Hotel 4-Bintang di Gisborne, New Zealand

Where do I even start?! Bluntly put, this place was disgusting and hideously expensive for what you get ($176 for something far worse than a motel). The Emerald describes themselves as a “hotel that offers all the benefits of boutique accommodation”, which sadly I don’t agree with. I’m honestly not sure that this can be called a hotel, let alone “boutique accommodation”. I’ve noted an unfortunate number of issues with false advertising. I chose this place because it had a spa pool, so imagine my disappointment when I found out that it doesn’t have one and it looks like this has been the case for a long time. The pool is worn and dirty and where the spa was, is now deck with a table and chairs. Very annoyed. So don’t believe the pics you see on here. My room was very big, but I feel like I was duped again as the picture when I booked showed a balcony and windows, but mine didn’t have one and the window looked out to the hotel corridor, so I had to close the curtains for privacy. Other things that are listed in the amenities and weren’t there: phone, dvd/cd player, coffee/tea maker (it was a jug), minibar. And their own website states they have “Sky TV”, but this is also not correct, as all channels unique to Sky are not available, so it’s Freeview on a sky box (possibly even less channels than Freeview though). The “King” bed was actually just two twins pushed together and it had the uncomfortable seams running down the middle of the bed. The hotel does have a car park at the back of the hotel but be aware as space is very limited (I only saw around 10-12 parks on the 2 floors I went to) and the area is pretty tight to get in and out of. Luckily I managed to get a park on L2 because I don’t know what I would have done otherwise (max 8hr parking on the street). Other issues to note: - you hear the churning of the plumbing pipes in the ceiling anytime someone uses the bathroom (happened throughout the night) - Dirty ‘drip’ marks on the walls, and bathroom - Could hear every word of people’s conversations at 12.30am in the corridor - Receptionist was in the middle of eating when I checked in and again when I checked out For the price I paid ($176 for one night), I was expecting something better than this. Most things would be better than this place. So of course I would I l not recommend staying here and I won’t be returning.

Quite clean! Nice host!

整體感覺一般

Very spacious for family with 3 kids, super clean and close to the beach (roughly about 5 mins walk). The carpark is just in front of our room and easy to load the luggage as well. I highly recommend this to people with kids, very family friendly. We really enjoyed our stay there, thank you!

The Senator is in a great central location – if visiting you can walk to all the restaurants and to town. The owners were friendly and helpful, and it was so so clean. We loved it. The rooms upstairs are the best – great balconies with good views. Large room, good comfortable beds and great rooms. We had a look at these and would recommend them. Sadly, they have stairs to get to them and showers over the baths which I can’t do so I had the adapted room downstairs. A queen bed but still a large room and the shower and bathroom was one of he best set up ones I have seen – the shower rail actually came down low enough for the person seated to use and a separate holder for the shower so it could be low enough – amazing how many places don’t do this – it was excellent. And the water stayed in the shower area, so the floor was not slippery – another issue others don’t think about. Everything was so clean – the shower curtain was spotless and wide enough to stay away from the person in the shower but keep the rest of the large bathroom dry. Small things that matter if you are unsteady on your feet. Well done, Senator. Cleaning was offered every day and friendly – although we didn’t use it some days as lazy days still in the room – but even if we didn’t want a full clean, they would offer to replenish our tea bags etc and changed towels etc if we wanted. Cleaning obviously a strength in this motel. Location was great – for new year’s eve we could sit in our room and watch the fireworks. There was a small outside patio – but as this was virtually on the street, we didn’t tend to use it much – but sat inside with our doors open watching the world go by. The street was mostly quiet so usually not an issue with noise. I was worried about having a room at street level like this, but it felt safe and was good to see what was happening. Just a couple of nights were noisy with a few people– but that was not for long. Café next door and Restaurants are so close – walkable for me on crutches and when I took the wheelchair. Means we could all enjoy a drink when we went out. There is a washing machine and dryer for use and the air conditioning was very effective. Only negative is the shower water pressure was a little weak. I would recommend the motel – especially of you get the upstairs rooms.

Tempat letak kereta percuma, tempat letak kereta di pintu masuk penginapan, sangat mudah. Peralatan dapur sangat lengkap, cuma tiada penyepit. Oleh kerana dapur terbina dalam, adalah sangat mudah untuk mendapatkan makanan kegemaran kanak-kanak pada waktu pagi. Bilik ini mempunyai 1 katil single dan 2 katil double. Pemandangan yang menakjubkan, taman permainan kanak-kanak, dan kolam renang kanak-kanak suka bermain.

