Hotel 5-Star di Liaoning, China

Staff service was excellent from the reception to the converge to the restaurant staff. I celebrated my birthday st the hotel and they very kindly welcomed my checked in with a birthday cake made with towels and beautiful vase of flowers. There was also a very well written wishes in Chinese. On the actual day, they also ordered a birthday cake for me. At Summer Palace, they cooked a bowl of birthday noodles and offered us a complimentary dish of guo ba rou. I want to especially thank the converge staff that received my delivery of my pair of scissors sent from the train station security and paid the delivery fee on my behalf. Thank you for a memorable birthday time in Shangri La.

We are very happy about our stay at Wanda Realm Hotel in Fushun. The service is exceptional. My daughter developed rushes right after arrival. The hotel manager Mr. Wei Huang drove us to see a specialized physician, which was very helpful and beyond the ordinary service scope. We couldn’t say enough about our appreciation. The hotel’s gym and swimming facilities are well maintained, as well as room size and amenities. Highly recommended this hotel. The room is spacious and the beds are very comfortable. Mr Huang also helped me find my sun glasses that was dropped during the move to another room.

The room is groovy. Great location. The restaurant inside the hotel isn’t bad. Miss Lisa Liu served us warmly. Great experience overall.

love the room layout n decor.  front desk was busy did not spend enough time giving us heads-ups on local events n recommendations.  the breakfast spread was impressive n service from allen n summer went above n beyond.  staff should have mentioned 萬象城 the mega mall of 6 stories is a skip n a hop away.  not even have to brave the weather with the walkway inside.  it’s heaven for ladies n shopaholics.   every luxury brand imaginable n then some.  food court on level 6 was fabulous.

Everyone at front desk were very helpful and accommodating. Room was new, clean and spacious. Hotel is of modern design and tastefully appointed. Landscape and surrounding areas are clean and pleasing to the eye. Highly recommended.

It’s such a surprise for me to find an amazing hotel in Yin Zhou City, which is not known to many. It’s culturally enriched with many traditional Chinese arts. The location is central, the breakfast is delicious, the staff are friendly, and the facilities are new and clean. Will certainly come again! Thank you everyone!

The stay was enjoyable. Although the hotel is somewhat dated, it is clean and well maintained, with good service throughout. It is one of the few in the area that offers a swimming pool, which is a nice bonus. The reception staff were friendly and helpful. I also appreciated being upgraded to a higher floor upon request. Breakfast includes both Chinese and Western options, but it is fairly ordinary in quality. The location is convenient—about 300 metres from Anton Old Street and next to Wanda Plaza. There are plenty of restaurants nearby. We definitely stay again.

Ok, location is good, because all the luxury brands are directly downstairs, but hey if you're not there to splurge, no point~ because getting to other popular shopping malls or tourist attraction, there's just no advantage. You may think you get VIP or warm greeting service, but honestly... only if you're lucky AND SEEN and if it's like from 12pm to 3pm? Cause i think that's when their staffs are alert. Next on, check-in is normal, nothing special, remember to pay a deposit. Next on, going to your room, someone will help you with your luggage to your room, which is great, because the floor is so carpeted it is hard to drag the luggage if it's really huge and heavy. Next on, the room... I have so much to comment. First of all, furniture looks old. Toilet is great (+1 point) because it is indeed the biggest and most spacious one i have seen. The cleaning folks does a good job cleaning the toilet BUT! i just cannot understand why can't they just change the smelly damped pillows???????? it's already there when we first checked in. It smells horrible, like your teenage cousin's wet sock after soccer practise in a shoe that never dried after washing. Gross! The really funny part is, you would imagined for such a huge room, the TV would be reasonably sized considering the distance from the bed. HAHAHHAHA, it's so small. I finally understand what it means by 'when someone is speechless, they really would laugh'. 人在无语的时候真的会笑. Like, you are a 5 star luxurious hotel but you can't give a bigger TV that has more modern functions???? Am i still living in the 2000s? Ok fine, maybe they have no budgets for upgrade, fine... It's not like we travel halfway across the globe to watch TV in bed. Next, TAKEAWAYS. Like this really made me so angry, they literally take no responsibility in helping you bring up the food. I mean I don't mind going down to take it myself but let me know i have to! They literally left my stuff there 30 mins until i called them. And the ridiculous part was the delivery guy actually took a photo to show me how he had already passed it to a staff and informed them to deliver it up! Next, their restaurant. Paid for a course meal, and instead of the dishes being served up one after another, they served everything up at one go... wow, ok fine no big deal. BUT dessert took 30 mins and not served. Do you know what is a coursed meal? Do you need to retrain your staffs? Do you think we could have finished the dishes so quickly? Aren't we supposed to savour the dishes and take our time because your head chef took time to design the menu and wine pairings? Like your service really defeats all purpose of us opting to have dinner there. So the irony is we were rushed through our food; we literally felt like we had to speed up because what if the dishes went cold. Then they took forever to serve dessert and we already told them we need had a movie coming up and we were running late. BAD SERVICE. Overall, my review for this hotel is that, you're lucky you HAD GOOD REPUTATION & BRANDING in the past, but you are FRAILING. You do not deserve 5 star in almost all areas non-related to location. Yes, you may be considered luxurious because you're at the most prime area of Shenyang but so what? Your service and facilities are at most mid-range 4 star. Even 4 star hotels now have robots that would deliver takeaways and TV bigger than yours, and their pillows are clean, what an absolute joke. OK, maybe let's not get so negative, last redeeming factor: you do have a nice view of the city. For service, you may want to learn from your peers like Sofitel, Atour or Serendipidia. You're welcome.

