Hotel 4-Star di Hiroshima Prefecture, Japan

Lovely staff. Good location very close to station. Rooms are TINY!! No amenities (laundry etc). Breakfast okay if you like a hearty Japanese breakfast but otherwise nothing to write home about. It is a micro hotel for a very brief one night stay. There are likely more memorable places in this awe-inspiring city to stay in.

The hotel’s facilities are excellent, and the location is very convenient. For the price, it offers great value. Most staff members were friendly and helpful, but the January 5th evening shift staff member was not friendly at all. On the night of January 5, this male staff member was quite unhelpful and rude. I had a package delivered to the hotel, and I had confirmed ahead of time that the hotel could receive it. When I asked about it, he said they hadn’t received any packages. I explained that the building’s address might be shared and that it could have been delivered to the neighboring property (this had happened before, and another staff member had kindly helped me retrieve it). However, he simply told me to contact the delivery company myself and walked away abruptly. Since I don’t speak Japanese, it was difficult for me to handle the issue alone. I chose a hotel with front desk service specifically for help in such situations. The next morning, I spoke to another staff member, who kindly said they would look into it. Later, they found the package, which indeed had been delivered to the neighboring building. That evening, I was finally able to collect it—but it had been opened. The staff apologized repeatedly, and I accepted their apology, but thinking back, it does raise some concern. The opened package contained over-the-counter medicine, and the box was clearly labeled as such. If there was any suspicion, I believe it would have been more appropriate to verify with the guest upon pickup or report it to the authorities, rather than open the package privately. Overall, the hotel’s hardware and location are excellent, and the staff are generally polite. I just hope that management can improve staff training and establish a better procedure for handling delivered packages to ensure a more professional experience in the future.

The hotel was conveniently located right next to Hiroshima station, which is good for planning day trips. There is also a 7-11 and Lawson store right at the ground floor. The rooms were comfortably large for two people and the beds were comfortable. Overall, an excellent stay and highly recommended. A room for improvement would be to consider providing bigger/more pillows for the beds - one small pillow may not beto everyone’s liking. Also, I felt the reception staff were a bit stingy when they declined my request for more bottled water after finishing the ones in the room…

I had an amazing stay at The Knot, Hiroshima! The hotel is stylish and perfectly located, making it so easy to explore the city. The bar was fantastic, and breakfast was absolutely incredible – there were so many options to choose from. I loved the small touches in the room, like the chic dressing gown, which made the stay feel extra special. The staff were incredibly friendly and welcoming. A standout for me were The Knot Coins – complimentary tokens for snacks and drinks – I used mine for a Basque cheesecake, which was absolutely delicious. I can’t recommend this hotel enough!

Very grand hotel, dated in the age of build. Very clean bathroom and beds. Amazing, grand entrance way. Very close to sightseeing areas and local sighseening bus stops. Excellent view of the city. Lots of personal amenity provided (toothbrush etc). Access to gym/fitness centre is additional (substantial) costs. Lovely staff with excellent English.

Everything about this hotel is excellent. The room is slightly dated but very well kept, nice view overlooking the city. Staff were helpful, friendly and attentive. Their pyjamas are some of the best I’ve ever worn. They have a guest-exclusive lounge on top floor which offers refreshments throughout the day (with a really nice view).

The room is larger than most of the hotels at the same price range I stayed in Japan. The price is unbelievable. I was expecting much worse experience with this price. The location is a bit difficult to reach because of the ongoing train station construction. When the station project is finished, the location will be very convenient.

Extremely well located, on top of station, 5 mins to Hondori Shopping Street and 5 mins to ferry. Provided everything, pajamas, toothbrush, slippers, all sorts of moisturisers, hair brushes, even washing detergent and sponge, so you really don’t need to bring much, and I am a high expectations type of traveller. The design is extremely nice too, we had a nice loft for the kid with a skylight and a couple bedroom space. As the sun only rises at 7am, didn’t affect us a bit. 7 Eleven is just downstairs.

Amazing hotel, specially the view just spectacular the room size was very good and the price very economical, they had their own pier to catch the speed boat to the island Highly recommended

The hotel is located a bit further from the city center than what I imagined. Overall the stay was great, the room is spacious, a bit old… The breakfast was very busy (had to wait 5 min before going in), the breakfast buffet has therefore a large variety of choices. No hot chocolate though… Staff is great ! There is even complimentary drinks and cookies available. I would recommend for 1 night only