Where do I even start?! Bluntly put, this place was disgusting and hideously expensive for what you get ($176 for something far worse than a motel). The Emerald describes themselves as a “hotel that offers all the benefits of boutique accommodation”, which sadly I don’t agree with. I’m honestly not sure that this can be called a hotel, let alone “boutique accommodation”. I’ve noted an unfortunate number of issues with false advertising. I chose this place because it had a spa pool, so imagine my disappointment when I found out that it doesn’t have one and it looks like this has been the case for a long time. The pool is worn and dirty and where the spa was, is now deck with a table and chairs. Very annoyed. So don’t believe the pics you see on here. My room was very big, but I feel like I was duped again as the picture when I booked showed a balcony and windows, but mine didn’t have one and the window looked out to the hotel corridor, so I had to close the curtains for privacy. Other things that are listed in the amenities and weren’t there: phone, dvd/cd player, coffee/tea maker (it was a jug), minibar. And their own website states they have “Sky TV”, but this is also not correct, as all channels unique to Sky are not available, so it’s Freeview on a sky box (possibly even less channels than Freeview though). The “King” bed was actually just two twins pushed together and it had the uncomfortable seams running down the middle of the bed. The hotel does have a car park at the back of the hotel but be aware as space is very limited (I only saw around 10-12 parks on the 2 floors I went to) and the area is pretty tight to get in and out of. Luckily I managed to get a park on L2 because I don’t know what I would have done otherwise (max 8hr parking on the street). Other issues to note: - you hear the churning of the plumbing pipes in the ceiling anytime someone uses the bathroom (happened throughout the night) - Dirty ‘drip’ marks on the walls, and bathroom - Could hear every word of people’s conversations at 12.30am in the corridor - Receptionist was in the middle of eating when I checked in and again when I checked out For the price I paid ($176 for one night), I was expecting something better than this. Most things would be better than this place. So of course I would I l not recommend staying here and I won’t be returning.

Quite clean! Nice host!

整體感覺一般

Very spacious for family with 3 kids, super clean and close to the beach (roughly about 5 mins walk). The carpark is just in front of our room and easy to load the luggage as well. I highly recommend this to people with kids, very family friendly. We really enjoyed our stay there, thank you!

The Senator is in a great central location – if visiting you can walk to all the restaurants and to town. The owners were friendly and helpful, and it was so so clean. We loved it. The rooms upstairs are the best – great balconies with good views. Large room, good comfortable beds and great rooms. We had a look at these and would recommend them. Sadly, they have stairs to get to them and showers over the baths which I can’t do so I had the adapted room downstairs. A queen bed but still a large room and the shower and bathroom was one of he best set up ones I have seen – the shower rail actually came down low enough for the person seated to use and a separate holder for the shower so it could be low enough – amazing how many places don’t do this – it was excellent. And the water stayed in the shower area, so the floor was not slippery – another issue others don’t think about. Everything was so clean – the shower curtain was spotless and wide enough to stay away from the person in the shower but keep the rest of the large bathroom dry. Small things that matter if you are unsteady on your feet. Well done, Senator. Cleaning was offered every day and friendly – although we didn’t use it some days as lazy days still in the room – but even if we didn’t want a full clean, they would offer to replenish our tea bags etc and changed towels etc if we wanted. Cleaning obviously a strength in this motel. Location was great – for new year’s eve we could sit in our room and watch the fireworks. There was a small outside patio – but as this was virtually on the street, we didn’t tend to use it much – but sat inside with our doors open watching the world go by. The street was mostly quiet so usually not an issue with noise. I was worried about having a room at street level like this, but it felt safe and was good to see what was happening. Just a couple of nights were noisy with a few people– but that was not for long. Café next door and Restaurants are so close – walkable for me on crutches and when I took the wheelchair. Means we could all enjoy a drink when we went out. There is a washing machine and dryer for use and the air conditioning was very effective. Only negative is the shower water pressure was a little weak. I would recommend the motel – especially of you get the upstairs rooms.

Tempat letak kereta percuma, tempat letak kereta di pintu masuk penginapan, sangat mudah. Peralatan dapur sangat lengkap, cuma tiada penyepit. Oleh kerana dapur terbina dalam, adalah sangat mudah untuk mendapatkan makanan kegemaran kanak-kanak pada waktu pagi. Bilik ini mempunyai 1 katil single dan 2 katil double. Pemandangan yang menakjubkan, taman permainan kanak-kanak, dan kolam renang kanak-kanak suka bermain.