencing the same problem. This message is meant as constructive feedback to help improve the service, not as a complaint, as I believe your team is likely already aware of what happened on site.

The hotel was exceptionally clean, and our room was spacious with an efficient layout. Breakfast was incredibly generous. Our King Size room was large enough to comfortably sleep three people. Housekeeping serviced the room twice daily.

I cannot even put into words how this place took my heart in a whirlwind. This is truly the most beautiful hotel with some of the kindest and friendliest souls, I’ve ever been to. I was welcomed like a queen, because it was my birthday, got an upgrade and beautiful gifts like a flower bouquet, a bottle of very nice prosecco and a delicious tart. The room - the junior suite - was just breathtaking. The materials, the love to every single detail, the smell of the highest quality materials used… an absolute dream. So is the whole hotel. The Minerva bar and the roof top restaurant Gigi with its view over Eternal City- what can I say?? I’m madly in love with- ti amo, La Minerva ❤️

Location is excellent as it allows traveler to go from the central railway station to the hotel by a walk (5 mins) and avoid queuing for taxi that in Rome are notoriously rare and scam tourist and Italians alike. Downside is that at night (I'd suggest avoiding walking around past 10pm) the area is unsafe due to the large numbers of homeless people wandering around. Hotel itself was great, polite and helpful staff, beautiful setting (in particular the dining/breakfast area) and nice rooms, quite spacious by Rome standard. Breakfast was good, specially if you prefer a sweet breakfast (excellent cakes!) but somewhat lacking of savory options.

Lovely hotel located in a villa near the Vatican. Top service, facilities and food. We had an amazing honeymoon. Totally recommended!

Everything was fantastic! The service, in particular, was warm and attentive! And it felt very safe. The room was elegant and cozy. The bedding was superb; I slept incredibly soundly! The perfect choice for Rome!