Kemudahan pilihan: Bilik urut, Perkhidmatan dobi, Bar
Hebat
112 ulasan
9.3/10
1 malam
Daripada TWD 5,292
Semak Ketersediaan
Lihat Semua Hotel 4-Star di Cusco Region
Terokai Ulasan Tetamu Hotel di Cusco Region
Lihat semua
9,0/10
Great
GGuest UserVery good hotel, with a sense of history, good service, beautiful restaurant, with a sense of history, and delicious steak 😋 If I have the opportunity to visit Cusco in the future, I will stay in this hotel again
MMananxi_MXExcellent! I didn't take many photos, but I'll give you the lowdown! First off, to visit Machu Picchu, you need to stay a night in Aguas Calientes. The town is really tiny, so even though this hotel looks far from the station, it's actually just a 3-minute walk. After getting off the train, it's a short uphill stroll to reach it.
The hotel is 4-star, and the front desk service is great. They offer free hot water and tea bags, and there's an elevator and luggage storage service. The rooms are huge, and the beds for two people are almost queen-sized each.
Room amenities are complete: there's a fan, heater, and extra blankets.
Worth mentioning: the Wi-Fi works exceptionally well, perfect for smooth video calls; and the water pressure in the shower is fantastic, making for a really refreshing experience!
Sleeping at night with the sound of the river was like a soothing white noise that helped me drift off.
I missed breakfast because we left too early, but every single hotel staff member was incredibly warm, patient, and attentive. After returning from Machu Picchu, we just relaxed and charged our devices in the lobby until it was time to head back to the train station for Ollantaytambo.
The price is also very economical and affordable. All in all, it was a fantastic experience! 😘 I highly recommend it to everyone.
GGuest UserBesides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service.
The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out).
They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.
PPeter Tang 369The hotel is in a good location, in the old town, six or seven minutes' walk from the Plaza de Armas.
The internal environment of the hotel is very good, the decoration is beautiful and very clean
The room is also neat and clean, but there is no exhaust fan in the room. The smell of the bathroom is difficult to dissipate, especially in a closed room without windows. It is almost impossible to dissipate.
The service is hard to say. I booked a superior room with a window and a balcony. When I checked in, I was told that the room was not available. I was given an upgraded room. It turned out that the ”upgraded” room was a fully enclosed room with no windows! I don’t agree, but the hotel said they had no room. The result of the “discussion” was to give me a free dinner. I had no choice but to accept it…
GGuest UserThe staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.
GGuest UserThe hotel is very well located, and the restaurant is unbeatable. I didn't give it a 5/5 because I went for my birthday and wasn't given any gifts, even though I specified them at check-in.
GGuest UserThe location is very good, there is free lunch or dinner, very good, the room facilities are general, but it is estimated that it is already a very good presence in the local area, overall, it is still very good.
GGurdev Singh HundalWe had a wonderful stay at Hampton Hotel in Cusco. The staff were very friendly and hospitable, making us feel welcome throughout our stay. A special mention to Wilma, who went the extra mile to accommodate our request to change to a room with a queen bed instead of two standard beds—her helpfulness made a big difference.
The rooms are new, clean, and comfortable with fresh bedding, and the breakfast was very good. Overall, an excellent experience and I would highly recommend this hotel for anyone visiting Cusco.
GGuest User配置不错,有餐厅酒吧,酒店很大,设施先进。Excellent stay with clean rooms, comfortable bed, friendly staff, smooth check-in, good breakfast, quiet environment, reliable WiFi, convenient location, great value, would gladly return again in future visits for sure.
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