Had an amazing stay at Fraser Suites! The hotel is spotlessly clean, and the staff were incredibly friendly and helpful. I want to give special thanks to the manager, Tracy, who went above and beyond to ensure my experience was top-notch. She made my stay truly memorable with her attention to details. I highly recommend Fraser Suites to anyone looking for a comfortable, welcoming place to stay!

## Penginapan Keluarga yang Hebat di The Castle Dalian Kami tinggal sebagai sebuah keluarga selama empat malam di The Castle Dalian dan benar-benar menikmati pengalaman kami. Bilik kami yang luas dan dihias indah di tingkat 12 menawarkan pemandangan laut yang menakjubkan, menjadikan penginapan kami benar-benar tidak dapat dilupakan. Lobi pintu masuk hotel ini sangat besar dan direka bentuk dengan elegan, mewujudkan suasana yang mesra dari awal. Untuk keluarga dengan kanak-kanak, terdapat kawasan permainan yang luas, yang memerlukan bayaran tambahan. Nasib baik, tetamu hotel menerima kadar diskaun. Di luar, hotel ini mempunyai taman kecil yang menawan dengan pemandangan hebat ke teluk dan landskap yang indah—sesuai untuk berjalan-jalan santai. Hotel ini terletak di atas bukit kecil, jadi perjalanan pulang ke pusat bandar agak lama. Walau bagaimanapun, perkhidmatan bas ulang-alik percuma adalah sangat mudah, menyediakan pengangkutan mudah turun ke bandar dan kembali. Bilik kami dilengkapi dengan teliti dan sangat luas, termasuk bilik mandi yang besar dan serba lengkap. Satu kelemahan kecil ialah terdapat hanya satu salur keluar kuasa di sebelah katil (di satu sisi sahaja), dan tiada port USB untuk mengecas telefon, yang merupakan tambahan yang bagus. Sarapan pagi dan hidangan lain di hotel adalah lazat, dengan pelbagai pilihan hidangan Cina dan Barat untuk dipilih. Satu-satunya perkara yang perlu diperbaiki ialah kebersihan tandas di restoran sarapan pagi, yang malangnya sering tidak kemas dan memerlukan perhatian yang lebih kerap. Kolam renang, dikekalkan pada suhu 27°C, tidak sesuai untuk kanak-kanak kecil kerana tiada bahagian kanak-kanak yang berasingan. Para tetamu juga perlu ambil perhatian bahawa memakai topi renang adalah wajib. Kawasan kolam termasuk sauna Finland mini dan sauna wap yang disepadukan ke dalam bilik persalinan. Walau bagaimanapun, hanya terdapat kerusi berjemur di sebelah kolam, jadi pengalaman sauna agak berbeza daripada lawatan sauna santai yang biasa kita lakukan di Eropah. Secara keseluruhan, The Castle Dalian menawarkan penginapan yang indah dengan pemandangan yang indah, makanan yang sangat baik dan kemudahan mesra keluarga, menjadikannya pilihan yang hebat untuk pelancong yang melawat kawasan tersebut.