Hotel 5-Star di Osaka Prefecture, Japan

The room was quite small, but clean, probably around 12 square meters. Once my 28-inch suitcase was open, there was hardly any space to walk around. There's a Lawson convenience store downstairs, which made getting a light dinner super easy, and their coffee is really good too. Shopping and dining downstairs are very convenient. There's an outlet mall within a 10-minute walk, great for shopping. It's close to the airport, making it a good spot for an overnight layover.

From the moment I stepped through the hotel entrance, I felt right at home! Every single staff member treated guests with genuine care and attentiveness. The room size was also the biggest I've ever had in all my trips to Japan! The pajamas provided by the turndown service were incredibly comfortable too! The hotel's night view is also one of the best around. Highly, highly recommend!

The hotel's location is incredibly convenient, right across from Daimaru Department Store and Parco Mall, with direct access to the Midosuji subway line downstairs. I especially want to praise the front desk staff. On the night of check-in, my suitcase lock broke, and I couldn't open it. I struggled to communicate using broken English and a translation app, but the front desk lady found a staff member who spoke Chinese to help. A kind gentleman with glasses and big eyes used a tool to open one of the zippers for me, saving me from the embarrassment of not having any clothes to change into in the hot weather. I'm truly grateful to the staff at Hotel Nikko for making my first trip to Japan such a positive experience. The room was also great. Since I wanted to sleep in during the day, I requested that housekeeping be done after 12 PM, and they always cleaned promptly every day. I was so busy every day that I only managed to take one photo of the Osaka Castle view from outside the hotel.

The hotel's location is a bit off the beaten path, but transportation is still convenient. It's a 10-minute walk to Tenmabashi. The complimentary cookies at check-in were delicious! The room layout is well-designed; we could fit a stroller and open two large suitcases comfortably. Plus, the baby cot was free, though it needed to be reserved in advance.

My stay at this hotel was absolutely flawless, but what truly blew me away was its unbeatable location! Stepping out of the hotel puts you right in the bustling heart of Shinsaibashi, which is an absolute paradise for anyone who loves shopping and good food. Whether you're looking to snap up the latest fashion trends, explore department stores, or stock up on cosmetics and *****, all the shopping hotspots are just steps away. The best part is that when your hands are full with shopping bags, you can just pop back to your room to drop them off within minutes, then head out again unencumbered – no more struggling on the subway with heavy loads. The dining options downstairs are so abundant it’s hard to choose! From authentic takoyaki and okonomiyaki to ramen shops and izakayas that still have queues late into the night, you'll never have to worry about going hungry. Staying here truly makes for a perfect trip where everything you need – from vibrant city life to delicious food and entertainment – is right at your doorstep. It’s definitely the top choice for anyone visiting Osaka; I highly recommend it to everyone!

When I booked this hotel, it clearly stated that children stay for free. However, upon arrival, the hotel informed us that children over 7 years old would be charged. Specifically, our 7-year-old was charged the full adult rate, which amounted to 43,300 JPY for 3 nights. Despite this additional charge, there was no room upgrade to accommodate the extra cost. Attempts to resolve this with the hotel were fruitless (it was extremely difficult to communicate with the Japanese staff; they couldn't understand English, refused to acknowledge the issue, and were unwilling to take responsibility). The negotiation lasted an hour, during which my 11-month-old child was crying, and there was no offer of comfort or a solution. Due to this experience, and not because of the location, I will not be staying at this hotel again.

This hotel is super close to Namba Station, which is a major transportation hub. It's a new hotel with very new facilities. The room is a bit small but very well-designed, and the bedding is really comfortable. The hotel has a very 'Thai' scent, which is quite unique. It seems they don't usually offer free room upgrades, but when I arrived, the front desk proactively offered a discounted upgrade. The hotel is also very near to Takashimaya and other shopping spots. The Namba area is great for exploring, and you can get to Umeda in just four subway stops. Definitely worth staying here!

The room was a bit small, I booked a twin room for 2200 a night at the end of May. It was okay though, haha, the location is great, very convenient to get anywhere. It's right next to the station, and there are plenty of places to eat nearby. Hermes is right downstairs. Facilities: Quite new Cleanliness: Decent Ambiance: It's an older building, so a bit dated Service: Very good, I forgot my credit card and didn't have cash, but they still let me check in without a pre-authorization deposit.

Facilities: The classic quality of a long-standing luxury brand. Hygiene: Impeccable, as expected in Japan. Environment: Right above the railway station. Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.

The hotel's location is excellent, very close to the JR station. The entrance is on the first floor of the KITTE mall, but the signage isn't very clear, so first-time visitors might easily miss it. The breakfast was superb, and the hygiene facilities were also good. I requested a one-hour late check-out due to my flight schedule, but the hotel couldn't accommodate it.