Hotel 4-Star di Vasterbotten, Sweden

Check-in was easy and the room was comfortable for 3 person. Breakfast spread was reasonable and good. Walking distance from the train station. I would like to give compliment to Trip.com customer service staff, Ms Kate for the prompt response when we were facing issues checking into our initial booking @ YMCA. We booked YMCA for a night, and the booking was confirmed. When we reached, we had no access into the building. I didn't receive any instructions on how to access into the building and what needed to be done for the check-in. Contacted customer service from Trip.com and Kate was handling the case. She tried calling YMCA but unable to reach any of their staff. Immediately she cancelled our booking and rebooked a near-by hotel (First Hotel Dragonen) for us. She also gave the hotel receptionist name to ensure we faced no further issues. Thank you very much, Kate!

Great and clean hotel. Has sauna and pool. Everything is self sevice. Hotel located not in a city center (3 km away). There is a super market nearby, as well a big green park. Walkable distance (1 km) is an old wooden bridge. Breakfast was tasty.

This was my first time staying here, and it was a great experience, so I would definitely recommend it to others. The room was very clean and comfortable, and there was no noise at all.

The location of the hotel is very good, in the center of the town, close to the river, the south side room can see most of UMEA town. The scenery is beautiful, sparsely populated, and the scenery is charming. Downstairs near the pedestrian street, there is a Dadong Chinese restaurant that tastes good. There are many bars, and the girls serving in them are blond and blue-eyed. Polite.

Lovely place to stay. We were there in February. -22⁰C outside, cosy inside. Clean room with large window. Breakfast buffet was excellent

The hotel is very clean the staff are awesome with everything they are super friendly and helpful it’s been a joy to stay 👍

Enda negativt var att det var 47’ varm i rummet mad öppna fönster o fläkt blev det något drägligare

Nice and good service and very good location near the city center and bus station.

I wish the room had a kettle, tea or bottle of water (or information to drink tap). The bathroom could be cleaned more carefully. Breakfast is ok, no surprise. The building itself makes a great impression, interesting architecture.

Very satisfied, very European-style royal hotel feeling, the room color is also like There is a gym and sauna