Hotel 4-Star di Henan, China

BEST STAY EVER! Long review, but a meaningful one. Hotel & Facilities: I stayed here for 4 nights. The hotel is beautiful, peaceful, and well maintained. The location is excellent, only about a 5-minute walk from the main entrance of the Longmen Grottoes, plus all the shopping and food area. There is also a nearby bridge where I enjoyed beautiful views of the grottoes without entering the site! The receptionist Mengmeng upgraded my room to a suite free of charge, which made my stay even more memorable, since it was a special occasion! She was super helpful and kind through my stay. Housekeeping was outstanding. My room was cleaned every day and maintained to a high standard. The breakfast buffet had a variety of dishes and enough choices to keep breakfast interesting throughout my stay, I ate like a queen, besides the restaurant area is super peaceful. As a Spanish girl who does not speak good Chinese, I relied on translation apps, and the staff were always patient, welcoming, and eager to help. Exceptional Staff Support After I Sprained My Ankle: During my visit to the Longmen Grottoes, I unfortunately sprained my ankle. The level of care I received from the hotel staff was exceptional and was one of the main reasons I decided to extend my stay by an extra night. The receptionist Dan Dan and the driver Zhang Hong went above and beyond to help me the night I sprained my ankle. Ma Dan Dan was my main contact point. She regularly checked on me, provided ice for my ankle and even helped me do my laundry! She came up and down to my room several times to bring me everything I needed. I am very grateful for her time and care. The driver Changwang took me to the nearest health centre and he was super patient and talkative, which was nice. Special mention to one staff member called Wang Bing, she was working during the breakfast the day after I sprained my ankle and she was incredibly helpful, lovely and attentive, she even gave me a medicine for mosquito bites! Everyone treated me with kindness and professionalism. I believe mentioning their names is relevant, due to my particular situation, they deserve the recognition. As a solo woman travelling and getting injured far away from home, their support meant a great deal to me. Overall: Whether you are a domestic or international traveller, I highly recommend this hotel. The combination of beautiful facilities, an excellent location, outstanding cleanliness and nd caring staff made this one of the most memorable experiences I have had in my years of travelling. Thank you to the entire team for making my stay so special !

The hotel boasts a convenient location, easy parking, excellent service, comprehensive facilities, a spacious lobby, attentive and helpful front desk staff, quick check-in, clean and tidy rooms, strong Wi-Fi, large beds, a clean bathroom, comfortable showers, and friendly housekeeping staff who proactively greet guests. It offers great value for money!

Always excited to try new hotels in Puyang! Passed by this place because there's an EV charging point at a petrol station. I've stayed in the business version of this Biway chain of hotels at Hualong District and it was not bad so I decided to take a chance. This hotel is the premium version of their business series and I'm glad to say that the interior is indeed premium. However it is considered small compared to other luxury premium level hotels in Puyang, but it is more convenient here so it is understandable. Staff is very friendly and well trained even though our check in was rather late. I'm a foreigner so it's a little tricky but all's well and they've upgraded us too. The room is smart so you can say ”Xiaodu Xiaomi” haha. The switches were intuitive so plus points to that! I love the hotel amenities like the hair dryer was pretty superb, heating system in the room is super toasty too. The beddings is really luxurious it's gotta be one of the best I've tried in China haha not an exaggeration. The pooping toilet is separate from the bathing toilet, I like that because my husband's 💩 is really smelly hahahha. Toilet seat is also heated and they provide a disposable toilet seat too. Note that this hotel has an EV charging point but only 1 parking spot so that's very few. Just a few suggestions to take it to the next level: 1. Toilet bowls could have a washing bidet. 2. There's veryyyyy slight hint of smoke smell but it is because my room isn't a non-smoking room. But I would suggest having differentiation of smoking and non-smoking rooms so sensitive folks like me would not smell it at all, or use a better ionic treatment. 3. The hotel should have more EV charging parking spots considering the large number of EVs in China. 4. TV apps are not paid so there's practically nothing much to watch. There are hotels with paid accounts so that's a bonus. Overall no complaints and I look forward to staying again!

