Hotel 4-Star di Cusco Region, Peru

The hotel has a great location, just a 5-minute walk from Arms Square. The room was spacious, with a large and comfortable bed, and was clean and well-equipped. The service was excellent; they poured me a cup of local altitude sickness-relieving tea as soon as I arrived, and helped with my luggage when I came in and out of the hotel. The breakfast was also good, not lavish, but it had everything I needed.

性價比不高，有接車服務，走路感覺有點遠，雖然小鎮不大，可以找車站附近的，走路在倆分鐘左右的更好，尤其行李多。這裏海拔低

Excellent! I didn't take many photos, but I'll give you the lowdown! First off, to visit Machu Picchu, you need to stay a night in Aguas Calientes. The town is really tiny, so even though this hotel looks far from the station, it's actually just a 3-minute walk. After getting off the train, it's a short uphill stroll to reach it. The hotel is 4-star, and the front desk service is great. They offer free hot water and tea bags, and there's an elevator and luggage storage service. The rooms are huge, and the beds for two people are almost queen-sized each. Room amenities are complete: there's a fan, heater, and extra blankets. Worth mentioning: the Wi-Fi works exceptionally well, perfect for smooth video calls; and the water pressure in the shower is fantastic, making for a really refreshing experience! Sleeping at night with the sound of the river was like a soothing white noise that helped me drift off. I missed breakfast because we left too early, but every single hotel staff member was incredibly warm, patient, and attentive. After returning from Machu Picchu, we just relaxed and charged our devices in the lobby until it was time to head back to the train station for Ollantaytambo. The price is also very economical and affordable. All in all, it was a fantastic experience! 😘 I highly recommend it to everyone.

Besides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service. The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out). They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.

The hotel is in a good location, in the old town, six or seven minutes' walk from the Plaza de Armas. The internal environment of the hotel is very good, the decoration is beautiful and very clean The room is also neat and clean, but there is no exhaust fan in the room. The smell of the bathroom is difficult to dissipate, especially in a closed room without windows. It is almost impossible to dissipate. The service is hard to say. I booked a superior room with a window and a balcony. When I checked in, I was told that the room was not available. I was given an upgraded room. It turned out that the ”upgraded” room was a fully enclosed room with no windows! I don’t agree, but the hotel said they had no room. The result of the “discussion” was to give me a free dinner. I had no choice but to accept it…

The photos don't do justice to the place! The hotel is fantastic--the location is close enough to the attractions but just outside of the main tourist area since it's up on the hillside, so it's the perfect combination of convenience and relaxation. The check-in process was so welcoming, we felt at home as soon as stepping into the hotel's courtyard. The views from the hotel were unbelievable; the breakfast was great; the rooms were very clean and has all the comforts you'd need. And don't miss the llamas in the backyard! The restaurant staff didn't seem very experienced but it was sufficient.

The hotel is very well located, and the restaurant is unbeatable. I didn't give it a 5/5 because I went for my birthday and wasn't given any gifts, even though I specified them at check-in.

The location is very good, there is free lunch or dinner, very good, the room facilities are general, but it is estimated that it is already a very good presence in the local area, overall, it is still very good.

The hotel is not in the center of the old city, but it is very convenient. The room is not big, the bed is comfortable and not soft, there is a kettle, there is a small problem when you check in, you have to coordinate to go to other hotels for one night. After saying that you refused, you still overcome the difficulties and gave me convenience. Miss Sister at the front desk is very caring, thank her, Breakfast is really simple, but early enough, you can still eat enough to go out

配置不错，有餐厅酒吧，酒店很大，设施先进。Excellent stay with clean rooms, comfortable bed, friendly staff, smooth check-in, good breakfast, quiet environment, reliable WiFi, convenient location, great value, would gladly return again in future visits for sure.