Hotel 4-Bintang di Dorset, United Kingdom

Antique hotel in a very good location close to the beach however no nothing is guaranteed by the hotel. There is no option to book parking (first come first serve basis), they can’t guarantee a good view to the sea even through you book a sea view room (you can end up to the side of the hotel which allows you a glimpse to the sea and that’s not what you really want and pay for). When trying to call the hotel goes to a customer service desk then they transfer you to the main reception which ends up with a dropped call several times considering the call is being charged per minute (we’re not in the 80’s, take some ownership for this please), if you finally get through they won’t be able to reserve a parking space at the hotel and guide you to park elsewhere (this you can literally do yourself without the hassle and waste of time). None of these (parking and room selection) are communicated precisely until you check in which in essence makes no sense when you want to plan your stay ahead. Overall the staff is kind and friendly so no improvement needed here, the opportunity stands for the hotel management who implement procedures and policies. The rooms have a heavy smell due to the age of the building, there is a brochure that explains refurbishment undergoing in that sense. Wifi - you can have daily access if you pay for wifi (I believe it was £7/24 hours) , this is also a thumbs down nowadays (tips: if you want to charge for wifi include this in the overall price fees so people don’t obviously pick on this or just offer it with the stay like a respectable business - a coffee shop where you spend £3 for a coffee offers it for free on a daily basis, think about it). Looking at breakfast - there is full English or cereal, oats and fruit. The terrace looks pretty nice, well looked after, a nice oasis to relax your senses listening to the sea waves. There is a chess board on a bigger scale just on the terrace, this if a nice setup and addition to the hotel vibe. Thank you for the welcoming, until next time look forward to your improvements updates.

Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.

I booked for celebrate my husband's birthday. Staff very nice and helpful. They prepared the card and some chocolate for us to celebrate. And our room is Seaview room that so nice. Location very good. I have a great trip with my family in Bournemouth.

整個酒店都非常不錯，強烈推薦。如果家庭出行訂他的家庭房，標準間是兩張床0.9的。 最重要的是酒店旁邊是美食一條街，有中餐，還有各種漢堡類的。13歲以下小童早餐不收費。停車位方便，一天15磅。到沙灘走路15分鐘，路不遠，主要是他們這裏到沙灘都要下山。 哦，還有，他們送了孩子小桶和泡泡，非常難得。 沙子很細，以至於我們放棄了去白崖，在海灘呆了兩天

Nice hotel, not far from the beach. Breakfast was good but was only until 9.30am. Rooms were nice, spacious and clean we had a balcony room with lovely views of the beach, the rooms were quite hot and no A.C which is needed in hot weather. The outdoor pool is heated but no indoor pool for when the weather isn’t good. Staff were helpful and friendly.

Their room was on the small side but did the job. The room was clean and the bed was comfortable.

We got upgraded as soon as we came which was nice However there were hairs in the bathroom floor And a little mark on the bedsheet but it was sorted as I spoke. Over all it was a good place to stay

Хороший ,уютный ,чистый отель , близко к центру и автовокзалу ,удобно расположен ,теплый ,(что для Англии огромный плюс ) завтраки нормальные .

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)

Antique hotel in a very good location close to the beach however no nothing is guaranteed by the hotel. There is no option to book parking (first come first serve basis), they can’t guarantee a good view to the sea even through you book a sea view room (you can end up to the side of the hotel which allows you a glimpse to the sea and that’s not what you really want and pay for). When trying to call the hotel goes to a customer service desk then they transfer you to the main reception which ends up with a dropped call several times considering the call is being charged per minute (we’re not in the 80’s, take some ownership for this please), if you finally get through they won’t be able to reserve a parking space at the hotel and guide you to park elsewhere (this you can literally do yourself without the hassle and waste of time). None of these (parking and room selection) are communicated precisely until you check in which in essence makes no sense when you want to plan your stay ahead. Overall the staff is kind and friendly so no improvement needed here, the opportunity stands for the hotel management who implement procedures and policies. The rooms have a heavy smell due to the age of the building, there is a brochure that explains refurbishment undergoing in that sense. Wifi - you can have daily access if you pay for wifi (I believe it was £7/24 hours) , this is also a thumbs down nowadays (tips: if you want to charge for wifi include this in the overall price fees so people don’t obviously pick on this or just offer it with the stay like a respectable business - a coffee shop where you spend £3 for a coffee offers it for free on a daily basis, think about it). Looking at breakfast - there is full English or cereal, oats and fruit. The terrace looks pretty nice, well looked after, a nice oasis to relax your senses listening to the sea waves. There is a chess board on a bigger scale just on the terrace, this if a nice setup and addition to the hotel vibe. Thank you for the welcoming, until next time look forward to your improvements updates.

Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.

I booked for celebrate my husband's birthday. Staff very nice and helpful. They prepared the card and some chocolate for us to celebrate. And our room is Seaview room that so nice. Location very good. I have a great trip with my family in Bournemouth.

整個酒店都非常不錯，強烈推薦。如果家庭出行訂他的家庭房，標準間是兩張床0.9的。 最重要的是酒店旁邊是美食一條街，有中餐，還有各種漢堡類的。13歲以下小童早餐不收費。停車位方便，一天15磅。到沙灘走路15分鐘，路不遠，主要是他們這裏到沙灘都要下山。 哦，還有，他們送了孩子小桶和泡泡，非常難得。 沙子很細，以至於我們放棄了去白崖，在海灘呆了兩天

Nice hotel, not far from the beach. Breakfast was good but was only until 9.30am. Rooms were nice, spacious and clean we had a balcony room with lovely views of the beach, the rooms were quite hot and no A.C which is needed in hot weather. The outdoor pool is heated but no indoor pool for when the weather isn’t good. Staff were helpful and friendly.

Their room was on the small side but did the job. The room was clean and the bed was comfortable.

We got upgraded as soon as we came which was nice However there were hairs in the bathroom floor And a little mark on the bedsheet but it was sorted as I spoke. Over all it was a good place to stay

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)

Great location for daytime but not so much for night. Very noisy outside until at least 3am. We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable. We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good. The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC. We really enjoyed our stay and would return.

Their room was on the small side but did the job. The room was clean and the bed was comfortable.

Хороший ,уютный ,чистый отель , близко к центру и автовокзалу ,удобно расположен ,теплый ,(что для Англии огромный плюс ) завтраки нормальные .

Very friendly hosts

All good, excellent place to stay whilst visiting family in the town.  My only disappointment was in the booking  - I wanted a smaller room and both the website and hotel stated there was one available but having almost completed booking was told only a master bedroom was available and considerably more expensive.  I had no time to investigate other options in the town.

Pleasant, clean & tidy, good shower, nice choice of breakfast. Easy to park outside and short 10mins walk into Bridport. I visited to go to the hat festival, which was so much fun, met with friends & had a fun day. Would definately stay here again :)