From the moment I checked in to the moment I departed, my stay at this hotel was nothing short of perfection. I am incredibly particular about room hygiene, but this property managed to exceed every single expectation. The room was immaculately clean, completely dust-free, and smelled wonderfully fresh from the second I walked through the door. The attention to detail was obvious in every corner, from the sparkling bathroom to the pristine floors. Beyond the cleanliness, the room was a masterclass in comfort. The bed felt like sleeping on a cloud, featuring an ultra-plush mattress, high-quality crisp linens, and pillows that provided the perfect amount of support. Coupled with quiet, efficient climate control and excellent soundproofing, it provided a truly restful sanctuary. What elevates this hotel from great to extraordinary, however, is its incredible team. The staff here understand the true definition of hospitality, greeting every single interaction with a genuine smile and unmatched warmth. Throughout my stay, the entire team was professional, efficient, and eager to help. They did not just fulfill standard requests; they anticipated my needs and went completely above and beyond to ensure I felt valued and comfortable. You can truly tell that the staff care about the guest experience, and their flawless manners made a massive impression. If you are looking for a hotel that combines uncompromising cleanliness, luxurious comfort, and heartwarming hospitality, look no further. I cannot recommend this place highly enough and will definitely be returning! Thanks 云新雨 and the amazing 薛恩达

Open the window and gaze upon a thousand years of history, with the Luo River flowing right outside. This B&B is nestled inside Lijing Gate, a traditional courtyard of green bricks and grey tiles, offering an authentic Luoyang experience. The room was clean and elegant. The owner's hand-drawn tourist map was thoughtful and incredibly useful, and they even gifted us peony cakes as a souvenir. After exploring Shizi Street at night, I returned to the terrace to enjoy a cup of tea, watching the ancient city lights twinkle. It felt as if I was living in history itself. The location is superb, convenient for visiting Longmen Grottoes and White Horse Temple. It's not a cold hotel, but a warm home. I'll definitely stay here again on my next visit.

I had a very satisfying stay here, and it was excellent value for money. The location is superb; Gulou (Drum Tower) is right across the street, and it's incredibly convenient for shopping and visiting the ancient city. The subway station is also close by. I booked a room with a mahjong/card room because I wanted a king-sized bed, and since it was too hot to go out during the day, we spent our time indoors – it even saved us the cost of renting a mahjong room elsewhere. The butler service was also very attentive and responsive to all our requests. The entire guesthouse offers a quiet escape in a bustling area, and it's quite spacious. The decor perfectly embodies a traditional Chinese aesthetic.

This hotel is very close to the airport, and the shuttle came quickly for pickup. Drop-off at the airport was also very convenient. The room was spacious and odor-free, and the King Koil bedding was comfortable. The hotel environment was quiet and peaceful. The front desk staff were friendly and patient. The facilities were comprehensive, and they even offered free late-night snacks. It made for a very reassuring and comfortable stay. I'll definitely choose this place again next time.

The room decor is nice and it's quite clean, with good service. The hotel has its own restaurant, and the breakfast quality is quite high. Parking is convenient, and there are charging stations available. The only downside is a severe odor coming from the bathroom. The drainpipes lack a P-trap, and the corrugated pipe under the sink isn't sealed where it connects to the in-wall PVC drain, essentially providing a direct connection from the sewer to the room, causing a strong unpleasant smell.

## Facilities Generally very good. The only minor point is that the hotel uses central air conditioning, which often doesn't cool the room as much as individual units, typically maintaining around 22°C, and can sometimes feel a bit stuffy. However, the hotel's maintenance staff responded quickly, and after they cleared it, the room did feel noticeably cooler. ## Hygiene The room was immaculately clean and tidy. The housekeeping staff did an excellent job. ## Environment The hotel boasts a fantastic location, right at the subway entrance, which makes getting around incredibly convenient. ## Service The service was truly excellent. Any issues we had were promptly addressed by the front desk. A special mention goes to the complimentary drop-off service to Zhengzhou East High-Speed Rail Station on our last day, which was a very thoughtful touch and much appreciated. My only very minor suggestion would be to improve the consistency or quality control of the welcome fruit. I would definitely choose this hotel again on my next visit to Zhengzhou.

The location is great, walkable to both the old railway station and long distance bus station. Tons of local restaurants and stores are right downstairs. The room is very clean and decorated with a modern style, equipped with a big TV. The breakfast included is typical with many choices, and some local specialty food like beef soup, hula soup. Although located in the downtown area, the hotel is actually pretty quiet inside. We also like the roof garden very much. It has a live bamboo wall and a couple of pavilions, excellent for resting and light exercises.