Hotel 5-Star di Lazio, Italy

Hotel zdecydowanie godny polecenia, świetnie położony w samym centrum zabytkowego Rzymu, co docenią zarówno turyści, jak i goście biznesowi. Jakość obsługi jest na najwyższym poziomie. Od momentu wejścia ma się wrażenie, że personelowi zależy na tym, aby pobyt był naprawdę komfortowy. Robiąc to, personel dokłada wszelkich starań, aby wszyscy goście zostali zapamiętani, a ich potrzeby zostały spełnione. Doceniłem to, że pomimo pełnego obłożenia, nie tylko udało się dostać pokój wcześniej niż pierwotnie deklarowany czas, ale także zgodzono się (bez dodatkowych opłat) na opuszczenie go godzinę później. Jeśli chodzi o jedzenie, to może trochę niewygodny jest brak bufetu, ale można to wytłumaczyć tym, że trudno byłoby go zmieścić w hotelowej restauracji, więc jedzenie jest dostarczane do stolików. Goście mogą jednak jeść do woli, a wybór potraw jest naprawdę zadowalający - w ramach każdego śniadania jest zawsze jedno danie na ciepło. Taras na dachu jest bardzo klimatyczny, gdzie można zarówno zjeść, jak i wypić drinka. Pokoje może nie są duże, ale w zupełności wystarczające. Jest nowocześnie i czysto. Definitely a recommendable hotel, well located in the centre of historic Rome, which tourists and business travellers will appreciate. The quality of service is of the highest standard. When you enter, you get the impression that the staff are committed to making your stay enjoyable. To this end, the staff go to great lengths to ensure that all guests are remembered and their needs are met. I appreciated the fact that, despite the hotel being fully booked, not only was it possible to get a room earlier than the time originally stated, but it was also agreed (at no extra charge) that we could leave an hour later. As for the food, the lack of a buffet is perhaps a little inconvenient, but this can be explained by the fact that it would be difficult to fit it into the hotel restaurant, so food is delivered to the tables. However, guests can eat to their heart's content, and the food choices are really satisfactory - there is always a hot dish for each breakfast. The roof terrace is atmospheric and a good place to eat and drink. The rooms may not be large, but they are perfectly adequate. It is modern and clean.

離火車站很近，房間和衞生間都比較寬敞，設施比較一般。因為到的比較早，前台徵求了我們的意見加了59歐辦了提前入住，還升級了更大一點的房間。入住時水管有點漏水，但是酒店馬上就給解決了，同時因為覺得讓我們有了不好的體驗，送了甜點和香檳給我們，還寫了卡片道歉。但是住了三天，並沒有給我們換新的床單被套，衞生間設施也有污漬，所以衞生並不算太好。這是第二次在歐洲住NH的酒店，第一次是在巴塞隆拿，同價格酒店裡已經算不錯的了

We were so happy with everything that the hotel was about. Most importantly, such a warm positive vibe and energy from the hotel staff, restaurant, food and artworks, totally worth the stay! Reasonably priced, a prime location to every important part of central Rome, The restaurant Donna e Bistrot deserves a Michelin star, because the breakfast is so good, with the options they provide, quality of the food and pastries are impeccable! We had a wonderful tasting menu dinner, with wine pairing, and we thought it was better than a couple of other Michelin star restaurants in Rome that we visited. Restaurant personnel were so warm hearted and friendly, as are everyone else! Can’t praise highly enough. Must come back!!! Nicollo, Sara, Alessandro, and all others are the best people in hospitality!

攜程付過款。到店前台以為我沒付款讓我刷卡，我以為是收按金，就tap然後輸密碼。發現金額太大，提了一嘴，這是按金嗎，我房費付過了哦。前台才發現重複扣了，又給我撤銷扣款。 到這裏還算正常。 然後騷操作來了，半夜2點給我又扣了一次，無卡交易，不過我鎖卡了沒扣成功。 最後酒店解釋是實習生操作失誤。就看你信不信吧。還説下次來給我打折。亞洲遊客能來幾次呢。這操作很難評。 既然知道我付過了，為什麼要記下我卡號。問過銀行，沒可能tap一下就知道所有卡號訊息，衹能是酒店自己看卡片記的。 不想掏卡想用現金的，也別想了，我去交40歐城市税的時候，前台説了cashless。

What we really really love is the friendliness off all the staffs. The location is great. We spent the best in Rome. Will definitely back when we have the chance

The hotel is spectacular in its beauty with artistic chic. Located in a central and convenient location. Every request we made was answered with a smile. Highly recommended for anyone coming to Rome. It should be noted that the toilet in the bathroom is also decorated in a minimalist design.

Very good hotel, and very good service centrally located. The staff of the hotel was very friendly and made sure all of us had a wonderful time. Will definitely recommend to our family members and will definitely come back and stay again soon.

因為衹有7間房，所有隱秘性比較好，也比較安靜。在這裏看到的風景不用加濾鏡，公共的空間還可以，畢竟樓下是芬迪的旗艦店。早餐也可以哦，一般辦理入住要下午3點之後，因為太早去客人也還沒辦法退房，那邊的早餐還可以的。

I had a great stay at this newly renovated hotel with modern amenities and everything is new and staff is very friendly and helpful.

Hotel avec un excellent emplacement, le personnel très bien, le petit déjeuner au top, pour un palace il n'a que le nom, il a besoin d'un bon rafraîchissement, la télé ne marchait pas, les prises électriques qui tombaient, le système de douche pas pratique, les lumières de la salle de bain défectueuses.