Hotel 4-Star di Normandy, France

Here's a unique hotel - housed in a old mansion from the 1900s. This means that each room in the original wing is a little different and 'eclectic'. There's also a new wing with newer rooms, a spa, a swimming pool (sorta heated), a bistro and a 1 Michelin star restaurant. Pros: - Unique style of hotel that's set away from the hustle/bustle of the Etritat town. - Helpful staff - Complimentary bakes and hot drinks from 4-6pm - Michelin-star restaurant on site (but it was closed during our visit) - Comfortable beds, good water pressure and a bathtub - Professional grade Nespresso machine in-room with 4 pods (2x decaf) + nice tea bags - Grounds are cute, with a resident cat, fireplace and pleasant garden-ish spaces. Cons: - Cleanliness - we discovered a swarm of ants crawling behind the curtain. We think it was some food that wasn't cleaned away from the previous guest that attracted the ants. This was gross. - Room styling may not be to everyone's tastes - suggest you ask to view a room before you move your luggage in. - Narrow stairs to rooms in main building, was abit hard to get luggage up to but they can get help if needed. - Location could be a con for some as it's a good 10-12 min walk into the main down down a high. - Parking spaces were limited. - Breakfast is pricey at 25 euro - there's a great boulangerie in town Maison Piquenot that you can get good croissants, baguettes from. - Overall abit pricey for the value you get.

We booked this hotel because it was in a château and it looked romantic and unique .However there were many details lacking overall. Firstly avoid the restaurant at all costs even though the three course meal was only €29. The food preparation and quality was terrible. Please see attached photos. The salmon I had was overcooked from frozen salmon and the greens were likely frozen greens that were boiled to mush and no longer green. The risotto was just rice coated in some weird cream and had some tasteless pieces of chicken slapped on top. We did not finish the food. They clearly also need more staff as our receptionist was doubling up as a waitress, and we noticed that there were some waits and gaps in service. The room was compact and clean, but the details were lacking. For example, the fixtures and appliances were the cheapest variety possible and didn’t match the Luxe feel that the hotel is going for. The location is slightly out of town and a 20 minute walk to all the main sites in the old town. The grounds were tidy and very pretty in photos.

Nearest to Mont St Michel island - much appreciated when you enjoy the walk to/from the crowded Abbey! The views from our room on 2nd floor and the restaurant were amazing. Excellent French cuisine and service at the restaurant! The ladies from front desk were all helpful and friendly too. Direct parking at the hotel, that’s a privilege staying here, although our access code didn’t work at first.  No regrets paying more to stay at this hotel for Mont St Michel!

Not much to say … only good stuff! Nice welcome at reception when we checked in earlier than planned. We got touristic advice to go around and they kept our big suitcases. We unfortunately didn’t get parking as they were full.. all reserved (NB: trip.com never discussed that we had to book the parking, this is something Accor and Trip.com should discuss about as this is now our 2nd encounter of this problem…. Coming from Malaysia and renting a car, this is not helping… we had no idea we had to reserve parking) The bedroom was very nice, pretty balcony but small bathroom… especially given the placement of the toilet…. lol. But never mind. Nice deck of the bedroom and the hotel too… themed on Christian Dior and fashion, we liked that ☺️ Last the breakfast and its location: beautiful. The view of the sea is really good, the furniture is nicely chosen, and the food is good. First time I see a « make your sunny side up eggs yourself » set in a hotel, which was cool.

Check-in was smooth, our room was available immediately at 3pm check-in time which was important as we had to rush for our abbey tour. Front desk staff can speak English and are helpful and friendly, offering to help us with our bags as our room was on the second floor and there are no lifts in the 2-level building. Room-wise is small and rather basic but clean and toilet is separate from shower which is good. Single beds are also small but okay for us. The location is its greatest plus point, with the shuttle bus stop just outside the hotel. Plenty of parking lots available. Good for a one night stay to visit MSM.

We reached Erawan pretty late, at dark, in a snow day. Because communication channel with Trip.com did g allow the owner to reach us (phone nor email), we reached an empty, closed venue. Which I have to stay is pretty upsetting when it is -2 outside. However, after few phone calls, and relevant explanations, we got welcomed warmly by the owner and the neighbor business owner and we moved in accordingly. Thank you to the neighbor businessman to help us carry our heavy luggage till the 2nd floor!! Beautiful house and deco; beautiful bedroom BUT, extremely cold toilet and bathroom (supposed to be a hammam??? We never found the way to turn it into a hammam…. It is gorgeous…. But… damn cold!) Again, the house is very beautifully decorated which was so nice to experiment for breakfast. Do try this place which bedrooms names are themed on Thailand! :-)

Booked this hotel because of the convenience. It’s right in the middle of everything in a very walkable city. The hotel is right next to the train station. It houses a historique elevator dating from 1912. The room we stayed in was a suite and it was perfect. It even had a bathtub with lights and jets. Would definitely stay here again.

The hotel was really nice, we stayed there for one night. We felt it was a bit far off from the town centre.  there is facility to use the kitchen but we didn’t feel the need. The reception staff were generally nice. They could’ve been a bit more welcoming and warm especially at check in, we felt language was a bit of a barrier. 

The main building of the property is beautiful but has a tight parking space, which… needs to be booked ahead.. and we didn’t know . Anyway, also be aware that there are 3 buildings within the property, 1min walk to each other, and in winter at the dark of the evening, it is not really convenient to go from one place to another one. Anyway. Fact is that the 2 buildings we were presented are beautiful, fully renovated, warm and nicely decorated. Well done. Breakfast was also very good; I just think that the breakfast timing mngt of the various bedrooms run off… as people were queuing up, waiting for tables. My advice: wake up early, go breakfast early! ;-) Again very nice mansion and service.

The location of the hotel was very convenient, about 10 mins walk from the train station and walking distance to a lot of restaurants. The staffs were all so friendly and helpful! There’s a day I was back to hotel from Mont Saint Michel and it was late and all the restaurants were closed. I was hungry and cold and ask for foods from hotel, though kitchen was closed they still managed to whip up with ham ,cheese and baguettes. It makes me feel like home! Also, do try the dinner at the restaurant it was good! I just want to thank all the staffs for the hospitality and wish you guys Merry Christmas!